Skillsta Reviews 480

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 193 reviews, reviewers had a great experience with this company. Customers are really happy with the app's engaging and insightful content, finding it very helpful for improving communication skills and personal growth. Many appreciate the practical feedback and realistic scenarios, describing the app as easy to use and understand. However, some people were dissatisfied with payment and subscription issues, reporting difficulties with billing and subscription management.

What people talk about most

User experience

Customers consistently note positive experiences with the user experience. Many reviewers find the interface... See more

Application

Reviewers highlight ambiguous aspects of the app. Many customers praise the app, calling it "amazing" for... See more

Payment

Reviewers express strong dissatisfaction with payment practices. Many customers report unauthorized charges,... See more

Subscription

Users describe negative interactions with subscription services, frequently reporting unauthorized charges... See more

Cancellation

Clients share negative opinions on cancellation, with many reporting being charged for subscriptions even... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UPDATE: 1 star to 4… What started out as a “random” charge to my bank account has ultimately tuned into a full refund, which was incredibly shocking to me considering the way this all happened.... See more

Company replied

Rated 4 out of 5 stars

Only on day 1, trying to improve my social skills. So far got useful feedback and I appreciate the practice sessions with a chat bot; if I had to go try things out with real people I would get anxious... See more

Company replied

Rated 4 out of 5 stars

So far I'm really enjoying this app. It's got some good information and I enjoy the feedback and advice it gives after conversations.

Company replied

Rated 4 out of 5 stars

Easy to follow, and strait forward. Simple examples. Making learning in small chunks.

Company replied


Company details

Written by the company

Meet Skillsta — your pocket social skills trainer! We’ve broken down complex concepts into bite-sized practical lessons that fit your busy schedule. Skillsta is about learning, doing, and succeeding, all in one. Whether you’re looking to strengthen your communication skills, build up your emotional intelligence, or ramp up your leadership potential — Skillsta is here to empower you to achieve your goals.


Contact info

4.0

Great

TrustScore 4 out of 5

480 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

I cancelled my subscription and have…

I cancelled my subscription and have been being charged still for 6 months even after writing to support. Writing to their support has no response. I have raised several disputes with my bank. These guys are absolute frauds, I can see this is a common complaint. They owe me well over $100usd.

May 10, 2025
Unprompted review
Skillsta logo

Reply from Skillsta

Hi there,
Thank you for sharing your feedback!
We are sorry for the inconvenience you had.
Our support team has promptly addressed your request and resolved the issue.
Kindly take a moment to review your inbox for any correspondence from us.
Best regards, Skillsta Team

Rated 1 out of 5 stars

I have been charged twice today $54 in…

I have been charged twice today $54 in total, no way to contact them! That’s after having signed up for a free trial! It's a complete scam.

May 8, 2025
Unprompted review
Skillsta logo

Reply from Skillsta

Hi there,
Thank you for sharing your experience with us!
We are sorry for any inconvenience you have had with our product.
To assist you further, we have asked for more info to fix this quickly.
Whenever you can, please get back to us. We will sort it out.
Best, Skillsta Team

Rated 1 out of 5 stars

This is a total scam

This is a total scam. Very rudimentary information. They also charged me twice (for $59.99 and $89.99) despite my canceling within a couple of hours of starting the "trial."

I don’t know how this developer is allowed to operate given the hundreds of negative reviews across Trustpilot, Reddit threads, Google Play discussions, etc., citing identical “instant-annual-charge” behavior. The developer, Vodelif Limited (Cyprus, HE 413352), masks its ownership through Headway Inc (Tortola, British Virgin Islands), an entity whose other products generate the same complaints. Headway Inc (via Skillsta and its other “products”) has effectively turned Apple’s in-app payments and Instagram’s ad targeting into a joint money-laundering conduit.

Update 1: Skillsta’s “support” (only an email address) told me to seek a refund from Apple, saying they can't do anything because it was done through Apple’s App Store. Apple rejected my refund request likely because they did not want to take responsibility.

