Smackshamburgers Reviews 18

TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

18 reviews

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Rated 3 out of 5 stars

Food was delicious BUT portions were…

Glasgow Branch. Food was delicious BUT portions were small. I ordered Double Cheese burger 🍔 and the cheese was so melted, miniscule I had to pick the patties apart to check both cheese layers had in fact melted already, nothing like the picture (overflowing cheese). Please up your cheese game.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Very good customer service

Me and my partner came here to eat and we loved the food it was very pleasant place nice and tidy. The service was good 😊 overall we would definitely come again!!

August 17, 2025
Unprompted review
Rated 5 out of 5 stars

The service was amazing

The service was amazing. There were to 2 ways to place an order which meant more orders in little time. I received my order in 10 minutes and it was still hot and fresh. The food itself was also delicious and I enjoyed it very much. I would definitely go again!!

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

Slow innatentive service, bland food

Slow innatentive service, new lad took my order absolutely fine, then manager comes over and asks everything again, multiple times, absolute goldfish memory. Then forgets my hash browns and burns the coffee. Took about 15 minutes, I was the only person in other than someone who arrived after me.
Good luck to the new lad.
Food was bland at best.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

They sell coffee and breakfast

Hello, yesterday I was in Smacks hamburger in Cardiff I liked the location of the restaurant as it is inside the center and the decor of the restaurant is eye-catching and I tried their food and sandwiches and it is delicious and I liked it and I liked the level of hygiene of the staff and they have special sauces in the meals and the staff is cooperative, kind and patient. I hope that everyone will try the restaurant and enjoy its delicious meals!

August 12, 2025
Rated 5 out of 5 stars

RaFi/ smacks staff - excellent service / 5 stars

I recently visited Smacks HamBurger on Orpington High Street and had the pleasure of being served by Rafi. His exceptional service made the entire dining experience truly memorable. From the moment we walked in, Rafi greeted us with a warm smile and ensured we felt welcomed. His professionalism, attention to detail, and genuine passion for providing excellent customer service really stood out.

Rafi went above and beyond to accommodate our requests and was knowledgeable about the menu, offering great recommendations tailored to our preferences. The food was delicious, but Rafi’s friendly and attentive approach elevated the experience even further. It’s rare to find staff who genuinely care about ensuring customers leave happy, and Rafi certainly did that.

If you’re visiting Smacks Burger in Orpington, I highly recommend asking for Rafi. His top-notch service is the perfect complement to the great food. We’ll definitely be back thanks to him!

This highlights both Rafi’s customer service skills and the overall experience at Smacks Orpington High street.

September 6, 2024
Unprompted review
Rated 5 out of 5 stars

I have visited the Southport branch…

I have visited the Southport branch today,the atmosphere in there was very friendly Sam and his team were very helpful with the menu and the food came fast and was very tasty.i would definitely recommend this place.

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

Really good

The chicken burger was the best. The employees were really friendly. Sam gave us peri peri powder on the fries. The staff were very helpful. I would recommend it. The Smacks Southport store.

December 21, 2023
Unprompted review
Rated 1 out of 5 stars

I asked the employee to remove the…

I asked the employee to remove the pickle and pepper from my burger, he didn't take it off, I went to tell him, and he replied that he couldn't do anything, that's why I hadn't asked, treating me badly inside the Orpington restaurant.
He wears glasses, he treated me bad

November 3, 2023
Unprompted review

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