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Smart for Life Reviews 310

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TrustScore 2 out of 5

2.0

Fitness and Nutrition Service
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Rated 1 out of 5 stars

They delisted the stock from the NASDAQ and didnt tell investors, so people lost alot, some people lost their life savings because of this. They do not care about you or your health, only money. This... See more

Rated 1 out of 5 stars

I have no complaints about the product itself but the pure lack of any kind of customer service is unacceptable!!! They do not respond to any type of message whether it be via email or Facebook mes... See more

Rated 1 out of 5 stars

Received my first shipment and it was melted and mushy. I opened up the peanut butter bar and it fell 100% apart. When contacting their customer service they recommend not opening until room temperatu... See more

Rated 4 out of 5 stars

I love the carrot cake muffins and I love cinnamon, but, I think they have way too much cinnamon in them and that overabundance overshadows the actual enjoyment of the cake itself. I will tell yo... See more

Company details

  1. Fitness and Nutrition Service
  2. Food Products Supplier

Information provided by various external sources

We help customers find nutritious and indulgent food that will help them on their journey to a healthy lifestyle. Whether you're looking to lose weight or simply maintain a healthy diet, our products fit a busy lifestyle with great taste and affordability in mind.

Contact info

2.0

Poor

TrustScore 2 out of 5

310 reviews

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Rated 5 out of 5 stars

I called in my order

I called in my order. As usual Adrian was friendly, professional, and helpful. I received my products and they were fresh and delicious. I highly recommend.

November 3, 2018
Unprompted review
Rated 1 out of 5 stars

I ordered 35 cookies but received only…

I ordered 35 cookies but received only 30. I emailed the company yesterday morning, but they have not replied.

October 26, 2018
Unprompted review
Smart for Life logo

Reply from Smart for Life

Hi Micheal, if this is the case we will send you the replacement product. We attempted to call you, please call us back and we will resolve this issue. Thanks!

Rated 5 out of 5 stars

Amazing Customer Service by Adrian

After receiving my package by Fed Ex Ground with the box crushed on one side. I called and spoke with Adrian in Customer Service. He is shipping me out a new box by air, included several new products I haven’t had a chance to try yet. Going strong at 12 pound loss so far. 12 more lbs to go! I love this diet, I am an outside rep, so I am on the road in my car. I travel quite a bit. The cookies make it so easy to eat every 2-3 hours, and then a nice meal at dinner. I have changed my eating habits big time. Loving fitting in my smaller size 8 clothes. Size 6- Here I come!!

September 23, 2018
Unprompted review
Rated 1 out of 5 stars

I NEVER RECEIVED MY ORDER.

September 19, 2018
Unprompted review
Smart for Life logo

Reply from Smart for Life

Hi Mona, our tracking number shows your order was delivered yesterday. Please consider editing your review as you did receive your order.

Rated 4 out of 5 stars

Easy ordering process

Delivery on first order was slower than expected but has been quicker on subsequent orders. Order contents are always correct as ordered.

September 1, 2018
Unprompted review
Rated 1 out of 5 stars

no response

called and emailed after receiving order for product that was awful. no response. does anyone work in customer service there?

August 29, 2018
Unprompted review
Rated 3 out of 5 stars

Quite often the promotional coupon code…

Coupon code that I receive with my packages doesn't work when I go to order again.

August 28, 2018
Unprompted review
Smart for Life logo

Reply from Smart for Life

Hello Deborah, I have just reviewed your order on August 23rd and see that the coupon code that you're mentioning did indeed work. I think there's been a mistake.

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