Craig approached me about the problem with my SIM card and then gave me some Information on a new phone. I then decided to upgrade to a new one which Craig explained fully and navigated me through th... See more
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I spoke to Craig, who approached me, he offered me a seat. He ran through the offers and set up an account. He was helpful with questions and a lovely gentleman.
Craig approached me Was helpful and successful in obtaining glass credit also attempted improve my broadband without success Was friendly and informative talked me through the system I had worrie... See more
Craig stopped me while I was walking through the mall. He offered the cell phone package and I purchased the iPhone 17 pro max. He also demonstrated the televisions. Customer service was great. He was... See more
Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Sky Pod, U800450, The Mall, LU1 2LJ, Luton, United Kingdom
- 01582 431814
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Craig was very helpful highly…
Craig was very helpful highly recommended service I am very happy
Craig is helpful and recommended service
Craig was really helpful
Craig was really helpful, explained things thoroughly, transferring over to Sky now
Good service
I spoke to Craig, who approached me, he offered me a seat. He ran through the offers and set up an account. He was helpful with questions and a lovely gentleman.
Craig is a good and helpful advisor
Craig is a good and helpful advisor. Good suggestion and helping a lot to the people. Coolest person 😎
Great
Craig what so helpful for us . It was wonderful meeting him and a part of SKY
Craig approached me i dont normally…
Craig approached me i dont normally stop. He helped me a lot better speed and 5 off package very helpful
Craig has helped me very well and he…
Craig has helped me very well and he was so informative and smart in applying me a new iphone
Spoke with Craig today in regards to my…
Spoke with Craig today in regards to my broadband , his customer service was excellent !! He made everything clear and quick ..
Craig was very friendly very helpful i…
Craig was very friendly very helpful i understood everything.
Craig has been a great customer service…
Craig has been a great customer service , explained everything very clearly and helped us out
Craig very helpful and good customer…
Craig very helpful and good customer service 10/10 very nice employee
Craig approached me about the problem…
Craig approached me about the problem with my SIM card and then gave me some Information on a new phone. I then decided to upgrade to a new one which Craig explained fully and navigated me through the process very well. He also gave me contact information how to reduce the price of my Sky Q and a replacement SIM card. Very helpful indeed - well done Craig!
Craig stopped me while I was walking…
Craig stopped me while I was walking through the mall. He offered the cell phone package and I purchased the iPhone 17 pro max. He also demonstrated the televisions. Customer service was great. He was well informed and pleasant.
Craig approached me
Craig approached me
Was helpful and successful in obtaining glass credit also attempted improve my broadband without success
Was friendly and informative talked me through the system
I had worries about credit but he reassured me and his reassurance was founded
Craig was very helpful and took his…
Craig was very helpful and took his time explaining everything
The way of communicating and and…
The way of communicating and and explaining is really great.They explain me each and everything in very good way and i really love the service.
I met with Craig and he is really a nice person and handled me with very good way. He helped me and explained each everything in very good manner. I really loved his behaviour and way of talk and explaination..iam really happy with his services. Thank you craig for ur excellent service.
Craig was extremely helpful highly…
Craig was extremely helpful highly recommended
Craig was really excellent setting up…
Craig was really excellent setting up my new contract. So much better than doing it over the phone!!
Craig is very good and helpful person…
Craig is very good and helpful person as well as he is very polite I recommend him to everyone.
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