Sistar Mortgage Reviews 

216
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Absolutely the worst experience ever. The partner, admin, associate - no one bothers to respond or be proactive. You just keep calling and emailing them (this is after the mortgage process has starte... See more

Rated 5 out of 5 stars

Brian worked so hard with us to make us own this townhouse. We thank him and Sister Mortgage for all the good work, efforts time and all the great help at all times. All steps towards the home p... See more

Rated 5 out of 5 stars

Plain and simple, Isha Gandhi is the nicest person and the best at what she does. We had a very bumpy road during our entire home buying process, due to circumstances out of Isha's control. Isha stay... See more

Rated 5 out of 5 stars

We were happy to work with Sistar Mortgage in refinancing our house. They worked hard to find the lowest interest rate, kept expenses low, and the closing went very smoothly. All company employees... See more

Company details

  1. Mortgage Broker
  2. Loan Agency
  3. Mortgage Lender

Written by the company

Sistar Mortgage’s philosophy rests directly with Minimizing Cost and Maximizing Investment – We help our customers organize themselves so that they get the optimal loan while creating a personal relationship that helps us better know their needs. We understand that your home is likely your biggest investment. Our specialized approach will help you to maximize the returns on your investment, all while minimizing the cost involved. We will help you through the whole process from beginning to end and provide you great customer service.


Contact info

4.0

Great

TrustScore 4 out of 5

216 reviews

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4.0

All reviews

(216)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Mortgage Experience

I'm writing this review to see if anyone else faced the same situation. As soon as we submitted our application with Sistar , we started receiving thousands ( literally thousands) of phone calls from mortgage lenders all over. It appears our info was somehow sold over. On confronting the sistar mortgage , we were told that US Social Security administrator is doing that ( which i find hard to believe). It took a whole month for the calls to drop down and even after 3 months , i have been receiving a call or two from lenders. I would like to give them the benefit of doubt here but would like to know if anyone had the same experience.

Other than this , the whole process was relatively smooth with them so i want to give them credit for that.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Communication and cooperation

Their communication and helping to get the credit fixed and was an amazing experience. We all know that home buying is not an easy job but their guidance at every step to get it sooner than later was very nice.
I am very happy with their service. Thanks

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

I want to thank you Souad Aizel for all…

I want to thank you Souad Aizel for all the fantastic work you've done for us. Thank you for everything you did. We could not have done easily without you, and you are so grateful for your assistance, patience and expertise. Pleasure working with you. Thank you

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

How to get a mortgage simple and easy

The experience that I had with si star mortgage was a step by step process to get a mortgage loan
Thanks to them I got my loan explained to me and helped me with everything related to that starting with credit score and rates and submitting my application the whole process was very clear from start to finish
Special thanks to SOUAD that was my agent who I never got the loan without her help

April 19, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you


Thank you, Souad Aizel, for your outstanding support and for being an integral part of this significant milestone in my life. I am deeply grateful for all that you have done, and I wish you continued success in all your future endeavors.

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

I recommend Sistar Mortgage for…

I recommend Sistar Mortgage for everyone who wants to buy a house, Souad Aizel is the best Loan Officer hard worker, serious and very professional, she made my dream to come true. Personally I'm more than satisfied by working with Souad Aizel.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Mortgage officer Mr Gandhi and team…

Mortgage officer Mr Gandhi and team were really helpful with the process of my loan and explaining various terms and clauses. Got a better rate than any other lender at that time. Will recommend Sistar Mortgage for someone who is looking to purchase or refinance a home mortgage.*****Awesome work

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Buying a home made it easy for us at Sistar Mortgage

Buying a home is a stressful experience. Dealing with so many people RE agents, Insurance agents, Title companies. But fortunately going through the loan approval and closing process using Sistar Mortgage was made it easier for us. Loan Officer, Processors were very professional, explained every task, what is required and why it is required. Closed the loan on time. We are extremely with their service and professionalism.

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend Souad Aizel

I highly recommend Souad Aizel for the amazing experience we had with her as first time home buyers. She kept us informed throughout the whole process. She listened to us and answered all our questions. She's very organized. She has the skills and experience that made our loan process stress free. I absolutely recommend Souad!

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Frehiwot Tariku Make it happen

Frehiwot Tariku Make it happen! She is humble, respectful and honest to me. She does thing’s perfectly on a timely manner. She took a lot of stress away and able to process my loan without issue. She is amazing.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great mortgage service and knowledgeable loan officer

I recently had the pleasure of working with Sistar Mortgage to purchase my first condo. From the very beginning, the process was smooth and efficient. My loan officer, Frehiwot Tariku, was incredibly knowledgeable and helpful. She answered all of my questions thoroughly and made sure that I understood every step of the process. She also worked hard to get me the best possible interest rate. I was very impressed with the level of service that I received from Sistar Mortgage. I would highly recommend them to anyone who is looking for a mortgage lender.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

My experience of buying a house was…great and amazing with Souad Aizel

Souad Aizel was above and beyond to make our first home an incredibly easy and straightforward process, she was on top of all emails and quick to respond if we ever had any questions even outside of normal business hours, she stayed available and in constant contact during a couple of evenings when paperwork need to be done on time. I highly recommended Souad Aizel.

November 19, 2023
Unprompted review
Rated 5 out of 5 stars

Souad Aizel is Wonderfull

Souad Aizel is Wonderfull. She is very helpful, professional and worked relentlessly to help me. Great experience. Thanks Souad for making the experience memorable!

November 1, 2023
Unprompted review

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