Sky - Telford Shopping Centre, Telford Reviews 

30
TrustScore 4.5 out of 5

4.6

Telford Shopping Centre, Town Centre, TF3 4BX Telford, Shropshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Michael saved us a lot of money from app applications and gave me a good deal for my birthday for a new sky glass TV and everything was done very well. Very polite and professional

Rated 2 out of 5 stars

Reps at sky especially Liam, were very helpful in getting me the best deal possible even beating my current provider by some distance really happy with the deal but dealing with sky direct is the issu... See more

Company replied

Rated 5 out of 5 stars

Michael was brilliant, very helpful, friendly approachable. Told us everything we needed to know with switching and made the process absolutely seamless!

Rated 4 out of 5 stars

Tom was very helpful in saving us money and making some recommendations about in app benefits we weren’t using- much easier and less frustrating than phoning in …I’d recommend any sky customers pop in... See more


Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.


Contact info

  • Telford Shopping Centre, Town Centre, TF3 4BX, Telford, Shropshire, United Kingdom

  • 01952 291552

4.6

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(30)

10,129 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Michael was brilliant

Michael was brilliant, very helpful, friendly approachable. Told us everything we needed to know with switching and made the process absolutely seamless!

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Glad we stop to talk

The sale rep was very helpful understanding and we was able to save £780 over the next 18 Months Compared with the other broadband provider. Thank you for your time

July 22, 2026
Unprompted review
Rated 2 out of 5 stars

Sales good customer service awful

Reps at sky especially Liam, were very helpful in getting me the best deal possible even beating my current provider by some distance really happy with the deal but dealing with sky direct is the issue wrong quantity of equipment turned up not willing to rectify the mistake had to unfortunately cancel after 48 hours sky help desk not interested.

July 12, 2026
Unprompted review
Sky - Telford Shopping Centre, Telford logo

Reply from Sky - Telford Shopping Centre, Telford

Hi John,

Thank you for your review. I'm delighted to hear Liam was able to help you find a great deal and provide a positive sales experience.

I'm sorry to learn things didn't go as expected with the equipment delivery and that this impacted your order. I understand how disappointing that must have been, especially after finding a package you were happy with. Your feedback about the support you received has been noted, as this isn't the experience we aim to provide.

We appreciate you taking the time to share your experience and wish you all the best moving forward.

Thanks, Nicole

Rated 5 out of 5 stars

Raj was great

Raj was great, he go me an upgrade on tv and phone, extremely helpful, polite and all round an amazing person!
Thanks again Raj!

July 2, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look