smartdriving.co.uk Reviews 

281
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I have been really pleased with the level of support and response from smart driving throughout my ADI training journey. The training content is excellent and very detailed and any questions I have as... See more

Rated 5 out of 5 stars

Had Daryl as my driving instructor, he was very professional and helped me a lot on my Journey. Would 100% recommend, made me feel at ease and comfortable. Did not feel like I was being watched or jud... See more

Rated 5 out of 5 stars

Passed my ADI Pt1 theory test (first attempt) today, Friday 20 Feb 2026. I couldn't do all these without the continuous guidance and advise provided by smart driving support team. Exceptional advocat... See more

Rated 1 out of 5 stars

Course support is poor . contacting them is nye on impossible , facebook seesm to be the main resource where they use students to answer other students questions very understaffed and not we... See more

Company details

  1. Driving School
  2. Coaching Center

Written by the company

SmartDriving was founded in 1999 by industry expert John Farlam to help driving instructors realise their full potential and build lifetime careers in the driver training industry.


Contact info

4.2

Great

TrustScore 4 out of 5

281 reviews

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Replied to 16% of negative reviews

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4.2

All reviews

(281)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Just started the iCourse

Just started the iCourse. Found the process easy to follow and good support with setting up the accounts. Study materials and links to relevant study sites all good so far.

March 16, 2022
Unprompted review
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Reply from smartdriving.co.uk

HI Mr Wildgoose,

Thank you for taking the time to review us.

We're glad you are finding things straight forward!

There is a lot to learn but do remember that we offer unlimited support, so please do use it as you need it!

Also please keep an eye open for our support and catch up emails.

As always, we are here to help!

Regards
SmartDriving Support

Rated 5 out of 5 stars

Fantastic Training Programme

I recently qualified after taking my training with SmartDriving. The whole process was fantastic and I was equipped with everything I needed to pass, along with some hard work from myself. I passed all three parts first time and I owe Smartdriving so much for giving me all the tools to achieve that.

March 15, 2022
Unprompted review
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Reply from smartdriving.co.uk

Hi Cheryl

Thank you for your kind words and for your great review.

I'm so happy you've put in the part about 'hard work from you' as this is an important part!

Well done Cheryl.

Regards

SmartDriving Support Team

Rated 5 out of 5 stars

great training support team

March 13, 2022
Unprompted review
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Reply from smartdriving.co.uk

Hi Olimpia,

thanks for your kind words and great review!

Early days for you so please remember we are here to help - you have unlimited support too!

Regards

SmartDriving Support

Rated 5 out of 5 stars

Fantastic course material brilliantly…

Fantastic course material brilliantly explained and structured, support team check in on me even without asking they are just brilliant I am currently at 1/4 of the way and feel the support already and hope to keep receiving this sort of support.
It's just wonderful experience so far.

March 11, 2022
Unprompted review
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Reply from smartdriving.co.uk

HI Abdul

Thank you for your kind words and review. We will endevour to keep this up for you!

Remember you have unlimited support, so if you get stuck, need help or have questions, please use us as much as you need...

Also keep an eye out in the course for advice on your next steps and for our 'how are you doing' emails.

We will be in touch shortly to keep you on track!

Regards

SmartDriving Support Team

Rated 5 out of 5 stars

I’m new to smartdriving

I’m new to smartdriving , I started 1 week ago,
I’ve found them extremely helpful and I think the way the training is put together is brilliant.
The recruitment team were very professional and nothing was too much trouble for them
Really looking forward to working with smartdriving and starting a new career.
Anyone thinking of changing careers and becoming a driving instructor I would highly recommended SmartDriving !!!

February 11, 2022
Unprompted review
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Reply from smartdriving.co.uk

Hi Wajid,

tha is great to hear.

Remember you have unlimited support, so if you get stuck, need help or have questions, please use us as much as you need...

Also keep an eye out in the course for advice on your next steps and for our 'how are you doing' emails.

We will be in touch shortly to keep you on track!

Regards

SmartDriving Support

Rated 5 out of 5 stars

Excellent training modules

I am working my way through my training and studies at the moment. I have found it really good and have learnt so much so far. I am really glad that I have taken this option and would recommend it to anybody who is thinking of becoming a driving instructor

January 7, 2022
Unprompted review
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Reply from smartdriving.co.uk

Hi Andrew,

Thank you so much for your kind words and review.

The 'fun' (can we call it that!?!) starts now!

Glad you're enjoying the course - but if you ever find you are stuck, need help or have any questions, please do not hesistate to get in touch.

Remember you have unlimited support as part of the course.

Keep an eye open for our emails keeping track of your progress...

Regards
SmartDriving Support Team

Rated 5 out of 5 stars

Recently qualified

I have recently passed my part 3 test and can honestly say I have had an absolute amazing experience with smart driving. Cannot begin to tell how much learning has taken place from in car training to Pdi surgeries. Fantastic support received from smart driving. Always there to help. A big THANK YOU to smart driving and would highly recommend

November 18, 2021
Unprompted review
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Reply from smartdriving.co.uk

Hi Eram

Thank you so much for your review and for your kind words.

