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Skindr enables you to get fast, reliable help from a real dermatologist. Simply upload a couple photos and describing your skin problem. You will receive a response within 48 hours on average. This includes a diagnosis, treatment plan and prescription. So, stop waiting for months to get an appointment, start to Skindr!
Kliniekstraat 27/A, 9000, Gent, Belgium
4.8
385 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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FAST AND EFFICIENT SERVICE THAT BEATS THE DERMATOLOGISTS LENGTHY WAITING LISTS. IT IS HOWEVER A PITY THAT THE COSTS ARE NO LONGER COVERED BY THE MUTUALITY.
Reply from Skindr
Dear Mark,
Thank you for sharing your experience! We are glad to hear that you find our service fast and efficient. We certainly hope that there will be more opportunities for reimbursement in the future.
Very good service, quick response and right prescription.
Reply from Skindr
Hi Cedric, thank you for your review! We are pleased that you are happy with our fast service and accurate advice. Thank you for your trust in Skindr!
I was able to get a prescription medicine for my rosacea flare-up the next working day after I scheduled an appointment & a personalized skincare routine recommendation that has already helped drastically reduce the redness of my skin. So, I definitely recommend this service :)
Reply from Skindr
Dear Maria-Alexandra, thank you for your review! We are delighted to hear that the treatment and recommendations have been so helpful to you. Thank you for placing your trust in Skindr! :blush:
Reply from Skindr
Hi Minzat, thank you for your wonderful review and your trust in Skindr!
I was a bit skeptical to go through an online service, but after months of trying to book a dermatologist appointment, I’m so glad that skindr was available. Super quick and easy, just filled out my symptoms and added some photos and within 24 hours I had a prescription and personalised skincare routine recommendations. Very happy with this service!!
Reply from Skindr
Hello Marie, thank you for your lovely review! We are delighted to hear that Skindr has been able to help you and that you are happy with your personal recommendations. Thank you for your trust!
My dermatologist answered right away, I didn’t have to wait, and she gave me so many helpful tips.
Reply from Skindr
Dear Megan, thank you for your review! So great that you were helped so quickly and that the tips were useful for you. Thanks for your trust in Skindr! 😊
Professional medical diagnoses and advice with follow-up. Very useful and detailed (written!) information and super fast access to a dermatologist.
Reply from Skindr
Dear Katrien, thank you for your review! We’re glad you found the diagnosis and information helpful. Thank you for placing your trust in Skindr!
Reply from Skindr
Hi Maria, thanks for your review! Great to hear that you found Skindr reliable, effective, and fast. Happy to help! 😊
Very good experience for me….. highly recommended….Thankyou soo much …..
Reply from Skindr
Hi Arathi, thank you for your review! So glad to hear you had a great experience and would recommend us. Happy to help! 😊
Quick and professional help, support during treatment. It helped us quickly to get rid of the disease we had been struggling with for a long time.
Reply from Skindr
Hi Klaudia, thank you for your review! So glad to hear that Skindr helped you quickly and professionally. Wishing you the best!
Reply from Skindr
Thanks for your positive review!
Very kind doctors who really want to evidentially want te help
Reply from Skindr
Hi, thank you for your lovely review! Great to hear that you found the doctors kind and the process fast and helpful. 😊
Fast, practical and efficient
Reply from Skindr
Thank you!
I can’t express how grateful I am for this life-saving app. I was going through a lot and needed an urgent medical opinion. I had been misdiagnosed by my general practitioner, which left me uncertain and worried. However, through this app, I was connected with an exceptional dermatologist who accurately diagnosed my condition and prescribed the right treatment.
I’m incredibly thankful to the developers for creating such an essential tool. This app is truly much needed, and it has made a significant positive impact on my health. Thank you so much!
Reply from Skindr
Thanks for your amazing review! We are glad to hear we could be of so much help to you. We will continue to improve our service so we can assist more people in similar situations!
Quick, efficient consultation with the possibility to send follow-up questions within a certain timeframe. Excellent option to purchase online complementary OTC products according to personalised skin care program, from a designated portal. Fast delivery of products ordered this way.
Reply from Skindr
Thank you for your review! It’s great to hear that you had a good experience with the consultation. We're glad our personalised skincare recommendation met your needs.
Very thorough response from the doctor after looking at the pictures I sent in. Received a prescription for some medicaments and further recommendations. I had some trouble at my pharmacy to receive the medicaments under my insurance without pay, but Skindr contacted my pharmacy themselves and solved it quickly for me, so that I could pick up the things I needed.
Reply from Skindr
Dank je wel voor je positieve review. We zijn echt blij te horen dat je tevreden bent met onze service. Jouw feedback helpt ons om steeds beter te worden.
I don't feel like my concern was answered. When I asked a follow-up question they closed the conversation. Big waste of money.
Reply from Skindr
Dag Arne, bedankt voor je review. Het spijt ons dat je ervaring niet top was. Ons systeem sluit de consultatie na een bepaalde tijd maar dit wil niet zeggen dat je geen antwoord meer krijgt op je vragen. Alle openstaande vragen worden beantwoord. Zo niet, kan je aanspraak maken op de refund policy. Hiervoor kan je care@skindr.com contacteren.
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