Sirkka Networks Limited Reviews 22

Sirkka has really impressed me with their COVID testing for Days 2, 5, and 8. Their website is simple to use, and the delivery is fast with straightforward guidelines. When we encountered an issue with an invalid sample, they promptly responded to our inquiries and sent a replacement. Considering the terrible reviews of other providers, I'm satisfied with Sirkka's service and the efficiency of their Customer Services. Although the test isn't cheap, a responsive provider is crucial, and my experience with them has been excellent.

Sirkka Health took the stress and worry away with my specialist consultations and GP consultations and referrals, they provided me with a very positive customer experience as well as being highly efficient and responsive to my requests and questions. I've used Sirkka's services now on at least 6 different occasions and can't speak highly enough about them!

Always punctual and reliable, great service, would absolutely recommend them to anyone

Above and beyond doesn't begin to describe the service we received from Sirkka. As an athlete being supported by them, efficient and effective testing was paramount to get myself and the team abroad to compete and prepare for the recent Winter Olympic Games in Beijing. They not only provided the testing equipment but they were ready to help at a moment's notice in emergencies. I personally had a family Covid issue at Christmas and required a courier-delivered same-day test. They moved heaven and earth to help me and were always available on the phone. Top company, thank you Sirkka.

Outstanding service, both in terms of speed and efficiency of testing and clarity of communication.

We have used Sirkka Networks on a business level for the past six months and cannot speak highly enough of the team.

March 2022 - third time in a year and excellent all 3 times. We have used SIRKKA for COVID testing for both Test-2-Release (last year) and test-to-fly back to the US on 3 different occasions. And every time, they were excellent. Reaching them by phone was near impossible, but they are REALLY responsive to email. They were super flexible, and adjusted to the different slots of availability for our video-supervised testing. Fully recommend using them. Use email or chat.

Fast efficient service & very helpful staff.
I have used Sirkka recently for testing purposes relating to International travel and have found all aspect of the process to be straight forward & timely in respect of Covid testing for travel regulations. When I have contacted them with specific questions I have received prompt, helpful responses especially from Oliver. In all I have no hesitation in recommending Sirrka

I used Sirkka for my two-day tests while flying to China this past weekend. The process of getting to China at the moment is difficult and frustrating.

Sirkka really helped during this process. They were very knowledgeable about the Chinese embassy's rules. They answered questions by email extremely, extremely quickly.

There were a number of times during the process that Sirkka's quick response and knowledgeable answers set my mind at ease during a stressful period.

The staff in the testing centre in Manchester were lovely and professional and even went out of their way to double-check that my name was exactly correct.

Test arrived late and had the wrong name on it, so a possible data breach. I won’t use them again and I recommend you avoid them.

Have been very impressed so far with Sirkka with their COVID testing for Days 2, 5 and 8. Easy website to navigate. Prompt delivery with clear instructions. When we had invalid sample they were quick to reply to our questions and sent replacement. Given the horror reviews of other providers I can say we are pleased with the service and response time of Customer Services. It's an expensive test to do - so you want to choose a provider that is responsive, and my experience so far is very good,

I posted my Day 2 test right on time. It was securely packaged and sent via Royal Mail Priority, as advised, despite the fact most Royal Mail post boxes are not labelled as such! Five days later I received an email from the company, saying my sample had ‘leaked‘ and was therefore invalid. I was offered the chance to spend a further £65 for another test! Really?! Not my error; Royal Mail or SIRKKA responsible.
My husband also submitted his Day 2 test promptly, and after six days has still not received his result! We should have dropped £270 down the nearest drain. This is an appalling, profiteering scam to take hard-earned from hard-working citizens. Shame on you, SIRKKA.

I am really impressed with the customer service I've been receiving - I've used this company multiple times in the past few months due to essential travel reasons and they've been brilliant, with my results coming really quickly or even the same day when I've dropped the test off at the lab myself or had it couriered there.

I posted my Day 2 test on time via Priority Post, but two days later I don’t have the result.....not impressed so far. 👎

Chose Sirkka for Day 2 and Day 8 COVID testing after returning from an amber list country just before resumption of travel on 1 May. Both tests had arrived before I did! Sirkka sent me one email when the lab received the test results and another when the results were processed. There is a lot of uncertainty around COVID testing providers these days but this one worked well for me.

I’ve found Sirkka incredibly responsive and helpful. We’ve used them multiple times for travel related testing and always had our results promptly.

We booked Covid tests in advance of our flight to China. They took our money, then cancelled our tests 3 days before we had to fly, offering us either a refund or to travel 4 hours to Edinburgh to get our tests done. At such last minute, we had no choice but to do a 10 hour round trip to their clinic in Edinburgh, which cost us precious time plus a full tank of petrol on top of the exorbitant test costs (China asks for extra tests). And then, to top it all off, the travel certificates they sent us were incorrect, and the Chinese embassy refused to give us permission to fly. So, we had a massive stressful time in the middle of the night trying to contact Sirkka to fix the errors in the travel certificate so that we could get permission to fly. In the end, we managed to get everything sorted just in time to fly, so I'm giving one extra star to Sirkka. But I will never use them again.

I got my Day 2 & 8 tests from Sirkka Networks after travelling from abroad. There were some delays in getting my tests to the lab but was reassured that it was an general issue and that it wouldn't affect my quarantine period. Overall reliable and would recommend.

Please don't use this company for the Day 2 and Day 8 PCR test. I didn't receive my Day 8 test result in time. Bad customer service (don't answer emails) lying about results, and in the end I had to book another flight and another PCR test in the airport.

They provided great service to me.
Customer service staff responded my questions very quickly.

Prompt and helpful service from Sirkka. Good customer service for any queries, and experienced on all of the different requirements for the different mandated PCR tests. Results for PCR tests have arrived promptly, we have dropped off our tests at the relevant labs or used a courier to expedite. Would definitely use Sirkka again.