Skillonnet Reviews 50

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Absolute disgusting company! Take all your money and refuse to pay out! Joined several of there sites and have the same poor service from them all! DO NOT GIVE THEM YOUR MONEY, you have been warned! P... See more

Rated 5 out of 5 stars

Super ! Never had an issue with this company or platform - I play it a lot and there offers are very good for deposit amounts and also there withdrawals super fast. Well done team !

Company replied

Rated 3 out of 5 stars

Playojo is dead on fire folk who signed up to game stop and after the agreed amount of time game stop refuse to remove your name from they're register, Play ojo wins are small, some times you could e... See more

Company replied

Rated 1 out of 5 stars

What ever you do if your from the uk never ever play on any of skillonet sites there corrupt from top to bottom they really are,they stop you from deposting once they have ripped you off especially uk... See more

Company replied

Company details

  1. Casino
  2. Gambling Service
  3. Online Casino or Bookmaker

Written by the company

For over 20 years, SkillOnNet has been creating premium online gaming experiences worldwide. SkillOnNet brings premium Licensed online gaming experiences to millions worldwide. Discover our brands, cutting-edge technology, and unwavering commitment to responsible play. Our world-class portfolio caters to diverse tastes and markets. Whether you're a thrill-seeker, strategist, or casual gamer, our brands offer something for everyone.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Shocking company please don't join…

Shocking company please don't join absolutely disgusting criminals want locking up.

March 19, 2024
Unprompted review
Skillonnet logo

Reply from Skillonnet

Hi Jonathan!
We appreciate your comments and feedback, sorry to hear you feel this way.
First and foremost, we want to assure you that we operate as a fully licensed and regulated casino, adhering strictly to all codes and regulations. Our commitment to compliance and fair play is unwavering, and you can find more information about our licensing and operational standards on our official site.
The games RTP is displayed in the game rules within each game and is subject to change. If the RTP is an important factor in your decision whether to play a particular game we recommend checking the game rules each time you play.
Rest assured that the results of your spins are determined by mathematical algorithms and the Random Number Generator (RNG), ensuring total fairness.
If you need further information Jonathan please contact us on Chat or by email.

Rated 1 out of 5 stars

What ever you do if your from the uk…

What ever you do if your from the uk never ever play on any of skillonet sites there corrupt from top to bottom they really are,they stop you from deposting once they have ripped you off especially uk player,the games are only for eu players only bonus buy etc,there games are dead you win nothing zero just dead spin after dead spin,bonues pay f/a all.if your from the uk im telling you to keep away,example 14000 dead spins on various slots not one bonus round nothing,there corrupt beyond belief.stay the f/a away.there all for the eu and rob from the uk players.

February 13, 2024
Unprompted review
Skillonnet logo

Reply from Skillonnet

Hello Anthony!
We appreciate your comments and feedback.
As a reputable gambling site, we work with the most popular game providers in the industry. We have no way of manipulating the content provided by these providers as all games are stored on their servers so we have no way of knowing the outcome to the negative or positive.
The games RTP is displayed in the game rules within each game and is subject to change. If the RTP is an important factor in your decision whether to play a particular game we recommend checking the game rules each time you play.
Rest assured that the results of your spins are determined by mathematical algorithms and the Random Number Generator (RNG), ensuring total fairness.
To continue to guarantee fair play, our RNG software is rigorously tested by iTech Labs, an internationally recognized testing agency. This ensures our game outcomes meet the strict standards set by tightly regulated gaming authorities worldwide.
We would be happy to check any info you have collated Anthony and kindly ask you to send us the details by email.