We really appreciate it.

As always, we are here at the end of a phone to help !

Regards

SmartDriving Support

Rated 5 out of 5 stars

I fully recommend DRIVE

I fully recommend DRIVE. I've just passed my part 3 first time with them. They're training is very comprehensive unlike others which I believe has made me a much better instructor! They're support throught the whole process is brilliant,especially when in part 3 training and on a trainee liscence

November 11, 2021
Unprompted review
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Reply from smartdriving.co.uk

Hi Dani,

Thanks for the lovely review. Really appreciate it!

Well done for all your hard work and rememeber, we are always here to help... email, call, whatever you need.

Regards
Support Team

Rated 5 out of 5 stars

hi its early doors but so far every…

hi its early doors but so far every thing is going good

November 10, 2021
Unprompted review
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Reply from smartdriving.co.uk

HI Barry,

Thank you for your kind words and 5 -star review.

Remember support is unlimited to help you complete the training and meet your submission dates, so please do use the suppport as much as you need, keep any eye out for the reminder emails most, get stuck in to the first part of the training! Looking forward to helping you.

Regards
SmartDriving Support

Rated 5 out of 5 stars

Great Course! Lots of information! Great approachable Trainers!

I have been an ADI for over 30 years, and I am always looking for ways and courses to improve my overall knowledge and experience. I have been on a few courses from some major players in the ADI industry but walked away being more confused than I was at the beginning of the course - this is due to the way the course was delivered. I have found that the "train the trainer" course, delivered by Smartdrive, has been great for me because it gave me weekly modules in small bite sizes to go though every week at home. On top of this, in the following week, a Zoom class would be hosted to go though the module and any problems that you may have had with the content. As in most cases with Zoom, there are other people on the course at the same time and sometimes you can be scared to ask question just incase you look stupid. But the main guys, John (a very knowledge guy with decades of experience in the industry), Graham (who has many years of experience in the industry) and Adam ( who also has many years of experience in his field) are so approachable and eager to help and answer any question you have so that you grow and learn. When you pluck up the confidence to ask a question, the reply, no mater how silly or simple the question is, they answer with respect and don't make you feel like a fool. Even though I have be a ADI for a long time, I have learnt a lot and in turn have added some of the information to my own delivery of driving lessons.

I have now finished the course, and
just like with any thing new, I need to apply my new knowledge practically. But the great thing is that there is always help from the SmartDrive team to guide you though if you need help.
I was a bit unsure about doing the course but I'm glad I did as I have gained knowledge from it.

October 27, 2021
Unprompted review
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Reply from smartdriving.co.uk

Hi Balv,

thank you for your kind words and for your 5-star review.

Glad you enjoyed the course and hope you find the next stages useful too.

As always, feel free to call or email at any time if you need help or have any questions.

Regards

SmartDriving Team

Rated 5 out of 5 stars

I'm definitely happy with the training…

I'm definitely happy with the training facilities.The webinars that I have attended were excellent with good content

October 27, 2021
Unprompted review
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Reply from smartdriving.co.uk

Hi Albert

Thank you for your review.

Much appreciated.

SmartDriving Support

Rated 5 out of 5 stars

Having just qualified

Having just qualified, I would like to tell everyone about the fantastic support I have received from SmartDriving.I loved the course and the guidance and help was amazing throughout.Every email was answered the very next day and any phone calls were returned immediately.

October 12, 2021
Unprompted review
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Reply from smartdriving.co.uk

Hi Jo

thank you so much for your kind words and 5-star review.

You've worked hard and put effort in - enjoy your success!

All the best in your new career and if you need our help for anythin at all, we are always here.

Regards

SmartDriving Support Team

Rated 5 out of 5 stars

Just started course

Just started course, and had lots of support and advice already. Appear to be an excellent company.

September 28, 2021
Unprompted review
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Reply from smartdriving.co.uk

Hi Ivan,

thanks for the feedback!

Remember you have unlimited support, so please do make use of it and follow the advice in the course.

Anything you need please just ask..

SmartDriving Support

Rated 5 out of 5 stars

Great Course

Early days for as I have just started my training process, however, to date the initial Recruitment stage of the course was simple and very easy to understand, more so with the exceptional communication and attentiveness of the recruiting team. The Support Training Team are also very communicative, and to date I have not required to take a great deal of support, however, I am certain that I will at some point. Having read previous reviews, relating to unnecessary computer based training, I have found this training extremely useful, as it underpins your base knowledge and provides you a great depth of knowledge and cements your learning, for those inevitable questions from students in the future. As an instructor, you must be able to answer any questions raised and it is therefore a valuable learning tool to complete the computer theory. I have learned so very much in a short space of time and am looking forward to the rest of the course process and my future career. Motivation is key in any course and it is about how the individual applies themselves, the instruction in this course able me to remain focused on my aims.

