Skylite cleaning  Reviews 129

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Skylite came to clean my late fathers house, well the bathroom & kitchen as we need to put the house on the market & these rooms were minging, with about 20 years of built up grease & grime. They’ve d... See more

Rated 5 out of 5 stars

A great job and very hard working. These girls deserve a pay rise. Employed skylite to clean neighbouring houses of mine in preparation to let. I must admit, I hadn't used them before and the two pro... See more

Rated 5 out of 5 stars

Just had Skylite Cleaning Limited sort out my place with an end of tenancy clean, freshened up the carpets and sofa, and gave the patio a proper jet wash — blown away by the results! The team was bang... See more

Company replied

Rated 5 out of 5 stars

Excellent job done. They turned up on time and stayed till the job was complete - no corners cut. The two ladies were pleasant people and had effective equipment and materials. Their English wasn't t... See more

Company replied

Company details

  1. Cleaning Service

Information provided by various external sources

All our services are hinged on one basic principle, which is the fact that your ultimate satisfaction is our number one goal. From the moment you contact us with any queries, to the moment we come over and clean up your premises, to the time we leave and await your feedback, Skylite cleaning is always striving to give the best customer experience & quality of work it can . Our teams are available 24/7 and you're welcome to get in touch.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

129 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great first clean

Great first clean. Completely satisfied. Friendly and approachable and got the job done in a reasonable time frame and to a high standard.

January 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great job

Great job. I have used this company several times and have never been disappointed. Work is always completed to a high standard

October 11, 2020
Unprompted review
Rated 5 out of 5 stars

My husband and I were recommended…

My husband and I were recommended skyline. We haven’t looked back. Skylite have and continue to do a first rate job and are an excellent and highly professional cleaning company. They cleaned over eight of our properties and are dependable and always spruce our properties up Ready for new tenants. Very satisfied customer

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

Use skylite for my end of tenancy…

Use skylite for my end of tenancy cleaning and have done for several months now. Had trouble finding a reliable cleaning service and am pleased to report I found it in skylite. Very pleasant and very reliable

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. Would highly recommend skylite. A good cleaning company is essential during these COVID times and skylite delivered. Always punctual, always courteous and professional.

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic cleaning company

Absolutely fantastic cleaning company. I would highly recommend them. They are always there on time every week and are honestly the best cleaners I have ever had. 100% try them as you won’t have anyone else. Thank you.................

September 29, 2020
Unprompted review
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Reply from Skylite cleaning

Thanks for the kind review. We are pleased your happy with the service.

Rated 5 out of 5 stars

First class cleaning company!!

First class cleaning company!!!

I have used for both end of tenancy and deep antiviral cleaning. Both times they have been great!! 10/10

September 28, 2020
Unprompted review
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Reply from Skylite cleaning

Glad we have impressed you both times. Thanks for the kind reviews

Rated 5 out of 5 stars

Highly recommend this company

Just wanted to share my experience with Skylite Cleaning. My tenants totally trashed my property they were there for two years and it looks like they’ve never clean the place at all. When I finally got the property back I was shocked and sad at how bad it was. My friend told me that they do used a company called Skylite Cleaning to do their end of tenancy clean and maybe they could help. I called skylight they were extremely helpful and assured me that they could do the job. I told him that was in a really bad condition they told me that they were used to it and could do it needless to say the end results were amazing. I just couldn’t believe how well they had cleaned my property. I thought I was going to have to refurbish the whole place but they managed to bring it to a good standard. Thank you so much skylite cleaning I would give you 10 stars if I could. I’ve also put the pictures to show how good the job was!!! AMAZING COMPANY!!!

September 28, 2020
Unprompted review
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Reply from Skylite cleaning

We are glad to help bella, and hope you choose us again for the next end of tenancy cleaning.

Rated 1 out of 5 stars

End of tenancy clean was not up to…

End of tenancy clean was not up to standard. Not only were cleaners late but they did not clean sufficiently meaning we had to pay for another company to come in and clean again and lost our deposit. We also had to replace various items taken from our flat without permission.

September 28, 2020
Unprompted review
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Reply from Skylite cleaning

Dear Zac,

We are sorry you didn't have a good experience using our services!

However this review is somewhat misleading. Yes we arrived late because of a severe crash that caused major road blockages. We did however keep you informed via text the whole time with updates.

The clean was completed to a professional standard like the 1000s of other cleans we have undertaken. however the property was in an extremely poor & bad condition and cleaning alone was not enough to bring to standards. Nothing was removed from the property apart from some old dirty towels and bath matts that had been left behind.

You have also failed to mention we did give you a 20% discount for the lateness and to do a re clean for you.


Kind Regards

Skylite cleaning

Rated 5 out of 5 stars

Skylite cleaning were really brilliant…

Skylite cleaning were really brilliant in what was an unforeseen emergency situation. I required professional cleaners urgently in what was a very stressful saga. The chimney stack on our roof collapsed causing a great deal of dirt, soot and rubble within my flat falling through the fireplace and covering everything. The entire lounge and one of the bedrooms was covered in soot. They came the same day at a very last minute request, where other companies were booked out for weeks for the type of cleaning job I required.
The cleaners did a great job, were thorough and were very quick and efficient. Was a relief to have a clean flat back so quickly. Thoroughly recommend this company.

