SMA Lofts Scott McCabe Associates Ltd Reviews 4

SMA did a loft conversion for me in mid-2024. I found them to be excellent and thoroughly recommend them. The few minor issues which arose during the build were dealt with fairly and promptly. I hope to use them again for the next project at my house. My thanks to the whole team.

Having waited a few months for SMA Lofts to provide a no obligation quote, the day finally arrived when the surveyor visited my property. I spent an hour and half speaking to the surveyor and showing him the plans etc and he left me with a promise of a quote within 24 hours. 10 months later I still haven't received anything. I found the company representative to be quite arrogant, as they claim they the best in the area blah blah blah, but without even quoting shows how unprofessional they are. I waited months for them to visit and couldn't even have the common courtesy to quote. I know several people in the area that have had work done by them (surprisingly) and they are cheap for a reason. In my mind, they didn't quote because I wanted quality job done. If you want your time wasted and an unfinished job, then go with SMA. Ty are one of the worst companies I've come across. SO ARROGANT, NOT RESPONSIVE AND TOTALLY UNPROFESSIONAL. To SMA don't bother responding now, you made your point.

Excellent company that I would highly recommend.
They were professional from start to finish. We got a great feeling about them right from the outset discussing our needs with the estimator. We had two rooms and an ensuite done two years ago and had no problems whatsoever during the build thanks to Craig the master builder. When work was finished they had to return once to reposition a guttering down pipe but it really was not a problem for them. The standard of work is very high. They made suggestions and offered options and came back with prices for everything we suggested to change such as having a larger skylight. The electricians and plumbers were great and the plasterer did a great job. You get what you pay for.

Super professional company with very high standard of build.
We’ve had 2 lofts built by them & were thrilled with results of both
They do not sub-contract which we found very reassuring

They have been trading (under same registered number which they were keen to point out) for over 20 years so their 10 year warranty actually means something!

We only realised about the warranty being transferrable when we came to move. It came in very useful to be able to reassure potential buyers AND they didn’t charge to change the name on warranty which in our experience is unusual

My wife is at home with our young children & whilst no one relishes having building work carried out on their home, she found all the guys on site to be polite & respectful of our home - which went a long way & main the whole process less stressful

We were initially recommended to them by friends & now we wouldn't hesitate to recommend to anyone else!