Rated 1 out of 5 stars

I will give one star but if I could I…

I will give one star but if I could I would give no stars at all .
I think it’s kind of disgusting that this kind of websites don’t offer the possibility of self exclusion with no possibility of using the website for the full exclusion time .
For example if I can self exclude for a month , I have to wait about a week to re open again .
No questions asked , you can just access website by clicking a damn button .
I think it’s sad because this ruins lives and you seem like you don’t care at all . What’s the point of putting an self exclusion for a month and still be able to re open account affter a week ???? I know people have capacity to make choices , but most websites offer self exclusion permanently for the time chosen and this is helpful for people who are getting in debt .it’s not my case but it could be . I’m trying to self exclude permantly but I still can acess it . 😫

I also find strange , after passing 2 or 3 levels you’ll never win anything anymore which you can tell the websites are a scam .
And you just confirm what everyone thinks as no reply in the websites or in trust Pilot reviews . Anyway please put self exclusion for longer you are ruining peoples lives by allowing them to acess websites and remove self explication . Thank you

December 4, 2023
Unprompted review
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Reply from Skillonnet

Hello Tania,
Thank you for leaving feedback and we will certainly pass on your comments to our development team.
When wanting to place restrictions on your account for any length of time you will see there are many options to choose from.
You can select to add a shorter period of time if you just want to take a break, however you do have the option to completely close the account with no option to re-open.
Please read each option carefully on your Player Limitation page under Safer Gambling.
Should you need assistance adding measures to your account Tania please contact us on Chat and our support team will be happy to help.

Rated 1 out of 5 stars

Same issue as everyone else..

Same issue as everyone else..

Not getting replies from any of their scam sites. Got winnings that I'll probably never get out, because these guys are criminals.

November 10, 2023
Unprompted review
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Reply from Skillonnet

Hello Mike,
Appreciate you leaving feedback and we value your opinion.
We’re here to assist, but please keep in mind that our Chat works like Messenger, and we’re working through the list to help all our players as quickly as possible.
Our aim is to process withdrawals within a few hours. Although it can take a little longer at times rest assured that you’ll be notified as soon as it’s complete.

Rated 1 out of 5 stars

Emailed God knows how many time 14hrs…

Emailed God knows how many time 14hrs waiting still for pending 150.00 winnings disgusting not curtesy to answer back

October 30, 2023
Unprompted review
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Reply from Skillonnet

Hey Michelle,
Thanks for leaving feedback.
When reaching out for assistance we would always recommend contacting us on Chat from your help page.
Please bear in mind that our Chat works quicker and is like Messenger when we are busy and we’re working through the list to help all our OJOers as quickly as possible.

Rated 1 out of 5 stars

Scam company

Any casino that has the mention of skillonnet is fraudulent, you will never see your money again. Just do not play here.

September 17, 2023
Unprompted review
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Reply from Skillonnet

Hi Lars,
Thanks for leaving feedback and sorry you feel this way.
Our development team would be happy to take a look at any suggestions or ideas you have to improve our entertainment platform.
Please reach out via email Lars.

Rated 1 out of 5 stars

Avoid any skillonnet gaming this is…

Avoid any skillonnet gaming this is what your dealing with.... Britain's Gambling Commission has ordered online casino operator and platform SkillOnNet to pay £305,150 (€350,351/$378,299) over a series of anti-money laundering (AML) and social responsibility failings.May 23, 2023.. So yes stay the F away. Lol

August 23, 2023
Unprompted review
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Reply from Skillonnet

Hello Michael,
Thanks for leaving a review.
First and foremost, we want to assure you that we operate as a fully licensed and regulated casino, adhering strictly to all codes and regulations. Our commitment to compliance and fair play is unwavering, and you can find more information about our licensing and operational standards on our official site.

Rated 1 out of 5 stars

Company provides ability for casino's to cheat players.

They allow casinos such as SPINGENIE to cheat customers by not paying out their winnings. They also will ignore all messages so you will be stuck without anything if you deal with them.

July 19, 2023
Unprompted review
Skillonnet logo

Reply from Skillonnet

Hi James,
Thanks for leaving a review.
Whilst Marcus (Bot) will assist you with a speedy reply, you can ask to speak to an agent at any time if you need additional support.
Please bear in mind that our Chat works like Messenger when we are busy and we’re working through the list to help all our players as quickly as possible.
We hope you have received assistance James with your account with any issues resolved to your satisfaction.