September 1, 2020
Unprompted review
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Reply from Skylite cleaning

Thanks for the kind review. Glad we could help you in an emergency.

Rated 5 out of 5 stars

My first experience with SkyLite Cleaning-five stars

This was my first time using skylitecleaning. Extraordinary experience. Effective booking, immediate service next day and excellent job on the day, and the flat was very, very dirty. I will undoubtedly use them next time.

August 7, 2020
Unprompted review
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Reply from Skylite cleaning

Glad you are happy with the service! thanks for the kind reviews!

Rated 5 out of 5 stars

Absolutely amazing job this company did…

Absolutely amazing job this company did for me. I can’t actually Believe that an oven that’s over 10 years old can look so good. All dog hairs removed from carpets and sofas. And they actually managed to remove the smell of wet dog from the house also.
Very very pleased with the service and the price! Will most certainly use again.!!

August 7, 2020
Unprompted review
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Reply from Skylite cleaning

Glad you are happy with the service! thanks for the kind reviews!

Rated 1 out of 5 stars

STAY AWAY FROM THEM!

Hello Everyone!!!

Thought I would warn you all about my experience so you can have a better one!!

I can tell you that we've used skylite cleaning before, once or twice, and they have been good BUT this time round i explained we got a full house to clean and it requires a fair bit of work.

I made it VERY clear that I had just had the house painted so obviously it was very dusty and needed a thorough clean! Due to this, I was happy to be charged extra to ensure the best job possible with exceptional service!

HOWEVER!!!!

i was promised 4 cleaners and only 2 turned up.

This is not anywhere near good enough considering I have a 5 bedroom house!

When i say the work was terrible it's an understatement!!!!

We complained straight away that the job is not up to the mark and standards that were promised and demanded that the cleaners will fix up and go over it again.

Of course, THEY DON'T CARE so nothing was done!!!!

We paid extra for a rug cleaning service and they managed to ruin our rugs - not happy!!!!!

We then, as a family, had to spend the whole day cleaning up after them again! Cleaning up after a cleaning company!!!!! Can you imagine???!!!

They were awful and i would never recommend them again.

I messaged the manager the next day that the job was done horribly to the point we have to get another set of cleaners but of course as we had paid upfront he didn't bother replying.

August 7, 2020
Unprompted review
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Reply from Skylite cleaning

Dear Ray,

We are extremely sorry you are not happy with the service provided.

We always aim to do the best job possible and have over 1000 5 star reviews across multiple review sites. However we understand sometimes through a combination of circumstances this is not always possible.

Iam told that when the team arrived the builders where still working and it made it almost impossible to clean!!

Every time an area was cleaned the builders would walk through it and make more mess. The manager Dana has also explained she personally cleaned the main bathroom 3 times but the builders kept walking in and out with dirty boots!

If we would have know the property was still a building site we would have not done the job for you on that day, but since we had already done jobs for you in the past that you was extremely happy with and seemed very eager to have the place cleaned on that day we tried to accommodate!

If you would like to contact me direct iam happy to discuss further with you!

Thanks

Skylite cleaning


Rated 5 out of 5 stars

This is my second time using skylite…

This is my second time using skylite cleaning and again iam extremely impressed with both the service and quality of cleaning. Will most certainly use again! Thanks once again.

August 6, 2020
Unprompted review
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Reply from Skylite cleaning

Glad you are happy with the service! thanks for the kind reviews!

Rated 4 out of 5 stars

Great customer service.

We decided to use Sky Lite Cleaning for our house as the previous end of tenancy cleaning wasn't done properly.
They were super fast to reply, very available, ready to pick up the keys at the agent and drop them back.
They cleaned the house well and were ready to come within 5 minutes to fix tiny details several days after the cleaning was done.
Overall I would recommend.
Thanks Alex,
Aurore

July 16, 2020
Unprompted review
Skylite cleaning  logo

Reply from Skylite cleaning

Glad you are happy with the service! thanks for the kind reviews!

Rated 5 out of 5 stars

Fantastic service

Great service and I will definitely call them again! I needed an end of tenancy cleaning and Alex was very helpful both with the price and time/day availability.
Maria was fantastic, with her colleague they attentively and professionally cleaned the flat and once they finished the place was spotless and looked like new.
Thank you again!

May 11, 2020
Unprompted review
Skylite cleaning  logo

Reply from Skylite cleaning

Glad you are happy with the service! thanks for the kind reviews!

Rated 5 out of 5 stars

Excellent end of tenancy cleaning

For a second year in a row, Alex and his team delivered a world class cleaning service again! They are professional, excellent at attention to detail and reliable. I depend on Skylite for all my end of tenancy cleaning.

September 17, 2019
Unprompted review
Skylite cleaning  logo

Reply from Skylite cleaning

Glad you are happy with the service! thanks for the kind reviews!

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