Sky - 249 Buchanan Street, Glasgow Reviews 

I went to the Sky Store in Glasgow BuchananStreet to get information about switching to Sky.. Dermot explained everything & made it very easy to understand. He was down to earth & able to answer all my questions. It's great to be able to talk to someone face to face in the first instance instead of on the phone. Dermot was friendly & went through all the steps for a switch over in a way that was easy to understand & he did not mind answering the same question twice. I have been a virgin media customer for many years & only switching as sky is giving a great deal & making the switch over as painless as possible. Many thanks to Dermot for making things easy. Great customer service. Thanks. Anita & Eleanor

Good service

Met an amazing employee called Maisie who gave the clearest guidance and explanation of what Sky could offer to replace our elderly Sky Plus box. No jargon. Just a step by step journey through the options so that we are now in a better place to make a decision.

Umar at the Sky store on Glasgow's Buchanan Street was excellent in his service and in his explanation of what was available to us. We were previously Sky Q customers and were with Sky throughout our married life together since 1999. In 2024, we reluctantly jumped ship, but we're returning to Sky.

We know it's not perfect, and we would have given this a 5-star rating, but Umar had to speak to 5 different people and explain time and time again what he was trying to achieve. It took so long that the rest of our plans were abandoned. I remember those experiences with Sky only too well but I won't put up with them nowadays. I know exactly how to get the result I want in fewer calls.

Hat off to Umar he had the patience of a saint with colleagues passing him from pillar to post.

After having issues with my new sim I popped in to the sky store in Buchanan st Glasgow. Kirsty was able to resolve my issues. It was delight to have someone professional and knowledgeable to active my new phone. I left the premises extremely satisfied with the overall experience.

Spoke to John as always he was very helpful and managed to fix my problem

Kirsty has helped me so much today can't praise her enough she was very helpful in fixing out my problem.

I am very happy… with

A fantastic customer experience in shop today. John was amazing he gave in depth information about all the products and guided me to the one that best suited my needs.
Thank you for a great experience John.

Again cud give 1 star agent amber and all the rest dont care about customers she reade from transcript sauing brsk having problems with sky hard wired well when was with ee never had problem they love to cuase u emense stress and blame other providers and u guys say u wanna help disgusting shud close down so stressed out hair falling out and wont replace box but have to others and replaced the 1 before so now ganna leave it and let major problem happen also engineer will speak to sky Lets see what other excuse they come out with

Sky only won't the sale they have no after sale care have been waiting for an ethanet cable a week was on the phone trying to make a complaint and get my Internet up and running I'm still waiting

I was speaking on the telephone with one of your staff and was absolutely brilliant, nothing was to much trouble, he was so polite and friendly explaining everything I wanted to know a credit to sky.

Maisie was very helpful and efficient and me out with a SIM only deal

This repair has been going on since last year and is still not resolved !my Son (William Crawford) been dealing with you (as I am dull of hearing) but I have had enough!! Back to you for some decent Service Eleanor Kyle

Sky is good I like it that I can speak to a human

Excellent service from start to finish. Easy setup, reliable connection, and helpful customer support. Very happy with Sky!