Rated 1 out of 5 stars

Terrible Customer Service

They're basically criminals and GENTING should be ashamed to have them run their website operation. Made a few small wagers, had a nice win. Then it came to withdraw... this is where the nightmare starts. Avoid these people like the plague. They will keep your money for as long as possible without getting into trouble with the commission.

May 17, 2023
Unprompted review
Skillonnet logo

Reply from Skillonnet

Hi Gary,
We’re sorry to hear about the issue you experienced and appreciate your feedback.
Rest assured Gary we are not trying to withhold funds, we also get that our verification process may seem painful at times.
However, as a licensed casino, we must verify every single one of our players.
We are transparent about this process, when you register and accept our Terms and Conditions, here we let you know what will be requested and provide examples.
Once we receive an upload our aim is to verify each document within 12-48 hours where you will receive an email advising accepted, rejected or duplicated.
If any files provided do not meet our guidelines we may ask for an alternative.
With all the above in place there will be no delays on withdrawing winnings.
When you have winnings on your account and the process is still in progress then please head to your player limitation section to ensure your winnings are protected.
Hoping that the matter was resolved to your satisfaction Gary.

Rated 1 out of 5 stars

Make sure you check when signing up if…

Make sure you check when signing up if the site is ran by skill on net. Criminal is an understatement. They will use every tool at their disposal to avoid paying out. I was on metal casino. Just one of their hundreds of copy and paste sites. Had a big amount to withdraw. Sent them every document I asked for, after every time I'd send what they wanted, they'd ask for 1 more. They could of told me what I needed to send straight from the go, but no drag it out as long as they can. Finally had them bang to rights. ID card, bank statement, utility bill, wage slip, birth certificate, picture of my bank card, selfie with my ID. Then..... council tax letter. It just never ends, this needs to be looked into as soon as possible. Remember the name skill on net- avoid at all costs.

April 10, 2023
Unprompted review
Skillonnet logo

Reply from Skillonnet

Hello Tom,
Sorry to hear you feel this way and we will certainly take onboard your comments.
We're all about transparency, so when you register an account and before you can deposit, our system undergoes standard checks via the national database.
As an officially licensed gaming operator and as part of our security measures to verify our member’s identity, all players are required to upload their respective documents to complete the account verification. Sometimes we may need more than just basic identification and we appreciate your co-operation.
We only accept information via your secure personalised account and use a high end security system to ensure that all data is safe and secure.
We are hoping that any question or queries you may Tom have been answered and for a quicker reply please use our Chat support on your help page.

Rated 1 out of 5 stars

Only gave 1 star because no option…

Only gave 1 star because no option below that .Please avoid.Deposit real money.But impossible to withdraw as your winnings was shifted to Bonus fun.No option available when chatting to Marcus(?).Only when lost all deposits and winnings that someone call you the next day to give you extra bonus.
Cheaters you won’t have me ever again.Meanwhile hope you enjoy my hard won money then after spend much more than that on medication for you and your family.
Checked their phone number and it’s been rated as negative.

March 24, 2023
Unprompted review
Skillonnet logo

Reply from Skillonnet

Hi Yves,
Appreciate you taking time to leave a review.
As per our terms and conditions you agreed to before playing on our platform, if you use your Bonus Balance and your bet generates a win, the winning will be added to your bonus balance (unless the bet completes all your wagering requirements in which case, except if the bonus is non-Cashable, the entire remaining bonus balance will be transferred to your real balance).
If you make a bet with both Real Money and Bonus Money, any win will be added to your bonus balance.
Having an active bonus does not prevent you from withdrawing, however you will have to choose to cancel your entire bonus balance (this includes any winnings you accrued while bonus was active) should you wish to withdraw. If you reverse a withdrawal, bonus cancelled due to your withdrawal request will not be re-added.
Whilst Marcus (Bot) will assist you with a speedy reply, you can ask to speak to an agent at any time if you need additional support.
Please bear in mind that our Chat works like Messenger when we are busy and we’re working through the list to help all our players as quickly as possible.
We hope you have received assistance Yves with your account with any issues resolved to your satisfaction.