Update 2: Further evidence that this is a criminal enterprise. Their “response” to me was saying they can refund me the $89.99 they charged automatically for an annual subscription if I did the following – and this is not a joke:

“Could you please provide your banking details (account number, name, and SWIFT code of the bank) for the refund? Additionally, to comply with the mandatory KYC (Know Your Customer) procedure required by the transacting bank, we kindly request you to provide your full name and registration address (including house number, street name, apartment number, city, state or province, postal code, and country). Please rest assured that this information will be used solely to fulfill the transacting bank's requirements for processing the payment.”

Who in their right mind would provide this information to anyone, much less this money laundering outfit? So they will post here that they offered a refund when they know full well that they did anything but. If this company has conned you, please report them to Apple: reportphishing@apple[dot]com, and
product-security@apple[dot]com.

Update 3: After several exchanges over 10 days, the company agreed to send a refund via PayPal. So keep at it if you find yourself in the same situation.

May 5, 2025
Unprompted review
Skillsta logo

Reply from Skillsta

Hi there,
Thank you for sharing your feedback!
We are sorry for any inconvenience you have had.
Our support team has contacted you. Please check your inbox for any messages from us.
Best regards, Skillsta Team

Rated 1 out of 5 stars

Misleading free trial

Downloaded this app and signed up for a free trial. But I was still charged. This is extremely misleading and feels like a deceptive tactic to trick users into paying.

I need a refund and need the developers to take this seriously. Charging users after selecting a free trial is not only unethical, but it also damages trust. Be very careful before downloading this app.

5/7 Update: Haven't got any emails from them

HEADS UP for iOS users who were charged the annual fee ($59.99) and failed to get a refund from Apple or the developers, you can get a prorated refund by downgrading to monthly in App Store if it shows you can (don't switch if it shows nothing about a refund). I managed to get my money back, but still had to pay for one month ($19.99). It's better than nothing (at least got $40 back). I'm still seeing if I can get the full amount back. If you don't want to spend more time on this, you could try my method. DON'T FORGET TO CANCEL the subscription in the App Store after you downgrade your plan.

April 30, 2025
Unprompted review
Skillsta logo

Reply from Skillsta

Hi there,
Thank you for sharing your feedback!
We are sorry for any inconvenience you have had.
Our support team has contacted you. Please check your inbox for any messages from us.
Best regards, Skillsta Team

Rated 1 out of 5 stars

Feels Like a Scam – Avoid

The app was disappointing and not worth the money. I cancelled my subscription and even got a confirmation, but they still charged me. Support has been unresponsive. Feels like a scam, avoid at all costs.

May 1, 2025
Unprompted review
Skillsta logo

Reply from Skillsta

Hi there,
Thank you for sharing your feedback!
We are sorry for the inconvenience you had.
Our support team has promptly addressed your request and resolved the issue.
Kindly take a moment to review your inbox for any correspondence from us.
Best regards, Skillsta Team

Rated 3 out of 5 stars

Good and practical

The advice is good and practical. I wish it were more engaging. Maybe have someone speaking verse just reading texts. I don't see the game aspect of this app yet. I'll review it again after about a week.

April 27, 2025
Unprompted review
Skillsta logo

Reply from Skillsta

Hi there,
Thank you for sharing your experience with us!
If you have any suggestions that could make our app even better, feel free to share them at support@skillsta.com
Kind regards, Skillsta Team

Rated 5 out of 5 stars

So far I like the content.

So far good content. But also look at the many negative reviews. I wonder how good the cancellation process will work one day.

