Good service, but expensive shipping, in particular for returns. After having paid 8.99 Euros already for shipping a single pair of sunglasses, when wanting to return them, I was asked to pay 16.99 Eu... See more
Company replied
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See what reviewers are saying
My second pair from SmartBuy. From ordering from Hong Kong to my door in 7 days. Pretty impressive! When I buy locally it always takes 2-3 weeks at twice the price. I don’t mind paying a little more t... See more
Moving from being in a store where someone took certain measurements and then helped me out with my choice of frames to doing everything myself virtually... unchartered territory for me. Along comes... See more
Great service, glasses arrived on time (in 9 days from Hong Kong to EU), no additional customs nor taxes. Frame is as advertised, fits on my head perfectly. Lenses are also great, I see clearly thro... See more
Company details
- Glasses Store
- Contact Lenses Supplier
- Eye Care Center
- Fashion Accessories Store
- Optician
- Sunglasses Store
Information provided by various external sources
Depuis 2006, SmartBuyGlasses est un leader du marché de l'optique en ligne. En vous proposant la plus large gamme de lunettes de soleil, de vue et de lentilles de contact de grande marque, SmartBuyGlasses satisfait depuis plus de 10 ans des milliers de clients à travers le monde.
SmartBuyGlasses België / Belgique / Belgium
Written by the company
- 180 Grandes Marques à Prix Incroyables
- SmartBuyGlasses, nous avons la plus large sélection de lunettes en ligne avec plus de 80 000 modèles et 180 marques.
- Retours Sous 100 Jours
- Si vous n’aimez pas vos nouvelles lunettes, n’ayez crainte! Vous pouvez les retourner sous 100 jours à SmartBuyGlasses.
- Garantie de 24 Mois
- Notre garantie exclusive de 24 mois couvre tous les défauts du fabricant sur les lunettes de soleil et de vue et ce, dans tous les scénarios possibles. Pour les lentilles de contact, vous avez une garantie de 3 mois.
- Un Achat, Un Don
- Pour chaque paire de lunettes achetée chez nous, nous donnons une paire de lunettes à quelqu’un dans le besoin.
Contact info
4.6
Excellent
779 reviews
Asks customers to review
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The Magic Happens
Moving from being in a store where someone took certain measurements and then helped me out with my choice of frames to doing everything myself virtually... unchartered territory for me. Along comes SmartBuyGlasses and the magic happens! Selection... HUGE, prices... unequalled! My experience was phenomenal and my glasses scream that as well. Take advantage of the site's virtual tools! I'm a customer for life!!
July 30, 2020
Unprompted review
Happy with purchase
July 30, 2020
Unprompted review
Great glasses
Great glasses. Shipping was quick! Would purchase from SmartBuyGlasses again.
July 29, 2020
Unprompted review
Best Way to Buy Designer Frames
Ordered a pair of frames, they came in within the estimated delivery time without issue. This is my 3rd purchase and I'm sure I'll be ordering again from SmartBuyGlasses.
July 29, 2020
Unprompted review
very good service
very good service. easy and courteous contact with the company
July 29, 2020
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
good but slow
July 29, 2020
Unprompted review
Reply from SmartBuyGlasses
Hello Mike,
Thank you for sharing your feedback. I am sorry to hear about the slow service.
However, please note that, as you rated us with only 3 stars I will contact you to check if there has been an issue with your order.
Thank you for your time to share your purchase experience with us!
Sincerely,
Nicole
Amazing Quality
Amazing Quality. Amazing look. Quick Arrival. Love my Gucci Prescription Glasses!
July 28, 2020
Unprompted review
It was very quick and exactly what I…
It was very quick and exactly what I was looking for
July 28, 2020
Unprompted review
Amazing experience!
Amazing glasses and service. Product shipped fast and I love them! Perfect! Will definitely be ordering again!
July 28, 2020
Unprompted review
Ordered from here repeatedly
I've ordered from SmartBuyGlasses several times now and am very happy with their customer service and products. I just ordered a pair of sunglasses too. The process is easy and I got my glasses fast, I will certainly be ordering here again in the future.
July 28, 2020
Unprompted review
Good quality and delivery timing
July 28, 2020
Unprompted review
Delivery was quick and the product…
Delivery was quick and the product delivered was exactly as ordered. They had a pair of Spy Optics sunglasses that are hard to find.
July 28, 2020
Unprompted review
Great glasses and great service
Great glasses and great service. Couldn't ask for a better team to help me out!
July 28, 2020
Unprompted review
My daughter is really happy with her…
My daughter is really happy with her reading glasses.
July 28, 2020
Unprompted review
Good quality and fast service.
July 28, 2020
Unprompted review
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