Jasmine was very helpful; followed up. Cons: payment site is cumbersome, too many add-ons to decline. Not user-friendly. Having to have repeated phone calls vs online payment alone makes for a time-... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Katana was extremely patient and helpful. She stayed on the call for almost three hours to find the exact flight we wanted, booked the tickets, assigned our seats, and made sure we had two bags includ... See more
Company replied
Anthony always works to find the best flight at the best price. He works on adjusting dates to make sure we have enough time to enjoy our vacation. He looks for the highest quality airline and knows t... See more
Company replied
Ima B. was so helpful and understanding regarding our flight plans to Australia. Business class booking was made complicated due to fuel prices and uncertainty of variety of flight options. Working wi... See more
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Company details
Written by the company
SkyLux Travel® has established itself as a reputable travel agency, offering personalized one-on-one service and exclusive insider deals on business class flights. SkyLux Travel's reviews have underscored positive traveler experiences with the company's services, highlighting the effectiveness of its tailored approach to business class travel. The company's commitment to providing extra care and facilitating cost-efficient arrangements is reflected in the privately negotiated rates it has secured from over 70 major carriers, accommodating various routing and airline preferences, including multi-airline combinations. A unique feature of the services offered is the availability of a dedicated Personal Travel Manager, ensuring a focus on understanding individual travel needs. Unlike typical online booking platforms, SkyLux Travel emphasizes direct interaction with live experts who negotiate exclusive offers with airlines. Its team of experienced professionals, each boasting over 15 years in the industry, excels in constructing tailor-made itineraries to destinations worldwide. SkyLux Travel has gained access to privately negotiated fares and contracts facilitated through its longstanding relationships with major airlines. This exclusive access enables the company to provide its clients competitive prices and excellent value. SkyLux Travel is ideal for unbiased, one-on-one planning and booking services, delivering business and first class flight offers tailored to individual preferences. Travelers have consistently singled out this personalized service in their SkyLux Travel reviews.
Brand you can trust, comfort you can afford
Written by the company
- Save up to 50-70% on Business Class Flights
- There is no need to sacrifice travel comfort just to cut travel costs. With SkyLux Travel you get the same business class seat for up to 70% off the market prices.
- The Advantage of Personal Travel Manager
- One of the 500+ hand-picked travel experts will be assigned as your personal travel manager whose priority is to understand your travel needs and find you the exclusive fares. SkyLux Travel provides global support via phone or email 24/7/365 wherever you are.
- Complimentary Concierge Services
- Additionally to business class flight bookings, SkyLux Travel experts will take care of your accommodation and transportation arrangements, if necessary. Enjoy a full range of premium services for a fraction of the price.
- Awarded for Excellence
- SkyLux Travel is the winner of the Luxury Lifestyle Awards 2024 for The Best Luxury Airline Ticket Agency in the USA and the World Travel Awards for North America's Leading Travel Agency 2024. We also hold an A+ rating from the Better Business Bureau (BBB).
Contact info
300 Delaware Avenue, Suite 210, 19801, Wilmington, United States
- 8555079771
- info@skyluxtravel.com
- www.skyluxtravel.com
4.8
Excellent
28K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Ask for Jackson Wright!
We trust Jackson W with our travel planning. He has helped my family optimize our budget and itinerary on several trips at this point. He is reliable, trustworthy, quick to reply to any communication, and extremely transparent about any and all options. He is patient and understanding (especially when it comes to assisting my parents with their questions and concerns). I would recommend him to any of my family and friends.
July 23, 2026
Reply from SkyLux Travel
Thank you for highlighting Jackson’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!
Tabs is very helpful and professional.
July 24, 2026
Reply from SkyLux Travel
Your words mean so much to us! Tabs takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
Yanis was very helpful and promptly…
Yanis was very helpful and promptly replied to my email requests.
July 23, 2026
Reply from SkyLux Travel
We are grateful for your kind words about Yanis! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!
Travel
MR. Alonso Marley is one of the best travel agents in the world. I am a 10 million+ miler. Have been a Key, Flying Colonel (FC) and flown all over the world 40+ years. Chairman/CEO of my company’s are totally appreciate how hard he works for the client and your company. Be glad I don’t try to hire him! Thank you!! BR
July 24, 2026
Reply from SkyLux Travel
Your words mean so much to us! Alonso Marley takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
Fitz took great care and did not drop…
Fitz took great care and did not drop the ball. I was currently trying to book through JAL but having problems he matched their price and got the job done so my wife can leave me alone.
July 24, 2026
Reply from SkyLux Travel
We are so pleased to hear that Fitz provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
Chlorine was an excellent customer service. Very professional and well mannered. I will book my flight again with him.
