Skiline Reviews 

36
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Absolutely exceptional service. I tried all the competitors. Katie (S) from SkiLine was far and away the best. Took the time to genuinely understand what I was hoping to find, and looked up a few d... See more

Rated 5 out of 5 stars

Just returned from an end of season ski trip, have to say as ever an exelent location and trip. The Club Med which ski line organised was brilliant and their staff as well as the skyline reps were gr... See more

Rated 5 out of 5 stars

We just returned from an excellent ski holiday in Club Med Val Thorens. As my partner flew all the way from Malaysia for this holiday. Our expectation is set to very high. Skiline did not disappoint... See more

Rated 5 out of 5 stars

Just returned from our family ski trip to Val Thorens with Skiline, we will definitely be coming back next year. Skiline are extremely helpful and attentive to detail. This was our second year booking... See more

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4.6

Excellent

TrustScore 4.5 out of 5

36 reviews

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4.6

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(36)

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Rated 5 out of 5 stars

Amazing Trip. Highly recommended!

I booked an end of season trip with Skiline in Val Thorens staying in a Club Med resort.
It was an amazing holiday!
Booking was easy and the agents were very helpful. Everything went smooth with travel, transfers and check in to hotel. Very organised dealing with several coaches of guests. Accomodation was fantastic. The food was excellent, all meals, every day.
My organised snowboard instructor was awesome too.
The overall value for money was amazing, I can't fault any part. Highly recommend.
Will certainly book with Skiline again next year!

May 2, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service and great deal!

Excellent service, friendly staff and a great value-for-money deal! Club Med Val Thorens was a great choice for an end-of-season trip, we were blown away by the level of service and quality of the accommodation. Thank you SkiLine!

May 2, 2017
Unprompted review
Rated 5 out of 5 stars

Ski line end of season trip to Val Thorans

Just returned from fantastic end of season ski trip to Val Thorans. Organisation was first class and the hotel was one of the best I have stayed in. Ski line offer a real personal touch with the management team actually on the holiday and mixing with everyone- they genuinely want everyone to have a great time. This. Was my second holiday with ski line and I invited 4 friends along who are already asking about next year.

May 1, 2017
Unprompted review
Rated 5 out of 5 stars

Just returned from an end of season ski …

Just returned from an end of season ski trip, have to say as ever an exelent location and trip. The Club Med which ski line organised was brilliant and their staff as well as the skyline reps were great and went overboard to help everybody have a great time. Exelent Food and drink an great accommodation, have already booked onto next seasons trip.
Would always consider ski-line first when booking other trips..

April 28, 2017
Unprompted review
Rated 5 out of 5 stars

A No Brainer! Skiline

Came across Skiline via a recommendation from a friend who went to La Plagne with Skiline last year. I have just got back from an end of season all-inclusive ski holiday to Val Thorens with my brother and I have to say that Sarah,Roz, Angus,and the rest of the Ski Line Crew who's names i cannot remember were great.
Investing in ski holiday's, especially if you're taking the responsibility of booking on behalf of friends & family is something not to put to chance.

I don't think you'd be disappointed.
Very well organised

April 28, 2017
Unprompted review
Rated 5 out of 5 stars

10/10 Skiline

Came across Skiline by chance and just got back from an end of season all-inclusive ski holiday to Val Thorens with a few friends that Skiline organised and I have to say it was faultless.
This followed on from my first experience of booking with them earlier in the year with a trip to Morzine in a catered chalet for the family and this was again exceptional.
Both holidays exceeded my expectations and I can vouch for the value in relying on the experience and knowledge that Skiline offer.
Investing in ski holiday's, especially if you're taking the responsibility of booking on behalf of friends & family is something not to put to chance and having met and talked to Angus, Sarah and the Skiline team when they accompanied us to Val Thorens I appreciate that they know the ski holiday business inside out, their holidays are hand picked and fully researched or experienced, I don't think you'd be disappointed.

April 28, 2017
Unprompted review
Rated 5 out of 5 stars

Just returned from our family ski trip …

Just returned from our family ski trip to Val Thorens with Skiline, we will definitely be coming back next year. Skiline are extremely helpful and attentive to detail. This was our second year booking with them and they sorted everything for us, even extending our ski hire and hotel check out so we could maximise on our final day skiing. Thanks Sarah, Angus and the rest of the team for a lovely week.

