Mark was so helpful and explained everything very well. We weren’t going to buy the package that day, but Mark was so knowledgable and found us a great deal, so we couldn’t resist!
Location
Switch locationSky Pod, Highcross Shopping Centre, Kiosk 12, Highcross Shopping Centre, LE1 4AN Leicester, GB
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See what reviewers are saying
Really helpful team at the Leiceater Highcross stand. Thanks to saniya for helping us out with our package.
The staff are unfriendly they don't about a customer. I strongly recommend a change in staff behaviour.
Company replied
Very good staff . Thank you Clara
Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Sky Pod, Highcross Shopping Centre, Kiosk 12, Highcross Shopping Centre, LE1 4AN, Leicester, United Kingdom
- 01162 530078
4.3
Excellent
14 reviews
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Mark was so helpful!
Mark was so helpful and explained everything very well. We weren’t going to buy the package that day, but Mark was so knowledgable and found us a great deal, so we couldn’t resist!
June 28, 2026
Unprompted review
Excellent service Anthony .
May 28, 2026
Unprompted review
Clara really helped us
Clara really helped us. Signing the credit agreement was a hassle but it was finally resolved. Now I can look forward to my new phone. Thank you again.
April 16, 2026
Unprompted review
Really helpful team at the Leiceater…
Really helpful team at the Leiceater Highcross stand. Thanks to saniya for helping us out with our package.
February 18, 2026
Unprompted review
Ellis helped us to get an amazing deal…
Ellis helped us to get an amazing deal on sky.
April 8, 2026
Unprompted review
Mr.Ellis done a great job for me im…
Mr.Ellis done a great job for me im extremely satisfied wiht her suggestions. He given good suggestion to pass the credit check. Im really thanks to him and sky for overall service
April 2, 2026
Unprompted review
Amazing experience with Mark!
April 2, 2026
Unprompted review
Anthony was very kind and excellent and…
Anthony was very kind and excellent and professional I'm very happy with my products and experience
March 31, 2026
Unprompted review
Fantastic Sky Team
Unusually I had had a difficult time trying to sort out a problem over the phone. I resorted to coming into the Highcross Shopping Centre in Leicester. Thank goodness for the Sky team based there.
I can’t thank Ian and all the staff enough for their help & time in getting everything sorted.
Their help has proved invaluable.
Thank goodness for their help.
March 30, 2026
Unprompted review
Mark made the experience very quick and…
Mark made the experience very quick and easy . Done in 10 minutes
March 29, 2026
Unprompted review
It was nice interacting with the team
It was nice interacting with the team, especially Clara who helped me to resolve the problem I faced with my account... Thanks for the service... It was great 😃
March 16, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The staff are unfriendly they don't…
The staff are unfriendly they don't about a customer. I strongly recommend a change in staff behaviour.
March 16, 2026
Unprompted review
Reply from Sky - Highcross Shopping Centre, Leicester
Hi Kachavarapusaketh,
Thank you for sharing your feedback. I’m sorry to read about your experience - this isn’t the level of service we aim to provide. Our customers should always feel welcomed and valued, so it’s disappointing to learn we fell short.
If you need more support, we're here to help out. You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks,
Lauren
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