Chlorine was an excellent costumer seevice
July 23, 2026
Reply from SkyLux Travel
Thank you for your kind words about Chlorine! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!
I’ve dealt with Andrew for several…
I’ve dealt with Andrew for several years. He always is very helpful with finding affordable airfare!
July 23, 2026
Reply from SkyLux Travel
Thank you for your wonderful feedback! Andrew takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!
Nolan is the best.
July 23, 2026
Reply from SkyLux Travel
We are so pleased to hear that Nolan provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
Reply from SkyLux Travel
Thank you for your positive rating! Your trust in Skylux Travel is invaluable to us, and we can’t wait to assist you with your next adventure!
Ranger is great to work with
Ranger is great to work with. He gets back to you in a timely basis and provides great service
July 23, 2026
Reply from SkyLux Travel
Thank you for highlighting Ranger’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!
.If at first you dont succeed try and try again
Ive had a bad experience with your company before. But this trip was so confusing for me I decided to give you another try. I was lucky enough to get Arman . He was very helpful and courteous. The whole experience was very pleasant and The flights were great along with the price. I will certainly use Arman again.
July 21, 2026
Reply from SkyLux Travel
Thank you for sharing your experience with us. We appreciate you giving us another opportunity to assist you, and we're glad to hear your recent trip went smoothly. We're glad Arman was able to provide the helpful, courteous service you were looking for. We will be sure to share your kind words with him. Thank you for choosing us. We look forward to assisting you with your future travels.
I inquired about a flight but decided…
I inquired about a flight but decided not to book, so I stopped responding. Instead of respecting that, the agents continued calling and emailing me nonstop. It got to the point where I had to block their numbers. Then I started receiving messages from different numbers asking, "Why aren't you answering?" and "Have you blocked me?"
Even after I clearly replied that I was not interested, I now have multiple agents contacting me every day by phone and email. This level of persistence feels like harassment. A company should respect a customer's decision instead of refusing to take no for an answer.
I would not recommend using this company based on my experience.
July 23, 2026
Unprompted review
Reply from SkyLux Travel
Dear Tanya,
Thank you for sharing your feedback. We're sorry to hear about your experience and would like to learn more so we can look into the matter properly. We’ve sent you a request for additional information through this platform and would greatly appreciate it if you could take a moment to complete it.
Your input is important to us, and it will help ensure your concerns are reviewed by the appropriate team.
Best Regards
Colder was superb to deal with
Colder was superb to deal with. Very efficient and outstanding service
July 23, 2026
Reply from SkyLux Travel
We are so pleased to hear that Colder provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!
Reply from SkyLux Travel
Thank you for highlighting Corvo’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!
Extremely satisfied with your service
I have been my tickets through Jerry at Skylux travel since last five years. He is very helpful,he answers promptly , finds you best deals. I am very happy and satisfied for his services.Thank you Jerry
July 23, 2026
Reply from SkyLux Travel
Your words mean so much to us! Jerry takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!
Price is OK but airline selection…
Price is OK but airline selection limited as well as availability Booking services good and helpful
July 23, 2026
Reply from SkyLux Travel
Thank you for sharing your feedback! We appreciate your comments. Airline options and availability can vary depending on the route, travel dates, demand, and current airline inventory. We work with many different airline partners and always strive to offer options that meet our customers' needs. We're glad you found our booking services helpful, and we thank you for choosing us for your travel needs.
Nikita has been very helpful, professional & very friendly !
Nikita has been very helpful, professional & friendly to work with over the years, all is good !
July 22, 2026
Reply from SkyLux Travel
We are grateful for your kind words about Nikita! At Skylux Travel, our specialists are passionate about providing the highest level of service, and we are delighted that they made your journey effortless. We can’t wait to assist you again!
fast and efficient
always fast and efficient, Norman is very responsive and answer fast
July 23, 2026
Reply from SkyLux Travel
Thank you for your kind words! Ensuring our customers receive VIP treatment is our passion, and we’re thrilled that we could deliver that for you. We look forward to assisting you with many more elegant journeys!
Very courteous and value added service
Very courteous and value added service. The personalized booking experience reminded me of old time how travel agents seem to look for your needs and best interests and offered you best possible options for travel.
July 22, 2026
Reply from SkyLux Travel
Your kind words mean the world to us! At Skylux Travel, we strive to provide a seamless and luxurious travel experience, and we are delighted to hear that your journey with us was exceptional. We look forward to assisting you with your next first-class adventure!
Mark the agent was amazing
Mark the agent was amazing. Knowledgeable, patient above and beyond and was focused on my unique needs. He deserves recognition from management.
July 22, 2026
Reply from SkyLux Travel
What a pleasure to hear about your positive experience with Mark! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!
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