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Sky - Drake Circus Shopping Centre, Plymouth Reviews 

15
•
TrustScore 4.5 out of 5

4.3

Telecommunications Service Provider
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Drake Circus Shopping Centre, Cornwall Street, PL1 1EA Plymouth, Devon, GB

•
01752 229187

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See what reviewers are saying

Rated 1 out of 5 stars

I was cheated by the representative saying that sky was offering full fiber for £20 monthly. The broadband is extremely poor signals, awful customer service

Company replied

Rated 5 out of 5 stars

I was served by Rachel a couple weeks back along, gave me a quote and I returned to accept the deal.Rachel talked me through the process and all is now working. Thank you for all your advice and hel... See more

Rated 5 out of 5 stars

Rachel helped me with my new sign up,shes very helpful absolutely credit to sky thankyou again

Rated 5 out of 5 stars

Spoke to James Elliott great bloke sold me mobile and SIM card whole process was seamless would recommend

Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Contact info

  • Drake Circus Shopping Centre, Cornwall Street, PL1 1EA, Plymouth, Devon, United Kingdom

  • 01752 229187

4.3

Excellent

TrustScore 4.5 out of 5

15 reviews

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4.3

All reviews

(15)

10,695 reviews in the last 12 months

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Rated 1 out of 5 stars

I was cheated by the representative…

I was cheated by the representative saying that sky was offering full fiber for £20 monthly. The broadband is extremely poor signals, awful customer service

June 16, 2026
Unprompted review
Sky - Drake Circus Shopping Centre, Plymouth logo

Reply from Sky - Drake Circus Shopping Centre, Plymouth

Hi there, we're sorry to hear that you've been left feeling this way.

It's disappointing to read that you feel the service you signed up for wasn't what you expected and that you've been unhappy with both the broadband performance and the support you've received. We understand how frustrating it is when a service doesn't meet your expectations, especially when you're relying on it day to day.

Providing clear information and delivering a positive customer experience is important, so we're sorry that your experience has left you feeling let down. If you'd like us to review your concerns further, you can get in touch with us by using these links:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click

📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Claire

Rated 5 out of 5 stars

Superb !!

Wow!! Caitlin was so happy and was beyond helpful . Amazing service and great prices too. Thank you it was a pleasure spending money with you

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Today I spoke with Rachel

Today I spoke with Rachel, as I wanted to get some information about sky and packages that are offered. She was energetic and bubbly which put me at ease straight away, and made the whole interaction feel like it was a conversation between friends. I would highly recommend people to go and visit the stand with any questions or queries.

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

I had to go to the sky stand in…

I had to go to the sky stand in Plymouth and spoke to a lovely lady called Rachel.
She sold me a glass tv. And told me everything I needed to know. Any problems I had I went back and she sorted them for me. Very happy customer

February 11, 2026
Unprompted review

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