Kirsty was extremely helpful, knowledgeable and sorted out a few problems we had when trying to take out a new phone contract. Kirsty gave us a very stress free experience!
Location
Switch locationHill Street Shopping Centre, Hill Street, TS1 1SU Middlesbrough, Cleveland, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was a bit unsure about prices and packages spoke to Mike who talked me through everything and explained it in detail extremely happy with my experience today
Anthony was very helpful in my journey of my new mobile he is very friendly and helped me to have best experience with sky
Mike was really helpful, explained things in a manner I could understand. Very easy to transition to Sky.
Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Hill Street Shopping Centre, Hill Street, TS1 1SU, Middlesbrough, Cleveland, United Kingdom
- 01642 231698
4.8
Excellent
61 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The team in the hill st were very…
The team in the hill st were very helpful and explained my glass cupgrafe clearly
March 26, 2026
Unprompted review
Anthony was very helpful and explained…
Anthony was very helpful and explained clearly
March 24, 2026
Unprompted review
Kirsty was fantastic
Kirsty was fantastic, explained everything perfectly
March 23, 2026
Unprompted review
Guys at the stall are very helpful…
Guys at the stall are very helpful friendly
March 21, 2026
Unprompted review
Mike was very professional and very…
Mike was very professional and very easy to get along with, answering all the questions we asked.
March 21, 2026
Unprompted review
Great service from anth
March 21, 2026
Unprompted review
Great staff
Cant fault the team. Always do their best to help with any problems i have
March 20, 2026
Unprompted review
Helpful staff
Spoke to Mike about my package increasing. He took the time to explain the upcoming price increase to me. Very helpful.
March 20, 2026
Unprompted review
Mike helped me sort a new phone out
Mike helped me sort a new phone out. Happy with the phone and service.
March 20, 2026
Unprompted review
Great staff and very helpful
March 20, 2026
Unprompted review
Had a concern i was being scammed
Had a concern i was being scammed. The team reassured me everything was OK. Great service
March 19, 2026
Unprompted review
I recently got broadband in the hill…
I recently got broadband in the hill street. The team made it an easy process and are always on hand to help with any questions I have
March 19, 2026
Unprompted review
Big thank you to team hill st..recently…
Big thank you to team hill st..recently purchased sky stream and then a glass..the guys are so helpful and took time to go above and beyond with all my questions thanks
March 19, 2026
Unprompted review
Came with a problem and it was…
Came with a problem and it was explained to me very well and sorted Immediately
March 18, 2026
Unprompted review
Really happy with the service with Mike
Really happy with the service with Mike
March 18, 2026
Unprompted review
happy with the service received.
Mike helped fix a billing issue. thank you
March 18, 2026
Unprompted review
Great team
The team were really helpful explaining next steps for Mt package now set flass is paid off. The team always help.
March 17, 2026
Unprompted review
Great service from the team
Great service from the team. Put me at ease when discussing my options on my account. Thanks for the no pressure approach.
March 17, 2026
Unprompted review
Mike was helpful
Thanks Mike for helping with my billing query, you've saved me a call into the call centre.
March 17, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.