Six and Sons Reviews 74

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 1 out of 5 stars

An unfair and unethical company. They do not pay their debts and block people on social media if any issues arise. Moreover, instead of paying the taxes they owe to the government, they illegally make... See more

Rated 5 out of 5 stars

Beautiful shop with a collections of great sustainable well thought products that make you smile or let you feel great. On top of that they serve a lovely pure cacao drink (which can replace your coff... See more

Company replied

Rated 5 out of 5 stars

Last week in a coffee bar in Tilburg drank a cup of coffee with "Sweet Heat Hot Honey". I liked that combination so much that I immediately went looking for it and found it on the website of Six a... See more

Company replied

Rated 5 out of 5 stars

I did a cacao ceremony with Jenny which I can really recommend! It was a small group and the place looked very cosy, therefore it had warm and intimate vibes. During the ceremony we had a lovely guid... See more

Company replied

Company details

  1. Department Store

Written by the company

A platform for brands to tell their sustainable story, with a flexible retail format for the new era of shopping. SIX - Six degrees of separation (an idea that all people are six, or fewer, social connections away from each other - only 6 steps away from being friends and creating a community). SONS - Save Our Nature STORY The store is a physical platform for brands to tell their stories, with concepts, events, performances and experiences. Each brand in our store has a story to tell focusing on helping save our planet. Whether that story is about using recycled materials, sourcing organic fabric, using innovative manufacturing processes and/or making charitable contributions, the Six and Sons selection aspires to provide quality content while caring about the state of our planet and striving to improve it. The space welcomes exciting and unique selection of mens/womenswear, jewellery, homeware and gifts. It is also a meeting space for product launches, events and experiential concepts.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

74 reviews

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Rated 5 out of 5 stars

Lovely cacao ceremony

I did a cacao ceremony with Jenny which I can really recommend! It was a small group and the place looked very cosy, therefore it had warm and intimate vibes. During the ceremony we had a lovely guided meditation which felt like a beautiful journey.
Also the location Six and Sons was very nice. The owners were very warm and friendly! Great place to join an experience like this.

January 19, 2023
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Reply from Six and Sons

Thank you Rachel for this wonderful recommendation! We love having the ceremonies at our store and are very grateful to have hosts like Jenny who are deeply connected to cacao and who can help others experience and connect through the heart opening ceremonies.

Rated 5 out of 5 stars

Love the shop

Love the shop, friendly and helpful owners and staff and great products.
The ceremonies are very special and I always have deep and beautiful experiences

May 13, 2022
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Reply from Six and Sons

Thank you Lina!
We appreciate your feedback and are grateful for the very kind words :)

Rated 4 out of 5 stars

a bit chaotic

Ordered (and paid for) 2 products. Immediately received an email from the shop that I had to make a payment before they start processing the purchase. Kind of frustrating because the amount has clearly been written off from my bank account. I decided to wait.

Next day one of the two products turned out to be not on stock, the shop contacted me to suggest an alternative and even added a chocolate bar to the package (for the inconvenience, I assume).

4 stars because of my time spent on the unnecessary conversations with the shop. Online shopping should be simple, transparent and fast.

December 6, 2022
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Reply from Six and Sons

Hi Nadia,
You are right - we often have a problem with having the stock on the website matching the stock of the store as there are times when the products are either not added correctly (human error), or misplaced. Sometimes Shopify adds items that are on draft to have them in inventory.
Definitely not perfect! We are a small business representing 150+ entrepreneurs and yes it can be a bit chaotic. We are always looking for new solutions to smooth out the imperfections and we do apologise for the inconvenience to our customers, it's definitely not something we are proud of.
We also wish it was much more straightforward, faster and able to create more transparency for our customers.
Thank you for sharing your experience.

Rated 5 out of 5 stars

Great

Great, great hospitality and unique gifts!

December 21, 2022
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Reply from Six and Sons

Thank you kindly Caglar!

Rated 5 out of 5 stars

Amazing Cacao Ceremony

Definitely Recommend it! Had an heart and eye opening experience with Natalia as our guide to the ceremony! Loved it every bit of it 🥰♥️

December 1, 2022
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Reply from Six and Sons

Thank you kindly for letting others know how special the Cacao Ceremonies can be to people in this very intimate setting. :)

Rated 5 out of 5 stars

Great store

Great store, great communication. 10/10

And thank you so much for the cute gift!! I really appreciate it!

August 2, 2022
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Reply from Six and Sons

Thank you Julia :)

Rated 5 out of 5 stars

One of my favourite stores in…

One of my favourite stores in Amsterdam! The staff is really helpfull and friendly and the products they sell are amazing.

June 5, 2022
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Reply from Six and Sons

Thank you Linda :)

Rated 1 out of 5 stars

I have not received my order and i have…

I have not received my order and i have not been able to track and your customer service page has not been working. Is this a fraud website?

May 27, 2022
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Reply from Six and Sons

Dear Abhilekh,
I am sorry that you have not received your package.
We sent you the parcel shipment details directly - please check your email.
If you had a problem with the delivery we also have a chat on our website to ask us to follow up. Unfortunately the shipping company is not owned by us and we cannot control if something has been delivered. What we can do is follow up and help you find your parcel with the reference provided to you.
We will look for the package and if it was not delivered find out why - if it is lost we can also refund you but again communication is key in order to insure you are not disappointed.

Thank you for your consideration.
We contacted the shipping co - this was their reply:
Good evening. Understandable you'd like to know more. According to our information, this parcel was sent to the country of destination on May 18th. Parcels to countries outside of Europe are allowed to take up to 25 days to be delivered. If the parcel still hasn't been delivered after June 11th, please contact us again to start an inquiry.

Rated 5 out of 5 stars

Easy to buy off

Easy to buy off, item arrived in perfect condition. The customer service team were exceptionally helpful and good at following up when I had a query.

April 23, 2022
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Reply from Six and Sons

Thank you Ciara! I know that the shipment was delayed which unfortunately we cannot control. Just very happy that you got your lovely bottle!

Rated 1 out of 5 stars

I ordered your walking stick but my…

I ordered your walking stick but my credit card payment was returned - why was my purchase cancelled?

March 5, 2022
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Reply from Six and Sons

Hi William
We sent you a message via email, letting you know that we are unable to fulfill the order and that we had to refund you the amount. We are very sorry for the inconvenience it has caused you.

Rated 5 out of 5 stars

Wow!

Wow, such an opening experience

December 6, 2021
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Reply from Six and Sons

Thank you Iaila! We appreciate your feedback. Our mission is to help our customers discover something 'heart opening' and share it with others - that's how we can build a great community :)

Rated 5 out of 5 stars

Amazing experience

Really nice people and place! definitely want to repeat it again the cacao ceremony. The store is eaasy to find and the they have super cool concept.

October 26, 2021
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Reply from Six and Sons

Thank you Andrea! We hope to see you soon. There will be more types of cacao ceremonies so please check our website. All the best ❤️

Rated 5 out of 5 stars

Cacao ceremony

I joined last Friday the Cacao ceremony and it was such a beautiful experience. Very well prepared, well guided and in combination with yoga. Body,mind and spirit. Thank you so much!

September 14, 2021
Unprompted review
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Reply from Six and Sons

Thank you Jakub! Titta and Iana have created an enlightening experience.
We are glad you attended and please share your thoughts with everyone! :)

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