The returns process is relatively easy and they are quick to refund,im disappointed with sizing and material for the women's trousers.I ordered my normal size but they had no movement in the material... See more
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See what reviewers are saying
I have recently received a pair of Charcoal track siit bottom, I always order 4XL that's my size but this pair arr marked 4XL but they must be 3XL they don't fit me as well, this has happened a coup... See more
On returning items to be exchanged the whole process only took 4 days from sending back to receiving new items.Never been let down,always informed from start to finish.Would always without doubt recom... See more
I purchased 2 flip up medical face shields on 7th July and have not worn them very often maybe 4 or 5 times and the rubber / elastic link has snapped on both. I received a response within 2 h... See more
Company details
About Site King Safety Workwear
Written by the company
Established in 1998, Site King started life as an idea by two brothers. At the time they were selling safety boots and workwear at a single stall at the local market. The market stall gained traction fast with multiple locations becoming a weekly pitch for the brothers. Before long it was no surprise that they wanted to bring out products of their own.
Using the knowledge gained from years of selling they introduced lines of footwear and trousers. These soon became a must-needed purchase when visiting those local markets. With every product launch being a success the brothers decided it was time to focus their efforts on the brand, and with this, the Site King Brand was born.
Site King has now become a nation's favourite for safety workwear, footwear, and PPE. Best known for our work trousers, we have expanded this range to over 10 own brand styles. They are worn throughout the UK with thousands of positive reviews. Our unique styles offer practicality no matter the job, an ideal choice for all trades.
With each of our products, we use only the highest-grade materials to ensure maximum durability. We also use a very strict approval process before stocking any supplier-based items. We do this to ensure that every product we offer best matches our brand's quality.At Site King we aren't just offering the best deals to the big PLC firms, we offer the same great discounts to the small independent trades. Keeping your costs low but keeping the quality high is vital to us. That's why we maintain high reviews across our brand, website, and products.
Contact info
Unit 2, Festival Way Industrial Estate,, SS14 3WQ, Basildon, United Kingdom
- 01268590720
- websales@siteking.co.uk
- www.siteking.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great Customer Service
My issue was investigated promptly and expeditiously. The respondent was polite and cooperative, impressive, thank you.
Siteking are fantastic
Siteking are fantastic. The clothes are very cost efficient, very hard wearing and good value for money 💰 they are comfortable and smart and super easy to wash as difficult for dirt and dust to cling to the material. Their customer service representatives are also fantastic, extremely helpful and very quickly resolved my query and issue.
This was my first purchase on Site King…
This was my first purchase on Site King and I bought a flip up medical face shield. I was delighted with the very fast despatch and the face shield is excellent - light and comforatable to wear and I bought as I specifically wanted the flip up feature. Plus a choice of colours!
Definitely would purchase from this site again and recommend without hesitation
Great products and excellent customer service.
Second time ordering from SITEKING as their website is really easy to use for online purchasing and the products are of good standard and delivered well packaged.
A small hiccup in delivery caused a delay in a recent order which was swiftly and courteously dealt with by websales@siteking who arranged for items to be sent on next day delivery.
Excellent customer service.
Brilliant customer service
Ordered items midday and arrived the following day! Two colours were missing so I emailed them and they were also sent out immediately and arrived true next day. Marks are also really good quality and very reasonably priced. Will definitely recommend and will buy from again.
Amazing service
Amazing service. Really fast and helpful responses. Items in previous order delivered promptly and well packed. Good quality items. Can not fault their company.
Really helpful and efficient company
Really helpful and efficient company, we were faced with a really tight deadline to purchase branded rucksacks for our customer for a charity bike ride and Site King came to our rescue.
Great quality product, print and delivery.
Excellent customer service
I purchased 2 flip up medical face shields on 7th July and have not worn them very often maybe 4 or 5 times and the rubber / elastic link has snapped on both.
I received a response within 2 hours of contacting Site King Safety requesting my order number and a photo of the item, which I did.
I was issued with a full refund, and that Quality Control would ensure no other customer would suffer the same issue.
I could not have been more satisfied with the outcome.
Thank you
I bought a face shield from Site King…
I bought a face shield from Site King but it had a crease at eye level, probably caused by the packaging. However on complaining I was treated extremely well & the product was replaced very quickly. I would recommend this company to everyone
Speedy service
My order was delivered in 2 days & the face masks look to be of good quality arriving in perfect condition. Thank you for your speedy service.
Great face shields
Great face shields, easy to assemble, and really helpful customer service. I would definitely recommend.
WHAT FANTASTIC CUSTOMER CARE
ordered a face shield from site king which was folded up and damaged by our postman. reported to post office who were not interested. my son said let the company know. i sent them an email just to let them know. within 24 hours had a new shield delivered ( not by post office) WHAT FANTASTIC CUSTOMER CARE.
L Butterworth
Received my face shield and it fits…
Received my face shield and it fits perfectly, there customer service is very good if you have a query
Following my complaint
Following my complaint: customer service swiftly reimbursed me, did not require me to return the items and explained the taxes satisfactorily. I should say that the same item is for sale at different prices.

Reply from Site King Safety Workwear
Face Visors
Face Visors
I purchased my face visors easily on this website, the customer services team were excellent, a great overall service, good quality product and delivered as promised.
Excellent customer service
Excellent customer service. Wrong order delivered but Aston arranged replacements and they were delivered within 24 hours
Placed order very easily on website for…
Placed order very easily on website for face shields and masks, have been kept informed all the way regarding delivery which was very prompt. Very impressed.
Wrong colour item supplied but situation rectified immediately without fuss.
Items delivered quickly but garment a different colour from that ordered. When this was pointed out, the supplier immediately applied a refund to compensate.
Whilst it was a shame that the wrong colour of item was sent, the situation was dealt with in a speedy and acceptable manner. I will use this supplier again.
Thankyou so much for the speedy…
Thankyou so much for the speedy delivery of my face shields. I'm highly delighted.
Joanne
Great
Ordered some masks and after a week and some, nothing had arrived. I emailed and got a quick response back and more masks were put into a delivery for me to receive next day. I know the postal service is slow at the moment so it was much appreciated. Excellent service. Will order again.
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