Slurp.co.uk Reviews 

6,298
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and quick delivery service, often arriving on time or even earlier than expected. People are also very satisfied with the quality of the products, particularly the wines, and find them to be of good value. Reviewers frequently highlight the excellent service provided, noting helpfulness and overall positive interactions, along with strong, careful packaging. However, some customers also noted difficulties with the website, reporting it was faulty or down, preventing online ordering. A few other people also felt that there were issues with order processing, including missed or wrong items, delayed deliveries, or lack of dispatch communication.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product, with many enjoying the selection of wines, including... See more

Order

Customers consistently note ambiguous experiences with order, with some praising easy ordering and quick... See more

Website

Clients share ambiguous opinions on the website, with some reviewers finding it easy to access, browse, and... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have ordered from Slurp a few times and always been happy with my order. The bottles come well packed so as not to be damaged in transit... I usually order the frexieneit pack but the variety had c... See more

Company replied

Rated 5 out of 5 stars

The web site was faulty - sent email to let them know (they already did) and order it for me by hand - brilliant - arrived on time - have used for the last couple of years would recommend x

Company replied

Rated 5 out of 5 stars

Very capable and calm lady on the phone, where I had to go because I could not order from your website. Delivery one day in advance of when promised, which was fantastic .

Company replied

Rated 5 out of 5 stars

My order was delt with quickly and efficiently the wine arriving the next day well packed Iwill definitely buy from Slurp again

Company replied


Company details

  1. Wine Store

Written by the company

Slurp's reputation is founded on offering excellent wines from around the World - at exceptional value. One of the things that sets us apart is a constantly evolving wine list, where new and exciting wines are to be found with well - regarded favourites. Great prices, next day delivery and amazing Slurp Deals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(6,298)

70 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Really fantastic customer service. They went above and beyond to help me out with a fiddly order.

February 14, 2025
Unprompted review
Slurp.co.uk logo

Reply from Slurp.co.uk

Hi Matt,
Thank you so much for the wonderful review. We are so pleased we could assist you with your order and look forward to again in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Great service

Great service, Great wine 👍🏽

January 22, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Hi Jitan,
Thank you so much for the great review! We look forward to assisting you again soon with your next order.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Limited edition box

Easy to order and delivery very quick. Sent as a present of which they were overjoyed

February 5, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Hi Tina,
Thank you so much for the lovely review. We are so pleased to hear the recipient enjoyed their gift. Thank you for ordering with us.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Always Excellent Service

Great wines and bubbles reasonably priced and excellent service

February 4, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Hi David,
Thank you so much for the Wonderful review! We really appreciate your positive feedback and look forward to assisting you again soon.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Purchased a couple of bottles of wine…

Purchased a couple of bottles of wine to be sent to my son who lives in Epsom. Got the first line of the address right but Pay Pal had changed the last part to my address in Paignton! Phoned SLURP and spoke to a wonderful lady called Hannah who sorted my dilemma with the couriers and immediately phoned me back with the problem solved!! Thank you so much. Great customer service!!!

February 11, 2025
Unprompted review
Slurp.co.uk logo

Reply from Slurp.co.uk

Hi Steve,
Thank you so much for the wonderful review! We hope your son enjoys the order and we look forward to assisting you again in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Great value and service

Great value and service

February 3, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Hi Lynn,
Thank you so much for the great review! We really appreciate the positive feedback. We hope you enjoy your order.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

I have found you so helpful and kind on…

I have found you so helpful and kind on the phone. I love your South African Care for Free wines and wish there were more. Well done and may you prosper.

February 2, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Hannah,
Thank you for leaving us this amazing 5* review. We are delighted with your feedback, and are glad to be able to help you.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website, great selection and prices, fast delivery - everything you need from an online provider.

February 1, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Patandy,
Thank you for leaving us this amazing 5* review. We are delighted with your feedback, and are glad you think we offer everything you need from an online provider.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 1 out of 5 stars

Having recently purchased a case of 12…

Having recently purchased a case of 12 alcohol free bottles of wine I am very confused about the description labelled on the front and back. It states 0.0% on the front yet on the back it says contains no more than 0.05%Abv which forgive me if I am wrong this clearly contains a small trace of alcohol. I have been advised by a senior consultant specialising in this field that this could be damaging my health which is not worth the risk relying on your information. I have had to pour the entire contents of the case down the sink which I found hard to do because of the cost. I would be interested in your feedback and can assure you that I won’t be purchasing any of your products again regards

January 18, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Hi Ursula,
Thank you for your feedback, we have now been in touch with you directly. As explained, ‘Alcohol free’ products are currently defined in England as products with an ABV content not exceeding 0.05%. Low alcohol products are defined as products with an ABV content not exceeding 1.2%. These drinks are designed to replicate the taste and experience of standard-strength alcoholic drinks. Slurp offers a money back guarantee and we have offered to refund the remaining bottles once returned which we hope will be satisfactory for you.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website, after ordering I was kept totally informed of how and when my wine would be delivered

January 31, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Christine,
Thank you for leaving us this amazing 5* review. We are delighted with your feedback, and are glad you found the website easy to use.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 4 out of 5 stars

Very good service and delivery

Easy to do over the internet with a good delivery time

January 31, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Dear Roger,
Thank you for leaving us this lovely review. We are delighted with your feedback, and are glad you found it easy to order.
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Much better than last time!

The time before this deal I was disappointed with the off hand service I had received. I had made up my mind not to buy from you again, but I decided I give you one more try. It worked well thanks.

January 30, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Hi Trevor,
Thank you for taking the time to review our service. It is good to hear that we got things right this time and we are happy to have your custom. We look forward to speaking with you again soon.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Delivered quickly

Delivered quickly, well packaged and with care, I will be ordering again and recommending to friends 👍

January 30, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Hi Ady,
Thank you for the 5 star review, we hope you will enjoy your wines.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery

January 30, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Hi Karen,
Thank you for the five star review! We hope you enjoy your order!
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Excellent Service ⭐️

Great service super fast 2 day well packaged delivery will be ordering again !! Thank you

January 28, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Hi Wendy,
Thank you so much for the wonderful review! We hope you enjoy your order and look forward to assisting you with your next one!
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

A good service

Ordered wine, at a reasonable price. Wine arrived as indicated.

January 27, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Hi Jamie,
Thank you for the lovely review. We hope you enjoy your order and look forward to assisting you with your next one.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Great wines and service

January 27, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Hi Robert,
Thank you so much for the wonderful review! We hope you enjoy your order and we look forward to assisting you with your next one!
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

good wine

good wine , good price, good service

January 27, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Hi Mr Finley,
Thank you so much for the lovely review! We are so pleased to hear such great feedback.
Best wishes,
The Slurp Team

Rated 5 out of 5 stars

Great

Product arrived safely. On time and delicious.

January 27, 2025
Slurp.co.uk logo

Reply from Slurp.co.uk

Hi Annie,
Thank you so much for the lovely review! We are so pleased to hear such great feedback.
Best wishes,
The Slurp Team

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