April 27, 2025
Unprompted review
Skillsta logo

Reply from Skillsta

Hi there,
Thank you for taking the time to share your thoughts!
We're glad to hear you're enjoying the content so far, and we understand your concerns.
If you ever have any issues or questions about the cancellation process, feel free to reach out to us at support@skillsta.com — we're here to help!
Best, Skillsta Team

Rated 1 out of 5 stars

Signed up for a free 7 day trial and…

Signed up for a free 7 day trial and was charged immediately. Asked for a refund from Skillsta and they played the game that I had to go to Apple to ask for a refund, of course Apple denied. This is a scam and now I am out $60…. DO NOT PURCHASE! You have been warned

Update: Below it says Skillsta has sent me a separate message but I have not received anything and still out $60

April 24, 2025
Unprompted review
Skillsta logo

Reply from Skillsta

Hi there,
Thank you for sharing your feedback!
We are sorry for any inconvenience you have had.
Our support team has contacted you. Please check your inbox for any messages from us.
Best regards, Skillsta Team

Rated 1 out of 5 stars

Scam - Beware of sudden charges after cancellation

I had a very disappointing experience with the Skillsta app. I canceled the subscription within the trial period directly through the app, expecting that the cancellation would sync with my Apple account. Unfortunately, it didn’t—and I was charged $89.99 plus taxes for a subscription I explicitly opted out of.

Despite multiple attempts to get this resolved—through Apple’s refund portal and phone support—both parties denied responsibility. Skillsta offers no direct support or refund resolution for this issue, and the integration with Apple’s system seems broken or misleading at best.

This is not the first time I’ve faced such issues with Skillsta. The lack of accountability and transparency is unacceptable, especially when it comes to auto-renewing subscriptions tied to high charges.

I do not recommend this app unless you’re prepared to monitor your subscriptions obsessively and fight for your refunds when things go wrong. If you've had a similar experience, I urge you to report it—it may help prevent others from falling into the same trap.

>> Update: Reply from support team has been nothing but rubbish. There ar bunch of developers who said we know nothing about payments and can't do anything. This trashhy company has no organization or support mechanism. Stay away as much as possible.

April 20, 2025
Unprompted review
Skillsta logo

Reply from Skillsta

Hi there,
Thank you for sharing your feedback!
We are sorry for any inconvenience you have had.
Our support team has contacted you. Please check your inbox for any messages from us.
Best regards, Skillsta Team

Rated 1 out of 5 stars

It would charge you for yearly subscription immediately

Do not even start the trial, or you'll be charged immediately. Even though the app says there is a 7-day trial, it charged me for a yearly subscription for $59.99 right away. Worst app purchase experience I've ever had

April 19, 2025
Unprompted review
Skillsta logo

Reply from Skillsta

Hi there,
Thank you for sharing your feedback!
We are sorry for any inconvenience you have had.
Our support team has contacted you. Please check your inbox for any messages from us.
Best regards, Skillsta Team

Rated 1 out of 5 stars

I recently subscribed for monthly…

I recently subscribed for monthly subscription for $7.95. I don’t know later when I checked my credit card transactions, i’ve seen that i got charged for $14.59, when i emaild about this , they have responded and gave me the refund. This was few weeks ago. But again when i was checking transactions, I’m again charged for $20.39 . Now I don’t know why they charged me. It seems like a scam to me. When i email them again they replied me like this

“Our service cannot charge you for anything you did not agree to. To ensure that the subscription terms are clear, we always mention all details on the payment screen right away, including the price of the plan.

In this case, we've automatically applied a discount to your first payment — it was a trial period for 7.95 USD.
Then, your subscription was set to automatically renew at 20.39 USD at the end of the chosen subscription term”.

I told them to cancel my subscription and i was charged again.

April 21, 2025
Unprompted review
Skillsta logo

Reply from Skillsta

Hi there,
Thank you for sharing your feedback!
We are sorry for the inconvenience you had.
Our support team has promptly addressed your request and resolved the issue.
Kindly take a moment to review your inbox for any correspondence from us.
Best regards, Skillsta Team

Rated 1 out of 5 stars

Continue to get charged after unsubscribing…

I have unsubscribed twice and received email confirmations, but I just saw another charge on my account.

