Skype Reviews 

Still not bad but required many improvements in my opinion

I haven't used Skype too much but all of the experiences that I have had so far using it have been very pleasant and there were never any dropped calls from what I recall. Skype is definitely a great alternative if you do not want to give out your phone number to someone and want to do a video call.

The worst experience of reporting fraud and getting them to act. I have been trying to get hold of a friend for months he's been very ill, then he pops up on skype, so i ask him if he's ok. During the chat i find its an imposter who either bought or stole the phone. I report to skype support chat because they cant be bothered with anyone phoning them oh no that's too much trouble. And what do i get despite me providing evidence of the chat (screenshots) Oh they want me to get my friends ID (OH THE FRIEND THAT I HAVE BEEN TRYING TO GET HOLD OF FOR MONTHS THAT WE HAVE BEEN WORRIED ABOUT). eH hello skype if he's died what do you want me to do, dig him up and ask him for it!. I have provided all screenshots they asked for with clear evidence that someone else is using it and you do nothing. So much for preventing fraud, so much for privacy when the fraudster can see all chats and tel numbers. So much for support, just excuses and non existent help. This is the worst chat support i have ever experienced, all they would say they will let me know in 48 hours. So the fraudster has 48 hours in which to damage the reputation of my friend by doing goodness knows what. Stupid question, not a lot of answers, if i could have given Skype a Zero rating i would.

the international minutes are not too bad, but it says 5 pounds to reactivate the subscription, and then it charged me 6 pounds, impossible to contact customer services

not unusable - every time I go in, it makes me reset my password. it is a total piece of junk.

What other responsible company would grab your money if you don't use your service for a short while?

Skype is charging me and yet I don't use the service. All attempts to cancel the subscription have failed because it redirects me to Microsoft and I have no option to cancel. Microsoft claims it's $0 for it but Skype charges me $30.48. Steer clear of Skype and Microsoft 365.

I discovered i have been paying twice for skype, with different cards. Skype said one payment was fraudulent, but offered no more help, just saying i should contact my bank.

I'm satisfied with the quality of audio calls. I don't use video though.
Skype comes in handy if you have a remote job and need to collaborate with your colleagues. As for other purposes, the features may not be enough. For example, if I was giving private or group classes, I would probably prefer a video conferencing platform instead. But it's up to you, I remember Skype language lessons were extremely popular before the pandemic.
Anyway, what you definitely can't do on Skype is send large files. There's a limit of 300MB.

I turned off auto renewal several months ago, yet they were still deducting funds from my account. There's no plausible explanation, yet they say'someone' must have fraudulently re-connected by account! It's amusing, if not heartbreaking. Perhaps the worst company I've ever dealt with, with absolutely no customer service. It was an AWFUL experience.

What has happened with skype. Have had an account for over 5 years and not used for the last 18 months.It was free to use, now cannot get any connection with my contacts abroad. Has Microsoft changed things? It is very frustrating when friends cannot see and speak becuase of Covid travel problems. Is Microsoft exploiting?? Have tried the helpline but appears to be a Bot that keeps repeating the same diatribe. Any views would be helpful. Thanks

This app is garbage, it doesn't even work properly, half my time on it i see people loading or connecting, my microphone doesnt work half the time, while it works perfectly everywhere else, this is pure waste of time

The app won't show notifications. There are other apps out there that actually work

Strange feature --keep "hiding" customer credit/money in the account away from time to time. I had to charge money in several times as I want to make some phone calls, but late you can't find it anymore. You have to call them to "active" your money. once money is in, you can't get them out or use it for useful things, expect stay there for future phone call. Why I need Skype if your mobile give your lot minutes free calls ? I have to call them to make my balance showing there. Believed lot people suffers this issue --they thought they have no money left in their accounts , but the fact is the correct balance is not showing ... That's very bad!!!

For a long time I had booked several phone numbers and country packages from Skype. The quality of service was acceptable, but not really good. Now that my credit card account had been debited multiple times, I decided to cancel all Skype services immediately. So I haven't been a Skype customer for weeks, I deleted my Skype account and expressed my criticism. But: Although I have canceled all services, attempts are still being made to withdraw money for subscriptions that are supposed to be expiring. The emails that you receive from Skype indicate that you should hurry up with the payment in order to be able to continue using the allegedly (in fact no longer) existing services. If many of my fellow men were to claim that Skype is a criminal and fraud company, I would in fact have no counter-argument. These methods are absolutely dubious and beyond the line of fraud and theft. It is also significant that no one from Skype responds to the reviews shown here. So my insight: stay away from Skype. I will never again cooperate with a Microsoft company, let alone buy something that brings Microsoft profit. Just bad and dishonest.

GERMAN: Über geraume Zeit hatte ich mehrere Telefonnummern und Länderpaket von Skype gebucht. Die Servicequalität war akzeptabel, doch nicht wirklich gut. Nun, da man x-fach von meinem Kreditkartenkonto abgebucht hatte, habe ich mich dazu entschlossen, alle Skype-Services sofort zu stornieren. Seit Wochen bin ich also kein Skype-Kunde mehr, habe auch das Skype-Konto gelöscht und meine Kritik geäußert. Aber: Obgleich ich alle Services storniert habe, versucht man weiterhin, Geld für angeblich auslaufende Abonnements abzubuchen. Die e-Mails, welche man von Skype erhält, weisen darauf hin, dass man sich mit der Zahlung beeilen sollte, um die angeblich (tatsächlich längst nicht mehr) bestehenden Services weiter nutzen zu können. Sollten zahlreiche meiner Mitmenschen behaupten, Skype sei ein Verbrecher- und Betrügerunternehmen, so hätte ich in der Tat kein Gegenargument. Diese Methoden sind absolut unseriös und jenseits der Grenze zu Betrug und Diebstahl. Bezeichnend ist auch, dass niemand von Skype auf die hier gezeigten Kritiken eingeht. Meine Erkenntnis deshalb: Finger weg von Skype. Ich werde niemals mehr mit einem Microsoft-Unternehmen kooperieren, schon garnicht etwas kaufen, was Microsoft Profit bringt. Einfach nur übel, schlecht und unehrlich.

Great messanger, comfortable for communication with colleagues.

Garbage and chaos. Somebody cloned my account. My account was suspended and clone is active. Their answer. I broke their TOS but they can't give me details. Whaaaat? Was a 5 years old account and i don't know to broke their TOS

hello, I have a troule with a subscription of skype, there is an issue, I never asked any subscription can you cancel it,
I wrote you on your page but no answer

I come here to complain about this Time Wasting Crap that Microsoft has manage to ruin people's life with.

This Skype rubbish & forced upgrade to Windows 10 thing should have Microsoft sued.

People should rise up against this Fxxking thief of a company.