Smart Move Estate Agents Reviews 

73
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

This is the worst letting agency. They would lie, gaslight you and don’t even communicate appropriately.

Rated 1 out of 5 stars

I contacted them about renting a flat, they sent me an application forms which I filled out right away then I received a confirmation email saying they got it. Been about a week now and no response,... See more

Rated 5 out of 5 stars

I have now sold 3 properties through Smart Move (mainly dealing with George & Shiobhan) estate agents. TBH, I was sceptical, at first, as their costs were so much lower than “traditional” estate age... See more

Rated 1 out of 5 stars

Worst agent "Richard Thomson" ever!!, rude saying I "waisted" my time and his time, when I offered a lower rent offer due to house having no clothes poles, garden fence falling down, cables cut dang... See more

Company details

  1. Real Estate Agents
  2. Apartment Rental Agency
  3. Property Management Company
  4. Real Estate Agency
  5. Real Estate Consultant
  6. Real Estate Rental Agency

Information provided by various external sources

Smart Move is a low-cost independent estate agency and letting agency, servicing West and Central Scotland.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

73 reviews

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1.5

All reviews

(73)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional Team

Have been using Smartmove for 8 years now and found George and his team professional, courteous and most helpful. Nothing is ever too much trouble . Always keeps me informed of any issues and delivers a good service to landlords and tenants.

Highly recommend.

March 12, 2021
Unprompted review
Rated 5 out of 5 stars

Smartmove - excellent service and reasonable pricing

Smartmove have managed my properties for over 11 years now in the west of scotland. They have continually improved their service level and technology to offer me the excellent property management services. From total managed solutions to ad-hoc repairs at reasonable rates and all at an very reasonable price. I would personally recommend Smartmove to other landlords and indeed tenants. Thank you for your efforts.

March 12, 2021
Unprompted review
Smart Move Estate Agents logo

Reply from Smart Move Estate Agents

Thank you taking the time to write a review, we appreciate your comments

Rated 5 out of 5 stars

Smartmove/Goodmove

Good company providing first class service for Landlord. No problem to small and always approachable/ contactable and fair with tenants. Getting Smartmove to manage properties was good move.

March 12, 2021
Unprompted review
Rated 5 out of 5 stars

Good to deal with.

Long term tenant- Never really had an issue with these guys. Whenever there is a problem, we give them a ring and its always sorted. Friendly warm staff too.

March 12, 2021
Unprompted review
Rated 5 out of 5 stars

Been a tenant now for nearly 5 years…

Been a tenant now for nearly 5 years and can not fault Smart Move at all. All the staff are very friendly with a professional manner. Any issues get resolved quickly. 5 star service always. ⭐⭐⭐⭐⭐

March 12, 2021
Unprompted review
Smart Move Estate Agents logo

Reply from Smart Move Estate Agents

Thank you taking the time to write a review, we appreciate your comments. Can we also say what a pleasure it has been dealing with you over the period you have been a Tenant

Rated 1 out of 5 stars

I deal with many estate agents

I deal with many estate agents. These are the worst. Never pay rent on time and ignore you when you query. Stay away from this bunch.

September 6, 2019
Unprompted review
Smart Move Estate Agents logo

Reply from Smart Move Estate Agents

What a load garbage, we have never not paid a Landlord their rent and have NEVER been chased to do so by a Landlord since we opened in 2005. Please call 0141 552 2107 and we will be delighted to speak to you . Dont recognise the name 'James C ' either

Rated 5 out of 5 stars

I have rented 2 separate properties…

I have rented 2 separate properties from this company in the past and they’re an absolute pleasure to deal with. Down to earth. Fast and efficient. If you have a problem, it’s resolved ASAP. Next time I’m looking for a property, these guys will be my first call. 5 stars.

March 29, 2019
Unprompted review
Rated 5 out of 5 stars

Lisa and her team at Smart estate…

Buying a house, particularly one that you know you must have after first sight, can be a fraught experience. Lisa and her team at Smart estate agents really did a fantastic job in ensuring that the sale went through, this despite numerous obstacles. They exceeded my expectations, and I have never said that about any service before! I would recommend Smart on the basis of my experience without reservation.

March 6, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant work thanks George.

I started to rent out my 2 bed flat at the end of July and get in touch with three different letting companies on of them was smart move,

We met George and immediately got good advice and suggestions ; we found George trust worthy, honest , and intelligent.
He grasped the sitution immediately,He gave relevant advice how to prepare the flat for let And flat was rented under 2 weeks time and with the lowest fee,
George is very easy to deal and he's always there if you have any enquiry and he responds email , telephone calls and messages promptly,
I am happy to deal with smart move and I recomand this company 100% .

August 18, 2018
Unprompted review
Rated 5 out of 5 stars

Great Letting Agents

Smart move has managed my property for a number years now and i cannot fault them, very efficient, professional and a great team to deal with. I would highly recommend Smart move to anyone looking for a letting company.

July 25, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended

My experience as a tenant has extremely positive: a leaking roof was promptly repaired, quick replies and an overall friendliness and ability to meet the tenant's needs.

July 6, 2018
Unprompted review

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