Rated 1 out of 5 stars

Scam on net more like

Scam on net more like

March 19, 2023
Unprompted review
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Reply from Skillonnet

Hi Sadams,
Sorry to hear you feel this way and appreciate you leaving feedback.
We would be happy check any issues or queries you may have and for a quicker reply please contact us on Chat via your help page.

Rated 1 out of 5 stars

Total Scam - steal your funds

Used Slotstars.com whos provided by Skillonnet - won £4000 and they wont let me withdraw my funds. Total SCAM - Avoid

February 27, 2023
Unprompted review
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Reply from Skillonnet

Hi David,
We’re sorry to hear about the issue you experienced and appreciate your feedback.
As a regulated online casino there are standard checks that need to be completed before any payouts are sent. We do understand the frustration and kindly ask for your co-operation to complete the process.
With larger amounts we add precautionary measures and once the above is checked you will have access to your account once again to enjoy our entertainment platform.
Apologies for any inconvenience as we do want you to be able to enjoy your funds.
If you have winnings on your account and the process is still in progress then you have the option to use one of your many player limitation options to ensure your winnings are protected.
David we hope that the issue was resolved to your satisfaction.

Rated 1 out of 5 stars

Much like other people here

Much like other people here, they keep hold of your winnings and do not pay out.

ADR and gambling commission are useless and will not help you with this company.

Learn from my loss and everyone else’s. AVOID.

January 18, 2023
Unprompted review
Skillonnet logo

Reply from Skillonnet

Hello Lisa,
We’re sorry to hear about the issue you experienced and appreciate your feedback.
100% we are not trying to withhold funds, and we also get that our verification process may seem painful at times. However, as a licensed casino, we must verify every single one of our players.
We are transparent about this process, when you register and accept our Terms and Conditions, here we let you know what will be requested and provide examples.
Once we receive an upload our aim is to verify each document within 12-48 hours where you will receive an email advising accepted, rejected or duplicated.
However if any files provided do not meet our guidelines we may ask for an alternative.
With all the above in place there will be no delays on withdrawing winnings.
If you have winnings on your account and the process is still in progress then please head to your player limitation section to ensure your winnings are protected Lisa.
If you need further assistance we would be happy to assist on Chat, here to help 24/7.

Rated 1 out of 5 stars

absolue scam

absolue scam, avoid

take your money, then ask for a chat afetr you ahve deposited. live chat non existsnet, takes days and days to get anywhere, if you are lucky enough to do thatQ

avoid at all costs

January 15, 2023
Unprompted review
Skillonnet logo

Reply from Skillonnet

Hi Neil,
Thanks for leaving a review.
We’re sorry to hear about the issue you’re having as we are advocates of responsible gambling and make it our priority to help protect all of our players.
With this in mind, from time-to-time players may be contacted by our Safer Gambling team, just to check that everything is OK and provide important tools to ensure responsible gaming.
This is standard protocol, they’re just putting themselves on your radar and answer any questions you may have.
Whilst Marcus (Bot) will assist you with a speedy reply, you can ask to speak to an agent at any time if you need additional support.
Please bear in mind that our Chat works like Messenger when we are busy and we’re working through the list to help all our players as quickly as possible.
We hope you have received assistance with your account with any issues resolved to your satisfaction.