April 28, 2017
Unprompted review
Rated 5 out of 5 stars

I have been a customer of skiline for …

I have been a customer of skiline for over 10 years and they never fail to deliver great holidays and fantastic value for money.I have travelled with and without children and stayed in some wonderful chalets .Latterly we have enjoyed the all inclusive experience of Club Med which provides top drawer food and service. Well done Skiline

April 28, 2017
Unprompted review
Rated 5 out of 5 stars

Cannot fault the service

Cannot fault the service, and professionalism of this company. Nothing is too much and such attention to detail. A really bespoke service and the staff are so friendly and helpful. They are now our go-to ski operator!

April 27, 2017
Unprompted review
Rated 2 out of 5 stars

Misjudged

What a shame we have to write a poor review after we have had such wonderful skiing holidays with the attention given to us from Fiona the past 2 years. I hasten to say that this year Fiona was not available to book our family ski holiday.
What a contrast this year. Away 23rd dec for one week. The picture sent from Skiline via email of Le Chaval Blanc in Val Thornes looked on a par to previous apartments we had booked, and similar price and our trust had been gained from Skilline, so we had no hesitation in booking again.

The place was like a YHA, suitable for an 18 year old with his mates. Dirty, stale smoke, broom cupboard size room for 2 teenage boys, one small bathroom, an aisle of 2 ft to walk through the apartment. Also, we had to pay an extra £250 penalty for having 5 rather than 6 people.

Inghams rep saved the week by upgrading us into a roomy 8 bedroom, which was satisfactory, but not a great standard. For this we needed to pay an extra £400. We also lost the next day skiing with having to move.

Angus has to date not responded to our dissatisfaction, and not even had the courts easy to acknowledge receipt of the email sent. I can no longer recommend SKI LINE.

06/02/17

Thank you for your reply and explanation. I'm pleased that you have looked into our complaint. We look forward to the response from Inghams.

January 21, 2017
Unprompted review
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Reply from Skiline

Firstly, we are very sorry you did not enjoy this year’s accommodation. Our record show that our MD Angus did respond by email to your husband Andrew on the 13th January. When he advised your complaint had been forwarded to Inghams so they could comment. Inghams would normally respond directly to complaints from clients within 30 days. Angus also suggested that he would speak to Inghams about getting the €400 paid locally for a better apartment refunded.
The images displayed on our website of the Le Chaval Blanc, in Val Thorens had been supplied to us by Inghams and we expect these photos to accurartly reflect the standard of accommodation. I’m very sorry if this is not the case. We booked an apartment that Inghams describes as a Two Room Apartment, Superior, Type Cabin, 33m2. The key word here being Superior. This was the standard of accommodation we had expected you to have enjoyed.
Inghams will be carrying out an investigation to establish if the apartment you had been allocated was the correct one. You can expect a response from Inghams any day now.
Its always a huge disappointment when a valued and returning client doesn’t enjoy one of the skiing holidays we booked.

Rated 5 out of 5 stars

Very impressive service from start to finish

I have just booked our groups ski trip, 44 people travelling from various airports in the UK and 5 coming directly to Val d'Isere from other parts of Europe.
Fiona handled my booking, making sensible suggestions of chalets and hotels that we hadn’t considered. Fiona was wonderful when we moved the goal posts several times.
The main motivation for our group booking is the way Ski Line manage group payments, they effectively take on the role of the group leader by managing individual payments and update me if any issues arise as a result. When I booked a smaller group last year with another company this was as nightmare.
I will use skiline.co.uk again next year and would recommend others to do so too.

August 1, 2016
Unprompted review
Rated 5 out of 5 stars

You will notice the difference when you book with skiline.co.uk

Ive just booked my annual ski trip for my old uni buddies with Ski Line and so impressed with the service I recieved. Not only did they give me good advice on where best to ski but selected a chalet in a prime location at an price lower than we have paid last year when we booked via another agent. I also booked my ski school and ski rental, which was cheaper than any other equipment prices I had been quoted elsewhere. The confirmation of my booking came through with a couple of minutes. They seem nice poeple too.

January 15, 2015
Unprompted review
Rated 5 out of 5 stars

They deserve a 6th star!!!!

Having used Skiline for many years now I have just booked my 2015 skiing holiday and as always the staff here are so helpful knowledgeable and friendly. Nothing is too much trouble and I would recommend them to anybody looking to book a ski trip.

October 4, 2014
Unprompted review

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