August 28, 2021
Unprompted review
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Reply from smartdriving.co.uk

Hi Graham,

Thank you for your review and your kind words.


Please do remember that support is unlimited so use us as much as you need.

Keep us up to date with your progress with DVSA and anything you get stuck with, do ask!

Regards

Support Team

Rated 5 out of 5 stars

I can say that passing my driving test…

I can say that passing my driving test was one of the most stressful experience in my life. But due instructor Faraman I was able to pass on the first time! he was supportive from the beginning and not letting my stresful personallity to win agiants me. Highly recomend and have to say one more time BIG THANK YOU to FARAMAN!

July 20, 2021
Unprompted review
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Reply from smartdriving.co.uk

HI Ali,

that is great. Good luck in the future!

Rated 5 out of 5 stars

It helps you to become a professional…

It helps you to become a professional driving instructor.
I'm so happy and delighted.
Thanks alot

July 15, 2021
Unprompted review
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Reply from smartdriving.co.uk

Hi Morteza,

Thank you so much for your kind words and 5 star-review.

As always, we are here to help and please use the unlimited support as much as you need.

Please also keep your eyes open for emails from us to keep you on track.

Kind Regards

SmartDriving
Training Support

Rated 1 out of 5 stars

Waste of your money loads of…

Waste of your money loads of unnecessary computer training you be lucky once you done that if you have someone to help with part 1 &2 in your area cost me £799 reduced from £1799 the day after I enquired should of known it was to good to be true.
If you want to waste money please but it down the drain.
And as for the course get your books from Book stores cost about £30 and download software Which is suitable for training.
I am not allowed to give the name of the software as Smart driving have ask trust pilot to sensor my comments

I did let you know that I wish to cancel my training, but I also learnt of the finance company if you let them no that I had not be given all the training I would be entitled to part refund which you very kindly rejected when they connected yourself

NOTHING UNTRUE ABOUT IT

June 26, 2021
Unprompted review
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Reply from smartdriving.co.uk

Response to edited reply.

PLEASE DESIST IN POSTING SUCH LIES.

THIS IS WHOLLY UNTRUE AND WE WILL NO LONGER ENGAGE WITH SUCH UNTRUTHS.



Dear Mr. Catterall,

We are always saddened to read that a customer is not happy.

In your email of the 15 May 2021, you said to us:

"It’s with regret I am going to pull out off [sic] the training course, [sic] I realise I have sign [sic] up to a finance package and will have to keep paying this but any course packages or the driver training I won’t be needing from now on.

Thank you for all you have sent through to me over the last 9 weeks "

So we are very surprised to read your criticism of us as you never raised any of this with us.

With respect to your specific review, you state that the preparation is "unnecessary computer training".

To anyone reading this, the first test is a computer based theoretical test.

Therefore the preparation for this test is computer based training, so we struggle to understand why you feel this is 'unnecessary computer training'.

Yes, it is possible to buy books to aid studies elsewhere, but you purchased a course with access to a comprehensive and thorough study program which came with unlimited support - and not just books.

We are sorry you are unable (or do not wish) to complete the course anymore, but you are more than welcome to and we will be delighted to help you get back on track.

However, and to anyone reading this, we will insist in the 'unnecessary computer training' being completed in full - this is a potentially dangerous job and it requires a thorough foundation of knowledge to be successful.

Regards
SmartDriving Support

Rated 5 out of 5 stars

Early days yet

Early days yet. But everything is great so far. Not expecting any less.

June 24, 2021
Unprompted review
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Reply from smartdriving.co.uk

Hi Vincent,

Thank you for your kind words and great review.

The fun (and hard work!!) starts now.

If you need us for anything at all whilst you study, please do not hesitate to ask.

Please keep any eye out for our 'catch up' and 'what to do next' so we can keep you on track.

Regards

SmartDriving Support

Rated 5 out of 5 stars

Just started my training with Smart…

Just started my training with Smart Driving. From speaking to Dave to receiving all relevant information. Can not fault. A company that wants you to succeed and will do all they can to help you with that.

May 21, 2021
Unprompted review
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Reply from smartdriving.co.uk

Hi Steven,

Thank you for your kind words and great review.

If you need us for anything at all whilst you study, please do not hesitate to ask.

Please keep any eye out for our 'catch up' and 'what to do next' so we can keep you on track.

Regards

SmartDriving Support

Rated 5 out of 5 stars

I had previously signed up with big…

I had previously signed up with big company (2003-4) and reached the part 3 and went out on a pink licence. I failed the 3rd part due to poor training through out.
This time I looked around and found smart who look pretty professional and offer what I think is a great package. I've had a couple of queries that have been answered already and I like the set up. I would highly recommend this company. I feel already that I'm part of a team and not an individual.

May 7, 2021
Unprompted review
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Reply from smartdriving.co.uk

Hi Martin

Thank you for your kind words and great review.

We are so glad that you feel part of the team and that we can help you where you were let down previously.

If you need us for anything at all whilst you study, please do not hesitate to ask.


Regards

SmartDriving Support

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