Rated 1 out of 5 stars

I’ve waited weeks now they’ve taken…

I’ve waited weeks now they’ve taken money from my bank. THIEFS fraud and scummy

December 18, 2022
Unprompted review
Skillonnet logo

Reply from Skillonnet

Hi Carole,
Thanks for leaving feedback.
Appreciate you leaving a review and sorry for the delay in replying.
We take account security extremely seriously and are concerned to hear about your concerns.
Our casino goes to great lengths to guarantee that your personal and financial information remains 100% secure and confidential. We employ industry standard security protocols to ensure that all transactions including deposits and withdrawals are carried out in a totally secure manner.
Of course we respect your decisions and please check our complaints procedure in our terms and conditions.
If you need any further assistance please continue to email our support team, here to help.

Rated 1 out of 5 stars

Still waiting for my withdrawal payment…

Still waiting for my withdrawal payment on their site Gentingcasino.com, stupidly thought they were part of the actual genting casino in UK why I joined up. Owed £5000. Lets see if I get it or I will be going down all legal avenues including the UK Gambling commission to make sure I get my winnings back along with my legal fees.

December 8, 2022
Unprompted review
Skillonnet logo

Reply from Skillonnet

Hello Joe,
Thanks for leaving a review and sorry to hear you feel this way.
As a regulated online casino there are standard checks that need to be completed before any payouts are sent. We do understand the frustration and kindly ask for your co-operation and patience at this time.
With larger amounts we recommend adding precautionary measures under player limitations and once the above is checked you will have access to your account once again to enjoy our entertainment platform.
Apologies for any inconvenience and hope you managed to enjoy your winnings Joe.

Rated 1 out of 5 stars

Avoid!!! Scammers

Please do not give skill on net your money. I was on Zebra Wins and they "identified" me as a problem gambler and decided I couldn't play the £100 + I won on free spins, and my own winnings by locking me out of my account. They asked me lots of personal, intrusive questions about my personal life. Please do not gamble on any of their sites. If you win, they will find an excuse to keep your money

November 9, 2022
Unprompted review
Skillonnet logo

Reply from Skillonnet

Hi Clare,
Thanks for leaving a review.
We’re sorry to hear about the issue you’re having as we are advocates of responsible gambling and make it our priority to help protect all of our OJOers.
With this in mind, from time-to-time players may be contacted by our Safer Gambling team, just to check that everything is OK.
This is standard protocol; they’re just putting themselves on your radar and provide you with some important info.
As an officially licensed gaming operator and as part of our security measures it is our responsibility to verify our member’s identity.
All information provided is checked against a national database and responsible gaming precautions will be added until our Safer Gambling team has assessed your answers.
Clare apologies for any inconvenience as this is not our intentions and you can request a refund of your deposit.

Rated 1 out of 5 stars

one of their sites SLINGO

one of their sites - Slingo - has STOLEN £1,250 from me !!

Have contacted the Gambling Commission as i appear to not be the ONLY one and this has happened to HUNDREDS of players !! ... why have they still got a gambling licence !!

July 8, 2022
Unprompted review
Skillonnet logo

Reply from Skillonnet

Hello Adam,
We’re sorry to hear about the issue you’re dealing with and thanks for leaving a review.
As an officially licensed gaming operator and as part of our security measures to verify our member’s identity, all players are required to upload their respective documents to complete the account verification and this may have caused some delays receiving your winnings Adam.
Totally, we respect your decision going forward and please check out our terms and conditions for full info on our Complaints procedure.
If you need more assistance, don't hesitate to contact us on Chat.

Rated 1 out of 5 stars

I wouldnt touch them with yours .

Im with one of there sites "lordping" so far its been 5 days and not a single answer on there in site chat system. what? are you all on holiday ? A total joke of a company !

June 27, 2022
Unprompted review
Skillonnet logo

Reply from Skillonnet

Hi Lee,
Appreciate you taking time to leave a review, sorry to hear how you feel.
Whilst Marcus (Bot) will assist you with a speedy reply, you can ask to speak to crew member at any time if you need additional support.
Please bear in mind that our Chat works like Messenger when we are busy and we’re working through the list to help all our players as quickly as possible.

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