Smartdriverclub Insurance Reviews 

532
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY AT ANY COST Cancelled 18 year old sons policy for ‘apparent device not recording’ … had email saying ‘great score’ …. next email cancelled policy … rang to find out they ha... See more

Rated 1 out of 5 stars

Avoid always. Been trying to get hold of them all day with no use, they messaged to say my device isn’t reporting. So I tried to ring. No answer. Now they’ve cancelled my policy. Still won’t answer... See more

Rated 1 out of 5 stars

Where do they get this excellent rating? This insurance is useless, they don't answer phone, not answer email back. They are really getting on my nerve! Yo call for claim or discuss any issue they... See more

Rated 5 out of 5 stars

Being conscious of the ODB port plug in device makes you constantly moderate your driving until it become second nature. The reports sent out are very useful to show your progress. The only gripe... See more

Company replied

Company details

  1. Insurance Agency

Information provided by various external sources

Car Insurance with a difference. With Smartdriverclub Insurance you get services like 24/7 crash assistance, theft tracking and up to 40% renewal discount if you drive well.


Contact info

3.0

Average

TrustScore 3 out of 5

532 reviews

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3.0

All reviews

(532)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

The smart driver works very well I think it’s a excellent idea

July 12, 2021
Smartdriverclub Insurance logo

Reply from Smartdriverclub Insurance

Thank you for the wonderful review, Wayne! The Smartdriver Team

Rated 5 out of 5 stars

Great insurance company for new…

Great insurance company for new drivers. Everything is straight forward, from downloading the app to setting up the black box with 1 click of a button. Great so far!!

July 12, 2021
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Reply from Smartdriverclub Insurance

Thank you for the lovely review, Liam!

The Smartdriver Team

Rated 3 out of 5 stars

It took too many days to renew my…

It took too many days to renew my policy. Very slow communications between departments.

July 7, 2021
Smartdriverclub Insurance logo

Reply from Smartdriverclub Insurance

Thank you, Liang, for taking the time to leave a review.

I do apologise you received slow service. If you would like to discuss this further, please do not hesitate to contact us.

Kind regards

The Smartdriver Team

Rated 5 out of 5 stars

Very good all round but don't…

Very good all round but don't understand why you have to have the black box in especially when you drive safe?

July 5, 2021
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Reply from Smartdriverclub Insurance

Thank you for the fab review! The Smartdriver Team

Rated 5 out of 5 stars

Third year with smartdriver

Third year with smartdriver. Great customer service and amazing discounts.

July 2, 2021
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Reply from Smartdriverclub Insurance

Thank you for the fantastic review, Oxanna! It always excellent to hear that our policy holders are happy with the service.

The Smartdriver Team

Rated 4 out of 5 stars

Mona

Good service

June 30, 2021
Smartdriverclub Insurance logo

Reply from Smartdriverclub Insurance

Thank you for the fab 4 stars, Mona! The Smartdriver Team

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