Smartplumbing Reviews 

26
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Punctual, polite, tidy tradesman did a fantastic job for us. Highly recommended. Thanks to Ian and Charlie.

Company replied

Rated 5 out of 5 stars

Highly recommended. No heating or hot water because the programmer unit had blown. We assumed it would take days to get it sorted, but Millie took the part number, phoned one of the team who was on... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Millie put my mind at ease straightaway to help sort a very frustrating situation which left me without a boiler for 6 weeks, a calming and knowledgeable voic... See more

Company replied

Rated 4 out of 5 stars

I used Smart Plumbing to replace a shower tray & fit out my shower following a tray breakage & leak. During the work the staff were helpful & really tidy. Afterwards a mere repair looked far more li... See more

Company details

  1. Plumber

Information provided by various external sources

We are a local family run plumbing and heating company. We can help with anything that involves water within your property from a dripping tap, blocked waste, a new heating system, boiler upgrades and landlords gas safety certificates. Gas safe and Oftec registered, fully insured with waste carrying licence. We operate a fully integrated booking system with van trackers so that we can deliver a high level of customer service


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

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4.7

All reviews

(26)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast to respond

Fast to respond, friendly, and work was carried out without any disturbance or mess. They also gave me advice on how I could save money. A very trustworthy, local Plumber & Heating Specialist.

March 21, 2018
Unprompted review
Rated 5 out of 5 stars

I have know Ian and his team for many…

I have know Ian and his team for many years. Their work and standards are outstanding, the timing from quotes to actual jobs is very good and the price is very competitive. I have used Smart plumbing myself and have recommended them to others with confidence.

March 21, 2018
Unprompted review
Rated 5 out of 5 stars

17 years worth of using their services!

We have been using Smart Plumbing since August 2001 to carry out general plumbing repairs, boiler installations and replacement bathrooms. We have always found them to be honest, reliable and provide excellent customer service. I would have no hesitation in recommending them.”
Regal Estates

March 21, 2018
Unprompted review
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Reply from Smartplumbing

Thank you for your kind words.
We are extremely proud to be working with and the growth we have had as a company during this 18 year period as the recommended plumbing and heating contractor of Regal Estates.
The long length of time that we have been working together cements a great working relationship
We really appreciate the continued support and business that you bring to Smart Plumbing

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