Joe was most helpful with three major new account set up issues and patient too. Excellent customer service thank you.
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Very friendly helpful staff. This time we bought a tv. Always if they can't answer our questions they will find out for us. This is how Customer Service should be.
Joe was very knowledgeable on the SKY products and explained all available options to us. We are looking forward to receiving our new phones.
I had Sandie helping me get an upgrade on my old phone. She was very lovely made the whole journey enjoyable and easy from start to finish. Feel she gave me good options for what I wanted and helped w... See more
Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Overgate Shopping Centre, Compound Building, DD1 1UH, Dundee, United Kingdom
- 01382 220219
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Sandie provided excellent advice and…
Sandie provided excellent advice and service. Her approach was friendly and helpful and we were are happy with the package she recommended.
Everything explained very clearly
Everything explained very clearly
Sandie certainly knew her stuff
Joe was most helpful with three major…
Joe was most helpful with three major new account set up issues and patient too. Excellent customer service thank you.
I visited the Dundee store today to…
I visited the Dundee store today to enquire about sky glass. I spoke with Joe who was extremely professional and knowledgeable. I have upgraded to sky glass and I was extremely impressed by Joe.
Very friendly helpful staff
Very friendly helpful staff. This time we bought a tv. Always if they can't answer our questions they will find out for us. This is how Customer Service should be.
Sandie was very helpful
Sandie was very helpful, And got everything sorted quickly
Great help from Sandie
Sandie was fantastic and helped my gran through the entire process and made sure she got the best deal for her. Kept it light and fun, easy to process - all while making sure she hit every piece of important info. Made the journey much less daunting for my gran, who is reaching 86 and struggles with these processes
Joe was absolutely amazing great help…
Joe was absolutely amazing great help and manage to sort me out with a great deal thank you very much
The best and kind treatment from Sandie…
The best and kind treatment from Sandie she’s really helped me a lot
The service was brilliant very helpful…
The service was brilliant very helpful and friendly
Joe’s service was excellent
Joe’s service was excellent, friendly and he sorted our order quickly.
Joe was very knowledgeable on the SKY…
Joe was very knowledgeable on the SKY products and explained all available options to us. We are looking forward to receiving our new phones.
Joe was super helpful and talked me…
Joe was super helpful and talked me through the process.
Joe was very helpful and friendly…He…
Joe was very helpful and friendly…He gave me all the necessary informations that I needed and helped me to get the broadband and Tv rolling.
Joe was a STAR
Joe was really helpful. He worked hard trying to sort out an error on the phone contract we were going for.
I had Sandie helping me get an upgrade…
I had Sandie helping me get an upgrade on my old phone. She was very lovely made the whole journey enjoyable and easy from start to finish. Feel she gave me good options for what I wanted and helped with the choice and got exactly what I wanted to leave with.
Great help from Joe to get my new Ipad!
Really helpful and worked everything…
Really helpful and worked everything out explaining it all step by step which was brilliant for me.
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