I did not find the material to be very thought provoking.

April 16, 2025
Unprompted review
Skillsta logo

Reply from Skillsta


Hi there,
Thank you for sharing your experience with us!
We are sorry for any inconvenience you have had with our product.
To assist you further, we have asked for more info to fix this quickly.
Whenever you can, please get back to us. We will sort it out.
Best, Skillsta Team

Rated 1 out of 5 stars

The app tricks you into paying for…

The app tricks you into paying for upgrades. Very poor app overall.

April 11, 2025
Unprompted review
Skillsta logo

Reply from Skillsta

Hi there,
Thank you for sharing your experience with us!
We are sorry for any inconvenience you have had with our product.
To assist you further, we have asked for more info to fix this quickly.
Whenever you can, please get back to us. We will sort it out.
Best, Skillsta Team

Rated 1 out of 5 stars

Most classes dont exist and the…

Most classes dont exist, despite presenting all the classes and a full offer when selling. Not worth the money for now. They should be clear about the fact that most classes are still on development.

April 12, 2025
Unprompted review
Skillsta logo

Reply from Skillsta

Hi there,
Thank you for sharing your experience with us!
We apologize for any inconvenience you had.
Our support team has swiftly resolved your request. Please check your inbox for any messages from us.
Best regards, Skillsta Team

Rated 1 out of 5 stars

I used this app and it’s rubbish

I used this app and it’s rubbish! So I cancelled it after a few days but they have still taken the money from my account. Refusing to refund and all around waste of money.

April 12, 2025
Unprompted review
Skillsta logo

Reply from Skillsta

Hi there,
Thank you for sharing your feedback!
We are sorry for the inconvenience you had.
Our support team has promptly addressed your request and resolved the issue.
Kindly take a moment to review your inbox for any correspondence from us.
Best regards, Skillsta Team

Rated 3 out of 5 stars

Disappointing

Update:
After I wrote a review here, the support team reached out and refunded the one-month subscription that I was mistakenly kept on, which I appreciate it.
_________________________
I used this app for a few days and found it disappointing. It’s biased and pushes you to certain pages regardless of your responses. The subscription cancellation process is tricky: I thought I had unsubscribed by providing a reason and closing the tab, but it turns out you also need to write your own explanation and complete a few more steps. If you don’t, you’re not fully unsubscribed and will get charged again. There’s no refund, even if you contact them immediately. Overall, be aware of these issues before subscribing.

April 7, 2025
Unprompted review
Skillsta logo

Reply from Skillsta

Hi there,
Thank you for sharing your experience with us!
We apologize for any inconvenience you had.
Our support team has swiftly resolved your request. Please check your inbox for any messages from us.
Best regards, Skillsta Team

Rated 1 out of 5 stars

Absolute scam - avoid!

Absolute scam. Avoid at all costs, literally. Signed up for a free trial, but without my consent was then being charged on a monthly basis. Did not even realise this at first, as I received no emails confirming this scam subscription and details of scam subscription do not show in your Skillsta account. They then refused to provide a refund, but fortunately my bank kicked them and their transactions into touch, and no doubt added them to a relevant blacklist.

February 1, 2025
Unprompted review
Skillsta logo

Reply from Skillsta

Hi there,
Thank you for sharing your experience with us!
We are sorry for any inconvenience you have had with our product.
To assist you further, we have asked for more info to fix this quickly.
Whenever you can, please get back to us. We will sort it out.
Best, Skillsta Team

Rated 1 out of 5 stars

Scam

Scam . They double your subscriptions in a very sneaky way . Avoid

April 2, 2025
Unprompted review
Skillsta logo

Reply from Skillsta

Hi there,
Thank you for sharing your feedback!
We are sorry for any inconvenience you have had.
Our support team has contacted you. Please check your inbox for any messages from us.
Best regards, Skillsta Team

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