Skinade® Reviews 1,132

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness, noting significant improvements in skin and hair quality, including increased elasticity, reduced breakouts, and a healthy glow. Many also appreciate the pleasant taste of the product and the fast, reliable delivery service. However, some people mentioned that the product is quite expensive, which might lead them to adjust their usage frequency. A few other people also felt that the product did not deliver the expected results for fine lines and wrinkle reduction. Additionally, some customers received products with short expiry dates or experienced issues with leaking packaging.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many experiencing noticeable improvements in... See more

Quality

People report positive experiences with quality. Many customers noticed significant improvements in their... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers find the products expensive, with some noting... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After just 1 month of consuming Better skin from within collagen supplement I noticed a great difference in my skin and hair. My hair felt thicker and in better condition. My skin had a glow that... See more

Company replied

Rated 5 out of 5 stars

Exceptionally quick delivery. Flavour is really nice, not overwhelming. I have one each morning just before eating my breakfast & I feel slightly more energised & my skin is improving. Early days, but... See more

Company replied

Rated 5 out of 5 stars

I have seen actual changes in my skin elasticity health and less bags under my eyes. Definitely going to carry on using. I initially started using it as a recommendation to use as part of surgery from... See more

Company replied

Rated 5 out of 5 stars

My go-to and essential product for clearing my hormonal cystic skin. I used to use this before big events which always clears my skin up in about 5-7 days and now I am so addicted I keep taking it eve... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Skin Care Clinic

About Skinade®

Written by the company

skinade™ has been developed by leading UK scientists and is designed to provide a perfect ratio of liquid to active ingredients to create one of the most advanced, effective and bio-available anti-ageing skincare products on the market today.

skinade is an alternative approach to your skincare regime – a drink that works from the inside out.

Traditional beauty products only function on the surface of the skin, skinade works from the inside. The advanced formulation of low molecular weight collagen and essential micro-nutrients ensures rapid absorption, nourishing your skin from the inside and giving you a more youthful, glowing and radiant complexion. Sold in stockists across the UK and USA.

Sold in stockists across the UK, Ireland and USA.

drink it daily and see the results for yourself.

 

FIND OUT MORE

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Fantastic customer service and great product

I was due to have plastic surgery on the 7th March and my plastic surgeon ( Nora Nugent - Vice President of the Association of plastic surgeons) recommended Skinade MD Pre and Post care programme. I read the reviews and was so impressed I thought I had to give it a go.
My order arrived within 2 days, nicely boxed with urgent and fragile tap all over it.
The box contained everything I would need to prepare my skin for surgery and to achieve the best results possible.
Step one was going well and I had started step 2 when my operation was postponed until the 28th March due to illness.
I was so disappointed not only because the operation was a big deal for me and I had been preparing mentally and physically for weeks, but also because I had already used half of my pre operation skinade supplements. My auntie who has been using Skinade for years and swears by it suggested that I give customer services a call to see if it would be possible to purchase just the items I had used. I didn’t think this would be possible as long gone are the days when companies actually care.
Despite my reservations I called customer service, my call was answered within one ring ( none of this press one for this, or our lines are busy!) and I was pleasantly surprised to hear a very friendly Natalie on the end of the line. I explained my situation and to my total surprise Natalie offered to send me extra supplies free of charge. She even sent me extra better skin within and a nice glass bottle and everything arrived the next day.
Wow, wow, wow. Now this is what I call customer service. It reminded me of the time when we had the bank mangers direct number and companies actually cared. What a total breath of fresh air.
What Natalie didn’t know at the time is that I had just lost me father who I absolutely adored and I was feeling very down. Her understanding and generosity really made a difference to my day.
As for the product, the first step is better skin within that you can buy separately, ( my auntie uses) that I have been using since the 16th Feb and already my skin is much more hydrated. I have noticed it most on my hands and face. I had a small scar on my check due to acne when I was young, know one noticed it but it’s all I could see when I looked in the mirror and it’s gone!
Thank you Natalie and Skinade you have restored my faith in human nature.

