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Sky - Trafford Centre, Manchester Reviews 

72
•
TrustScore 5 out of 5

4.8

Telecommunications Service Provider
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Intu Trafford Centre, Regent Circle, M17 8AA Manchester, GB

•
01617 497426

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See what reviewers are saying

Rated 5 out of 5 stars

Sarah was excellent, very informative and assisted us with changing our subscription and package and we are now much happier with everything. Sarah was easy to talk to, answered question and wasn't pu... See more

Rated 1 out of 5 stars

Zee stopped at the Trafford when I said I was not interested he was very perstent and was not taking no very well I signed up to the £24 deal with the puk and it got delivered the day after with an em... See more

Company replied

Rated 5 out of 5 stars

We are existing customers with Sky for 20 years and Sarah was the most helpful Sky customer service person we have encountered. She reviewed our whole account and was able to save us money off our mon... See more

Rated 5 out of 5 stars

Sarah gave excellent service and was very helpful and pleasant. We wanted to make enquiries and she answered all our questions and queries, amazing service

Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Contact info

  • Intu Trafford Centre, Regent Circle, M17 8AA, Manchester, United Kingdom

  • 01617 497426

4.8

Excellent

TrustScore 5 out of 5

72 reviews

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4.8

All reviews

(72)

10,293 reviews in the last 12 months

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Rated 1 out of 5 stars

Zee stopped me and would not take no for an answer

Zee stopped at the Trafford when I said I was not interested he was very perstent and was not taking no very well I signed up to the £24 deal with the puk and it got delivered the day after with an email saying had been cancled he also had my phone to show me how to set up Sky go and left himself good review on here and I found out about it with a email from trust pilot also my friend recored everything even Zee giving me his mobile number to call him if I needed anything else will be putting the video up On social media soon

June 26, 2026
Unprompted review
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Reply from Sky - Trafford Centre, Manchester

Hi Andrew,

Thank you for taking the time to share your experience. I'm really sorry to hear about the concerns you’ve raised. This isn’t the level of service we expect from anyone representing Sky.

We take feedback like this seriously, particularly around sales conduct and account handling. I’d like to look into what’s happened here, including the cancellation and the Trustpilot review activity, so I can understand this fully.

Please get in touch with us directly so I can investigate further and support you with this.

You can get in touch with us by using these links:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click

📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts. We’re here whenever you need us.

Thanks, Nicole

Rated 5 out of 5 stars

Excellent service

We are existing customers with Sky for 20 years and Sarah was the most helpful Sky customer service person we have encountered. She reviewed our whole account and was able to save us money off our monthly payment. Definitely worth the 5 minutes to stop and talk.

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with Haroon

Great experience with Haroon. Demonstrated Sky Glass and answered any questions we had.
Checked our current contract and ensured we were happy before signing the agreement. Can’t wait to experience Sky Glass.

June 8, 2026
Unprompted review

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