Sky - The Potteries, Stoke-on-Trent Reviews 

20
TrustScore 4.5 out of 5

4.6

Intu Potteries, Quadrant Road, ST1 1PS Stoke-on-Trent, Staffordshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Visited the sky store to enquire about their services we were greeted by Muniba who was very friendly and professional .We were told in depth about the offers and what we could get with sky with no... See more

Rated 5 out of 5 stars

I had a lovely customers service delivered today by Lee and Chris in Hanley, they have explained everything so good and helped me understand my needs and get the best services that suits me. I am happ... See more

Rated 5 out of 5 stars

Raj was very helpful with sorting my new phone out with the PAC code from my previous provider, quick and simple process with no delays. Genuine and lovely customer service throughout

Rated 5 out of 5 stars

The service was great as we were looking for a broadband deal and were explained everything in detail, as well as what we had to do by Muniba. We are very happy about the service.


Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.


Contact info

  • Intu Potteries, Quadrant Road, ST1 1PS, Stoke-on-Trent, Staffordshire, United Kingdom

  • 01782 206343

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

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4.6

All reviews

(20)

10,695 reviews in the last 12 months

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Rated 5 out of 5 stars

Muniba

Muniba, today we have found her so helpful, pleasant knowledgeable and understanding of the older generation.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

I had a lovely customers service…

I had a lovely customers service delivered today by Lee and Chris in Hanley, they have explained everything so good and helped me understand my needs and get the best services that suits me. I am happy to be Sky customer!

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Sky store hanley

Visited the sky store to enquire about their services we were greeted by Muniba who was very friendly and professional .We were told in depth about the offers and what we could get with sky with no hard sell.
Muniba explained very clearly what the package came with & wrote it all down so we could compare & think about our options. We are now with Sky as it was a better price than other providers and came with more perks!!
Thanks Muniba for a great deal!!
⭐️⭐️⭐️⭐️⭐️

August 18, 2026
Unprompted review
Rated 5 out of 5 stars

Muniba was of great service

Muniba was of great service. She explained my questions and she was very clear. She also gave very good advice on the phones l wanted. Great customer service

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Service

Raj was very helpful with sorting my new phone out with the PAC code from my previous provider, quick and simple process with no delays. Genuine and lovely customer service throughout

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Had a fantastic experience with Munibah

Had a fantastic experience with Munibah. Showed me everything included on the channels using the TV to show me visually. Got me the best deal and never forced me into something I didn’t want, she tailor made the package around me which was a breath of fresh air!

A real asset to Sky, and I’d really recommend her for promotion as this is what great sales and services looks like.

I will now be getting more for my money, rather than being robbed by Virgin.

Chris was a top bloke too, and I would have been comfortable with any of them serving me today, great sense of humour and really engaging.

Thank you again Munibah!

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Muniba was amazing

Muniba was amazing, talked through all the options available and was very thorough. Would definitely recommend to my friends and family.

July 30, 2026
Unprompted review

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