March 1, 2023
Unprompted review
Rated 1 out of 5 stars

I love your Skinade product

I love your Skinade product. It is the best, but it has not arrived, as yet. That is my only complaint. Your delivery to Italy is always delayed.

February 25, 2023
Skinade® logo

Reply from Skinade®

Hi Rita, thank you for your review. As you are aware, UK based companies have faced several hurdles in completing deliveries to Europe since Brexit. Unfortunately, Italy is making it increasingly more difficult for us to fulfil orders and we are doing all we can to meet their requirements.

Rated 5 out of 5 stars

Excellent service

Excellent service. Easy to order, extremely quick delivery. Impressed with my freebie. I'm one happy customer!

February 7, 2023
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Reply from Skinade®

Thanks for you kind review Julie!

Rated 5 out of 5 stars

Easy ordering

Easy ordering. Delivered on time

January 20, 2023
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Reply from Skinade®

Dear Gavin - Thank you for a great review!

Rated 5 out of 5 stars

Speedy service

Ordered from HK on a Sunday and my order arrived 3 days later. I love the taste of the drink.

January 7, 2023
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Reply from Skinade®

Dear Stella,

We are pleased to hear you love the taste of our product!

We try to get orders out as quickly as possible so our clients can start their Skinade journey quickly.

Thank you for the amazing review too.

Rated 5 out of 5 stars

I love skinade and have used it…

I love skinade and have used it normally at the beginning of the year for about 6 months to prep my skin for summer. Will continue to use it all this year now though as I really notice the difference in my complexion when I don’t have it.

January 12, 2023
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Reply from Skinade®

Thanks for the lovely review Sue! So glad you're enjoying our product :)

Rated 2 out of 5 stars

Didn't work for me

Delivery was fine but I see no difference in my skin at all. My nails have all broken off since using Skinade so I won't be buying it again.

December 25, 2022
Unprompted review
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Reply from Skinade®

Thanks for your review Anne. We do recommend drinking skinade for a 90 day initial trial, could I ask if you completed this? We also recommend taking before and after photos of the areas where we'd like to see changes, like our face and hands - this is because we are looking at these areas so often, it's very difficult to identify the changes as they occur. We'd love to discuss your expericence further, could you send us an email (info@skinade.co.uk) so we can find out more?

Rated 5 out of 5 stars

Cyprus

I live in Cyprus and I’ve never had a problem ordering from this company and it’s always a swift delivery , Skinaide of course is the best and I find my skin so much better for using it .

December 12, 2022
Skinade® logo

Reply from Skinade®

Hello Gill,
Thank you for taking the time to leave this review. We are glad that you are able to receive your orders on time and see the improvement in your skin ! keep it up !

Rated 1 out of 5 stars

The product is as good as the other…

The product is as good as the other brands but takes a long time to be delivered. The customer service at the head office is also crap.

November 14, 2022
Unprompted review
Skinade® logo

Reply from Skinade®

Thank you for your valuable feedback Charlie. After discussing with our customer service team, it appears you were very unhappy with the speed of service from our delivery partner DPD which we apologised to you for and assured you we would be making a complaint to our account manager which we have now done. As we mentioned to you when we spoke, delivery issues are beyond our control but have passed your feedback onto DPD.

Rated 4 out of 5 stars

The parcel was left outside the front…

The parcel was left outside the front door NOT at the back, on the porch. The driver has to walk a few steps to the left of the door and the building, along a passage, enter through the gate and leave the box on the porch, on a table. I have stopped the subscription for a few months as I am going home to Australia for a few months. Thank you Anya

September 22, 2022
Skinade® logo

Reply from Skinade®

Hi Anya, thank you for your review. We will pass your delivery feedback onto our delivery partners.

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