Sky - Unit LM10, Ground Floor, Thurrock Reviews 

20
TrustScore 4.5 out of 5

4.6

Sky Pod, Lakeside Shopping Centre, West Thurrock Way, RM20 2ZP Lakeside, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had an amazing expiriance ar the Lekside SKY pod today.The lovely lady who helped me Shannon was incredibly friendly,welcoming and profesional.She answered all my questions without any pressure and h... See more

Rated 5 out of 5 stars

Ashley is soo helpful !! I keep returning to him for all my technological requests, he has helped me save money, stress free. His very competent, friendly and polite. Thank you Ashley 😊

Rated 5 out of 5 stars

We had two great chats with Ash at the stall. First one was a few weeks ago, he presented us everything sky has to offer. Showed us on the box, really polite, friendly and didnt pressure us into... See more

Rated 4 out of 5 stars

Good customer service, understood my requests and didn’t try to push on things I clearly didn’t want included in my package. Overall happy with the experience however, customer service rep did appear... See more


Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.


Contact info

  • Sky Pod, Lakeside Shopping Centre, West Thurrock Way, RM20 2ZP, Lakeside, United Kingdom

  • 01708 696497

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(20)

9,891 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had an amazing expiriance ar the…

Had an amazing expiriance ar the Lekside SKY pod today.The lovely lady who helped me Shannon was incredibly friendly,welcoming and profesional.She answered all my questions without any pressure and helped me find the perfect deal. Absolute asset to the team, thank you so much.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

We had two great chats with Ash at the…

We had two great chats with Ash at the stall. First one was a few weeks ago, he presented us everything sky has to offer. Showed us on the box, really polite, friendly and didnt pressure us into anything! Helped us a lot understanding what was at offer.

We got out of our terrible deal (will not name other company).

Come back few weeks later, he remembered us. We sat down with him, had a great chat again, showed me and my partner everything the package has to offer, how the sky box works and every feature.

Cant thank him enough and his such a great assest to sky

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Ashley is soo helpful !

Ashley is soo helpful !! I keep returning to him for all my technological requests, he has helped me save money, stress free. His very competent, friendly and polite. Thank you Ashley 😊

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing salesmanship

Alessia managed to steal a customer from Vodafone today, she gave me a great deal (better than what I was looking for at Vodafone), and the experience was fast and efficient. Great salesmanship!

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 service

We walked over and was greeted by Ashley, he was wonderful. He sat us down answered all of our questions, was very knowledgeable and helped us get an amazing service for an amazing price. Top services, helped arrange delivery, set up date and cancellation of our contract with another provider. Would highly recommend speaking with Ashley and stopping by.

April 4, 2026
Unprompted review
Rated 4 out of 5 stars

Positive customer service

Good customer service, understood my requests and didn’t try to push on things I clearly didn’t want included in my package. Overall happy with the experience however, customer service rep did appear to ignore my partner who was involved in the decision so feel like she should have been included in the process a bit better.

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Sky Kiosk Experience

I recently moved into the area, and I spoke with Ashley who helped me set up my WiFi.

Ashley provided all available options and was able to explain what wifi bands were required for our household use.

We managed to get everything done with no hassle. Also included the Sky TV package and will be back to also setup a new phone contract.

Very happy with the service provided by Ashley. I appreciate how he wss able to streamline the process of getting our wifi setup.

March 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look