I always come to Omar for all my solutions with Sky, thank you Omar again for solving it with calmness and making no the whole process fun as always.
Location
Switch locationSky Shop, Unit no SU705,, Bullring Shopping Centre, B5 4BU Birmingham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Blessed. I came into Sky to get a phone contract but wasn’t able to get one at the time. Blessed was really supportive and took her time to explain everything clearly, including what I need to do next... See more
I have spoken to Umar today in the Bullring shop. He has done a great job in sorting mobile contract for me. He has given a great customer experience and gave me the right package that suits my needs... See more
Bal was exceptional at helping us decide which broadband deal to go with. His patience was exemplary and we were very happy with our decision. Thank you Bal
Company details
Written by the company
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Sky Shop, Unit no SU705,, Bullring Shopping Centre, B5 4BU, Birmingham, United Kingdom
- 01216 992270
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I always come to Omar for all my…
I always come to Omar for all my solutions with Sky, thank you Omar again for solving it with calmness and making no the whole process fun as always.
After an incredibly difficult dealing…
After an incredibly difficult dealing with customer services which resulted in me wanted to leave Sky, I came into the store and spoke to Omar who recognised me straightaway from our previous conversation, due to feeling slightly stressed Omar managed to take control and stay calm whilst resolving the situation leaving me happier and much more relaxed than when I came in.
Sky customer services excellent
Maria was excellent she was very patient talking me through our sky malfunction
Very helpful to Bal great communication…
Very helpful to Bal great communication he easy going well recommended
I have spoken to Umar today in the…
I have spoken to Umar today in the Bullring shop. He has done a great job in sorting mobile contract for me. He has given a great customer experience and gave me the right package that suits my needs.
I am really happy with experience, I had at sky shop in the Bullring. Thanks
Keira was great and gave amazing…
Keira was great and gave amazing service, thank you
This man stopped outside Lego and swept…
This man stopped outside Lego and swept us off our feet and sold us sky Bal was brilliant would highly recommend x
Amazing service Mr.Bal really helpful…
Amazing service Mr.Bal really helpful and informative !
Blessed
Blessed. I came into Sky to get a phone contract but wasn’t able to get one at the time. Blessed was really supportive and took her time to explain everything clearly, including what I need to do next. She was patient, helpful, and made the whole experience much easier. Really appreciate her help!
Blessed sorted my mobile out
Blessed sorted my mobile out, she was amazing, competent and very helpful.
Great discussion and support with Bal
Great discussion with Bal, very friendly and helpful.
Great experience bal was really helpful
Great experience bal was really helpful
I took out a service after being…
I took out a service after being recommended by Bal, excellent customer service and great package deal.
Keira really helped me a lot and had a…
Keira really helped me a lot and had a great experience at sky
Joined sky today was served by Bal gave…
Joined sky today was served by Bal gave us a great deal that we couldnt say no to. Make sure you ask for Bal when you pop in store
Bal was exceptional at helping us…
Bal was exceptional at helping us decide which broadband deal to go with. His patience was exemplary and we were very happy with our decision. Thank you Bal
Bal was brilliant he was really helpful…
Bal was brilliant he was really helpful and kind when I was talking to him. Great service!
Keira was very helpful and sorted us a…
Keira was very helpful and sorted us a sim
Excellent experience with sky
Excellent experience with sky. Bal is Absoulate rockstar!!!
Bal was helpful and polite and got…
Bal was helpful and polite and got things sorted
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







