Sky arranged for Openreach to complete our broadband installation but Openreach failed to keep the appointment. We were only able to complain online via a BOT and are unable to speak to a real person... See more
Company replied
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See what reviewers are saying
Surinder was amazing in helping me sort out a package with sky! Even though customer services called up and messed up my whole package she was so helpful towards me and still sorted it out for me I’m... See more
Went into the sky store witha issue I've been having for a long time with my sky. over the phone couldn't sort it but I met surinder and she was very helpful and patient she managed to sort it out for... See more
Sky are an absolute disgrace! I’m trying to confirm with a HUMAN that I should not be getting charged as I have not used the service for years, but in order to talk to anyone, the require me to updat... See more
Company replied
Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Montfichet Road, E20 1EJ, London, England, United Kingdom
- 020 8555 4291
4.9
Excellent
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Thank you sri anna for your kind…
Thank you sri anna for your kind support… your good person.
February 20, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have visited Sky today in Westfield
I have visited Sky today in Westfield
As a customer experience is excellent
Sri is good at his work he is very nice person and kind
February 20, 2026
Unprompted review
Reply from Sky - Store Westfield Stratford, London
Hello, thank you for sharing your feedback. It’s lovely to hear that your visit to our Westfield store was such a positive experience. We’re really pleased that Sri made you feel welcome and supported — kindness and great service make all the difference, and it’s wonderful to know he delivered that for you.
We appreciate you taking the time to highlight this.
If you did need to reach out to us at all, we're here to support.
You can get in touch with us by using these links:
· 📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
· 📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us
Thanks, Tony
I had a lovely experience with you…
I had a lovely experience with you’r staff (Vishwa). She is great.😊
February 18, 2026
Unprompted review
Jc was very helpful and informative
Jc was very helpful and informative, he helped us through all the process very patiently and smiling
February 18, 2026
Unprompted review
Excellent I am very very pleased with the Service 
Excellent service I am very pleased 
February 15, 2026
Unprompted review
Customer advisor Syed was so helpful…
Customer advisor Syed was so helpful and I liked his service. Everything was very smooth and easy. Thank you Syed you did a great job.
February 16, 2026
Unprompted review
here the staff are so ploite and nice…
here the staff are so ploite and nice adbul is so kind
February 16, 2026
Unprompted review
Abul is fantastic
Abul is fantastic. I was not going to buy today but this man convinced me
February 16, 2026
Unprompted review
Syed was very helpful and well mannered man
Phone contract and offersare good
February 16, 2026
Unprompted review
Syed
Syed. He was very helpful and understanding for me .I really appreciate
February 16, 2026
Unprompted review
Great service by vishwa
February 15, 2026
Unprompted review
Vishwa is amazing
Vishwa is a brilliant sales advisor 10/10 recommended
February 13, 2026
Unprompted review
My experience there was so…
My experience there was so good.Especially the sales advisor Sri helped alot.Thank You
February 13, 2026
Unprompted review
Thanks for the tv and it’s good service…
Thanks for the tv and it’s good service Sri
January 25, 2026
Unprompted review
Very helpful chandi made sure my Orders…
Very helpful chandi made sure my Orders are processed well and was ready for collection
February 11, 2026
Unprompted review
Surinder She explained everything in…
Surinder She explained everything in cool mood and I got good experience with the device information
February 10, 2026
Unprompted review
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