Not only is the actual storage itself easy to access and clean, but the staff treated me wonderfully! They listened to what I needed and helped me choose the right sized storage so I'm not spending... See more
Company replied
2274 Lake Washington Blvd., 95691 West Sacramento, California, US
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Not only is the actual storage itself easy to access and clean, but the staff treated me wonderfully! They listened to what I needed and helped me choose the right sized storage so I'm not spending... See more
Company replied
I'm a new customer in a nearly building. The staff is helpful and pleasant. Building and grounds are clean. Security looks good. I like that the office conforms with mask mandates too.
Company replied
All my contacts with the staff here have been exceptional; professional, helpful and friendly. The grounds are kept clean and security seems tight.
Company replied
This location is clean and seems to be safe. Plus the folks in the office are helpful and professional. Good job!
Company replied
Smart Self Storage is a "Network of Neighborhood Self Storage facilities". These neighborhood facilities focus on the surrounding communities that each facility serves. Our local focus helps us better serve each and every individual customer whether it is for a small personal unit or multiple larger units for large commercial accounts. While focusing on the neighborhood and surrounding communities with each individual facility, we have created a company that is one of the best self storage providers in Los Angeles County over the last decade. Our local ownership gives us the ability to provide hands-on oversight to both the operation of the facility and the customer service being provided to our customers. The highest quality and most professional customer service is the ultimate goal of our company. It is our pledge that we will do everything in our power to assist you in your storage needs and provide you the best solution for you at competitive prices. We are continually looking to grow our portfolio as well as provide high quality professionals to our management family.
2274 Lake Washington Blvd., 95691, West Sacramento, California, United States
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Very clean facilities. Staff was friendly and helpful which was a relief as moving can be a stressful time.
Thank you 😊

Reply from Smart Self Storage - West Sacramento Self Storage
Facility is clean and well maintained. Staff are very friendly and helpful.

Reply from Smart Self Storage - West Sacramento Self Storage
great staff and simple process. Quick in and out. Absolutely met my expectations.

Reply from Smart Self Storage - West Sacramento Self Storage

Reply from Smart Self Storage - West Sacramento Self Storage
Crystal is a great manager. Highly organized, personable and efficient. She's the best!

Reply from Smart Self Storage - West Sacramento Self Storage
Not only is the actual storage itself easy to access and clean, but the staff treated me wonderfully! They listened to what I needed and helped me choose the right sized storage so I'm not spending more than I need to. Not to mention the pricing itself is fantastic for what you get!
It is so worth it for me to drive out to West Sacramento. I'm completely satisfied!

Reply from Smart Self Storage - West Sacramento Self Storage

Reply from Smart Self Storage - West Sacramento Self Storage
Got a good deal, feel storage is safe and like that it’s monitored. Staff very friendly.

Reply from Smart Self Storage - West Sacramento Self Storage

Reply from Smart Self Storage - West Sacramento Self Storage
All my contacts with the staff here have been exceptional; professional, helpful and friendly. The grounds are kept clean and security seems tight.

Reply from Smart Self Storage - West Sacramento Self Storage
I was looking for a storage unit due to my last unit raising the rent to high. Crystal found a unit and showed it to me explained the rent discount and the use of a moving truck to move in.

Reply from Smart Self Storage - West Sacramento Self Storage

Reply from Smart Self Storage - West Sacramento Self Storage
The staff was wonderful and showed us our choices

Reply from Smart Self Storage - West Sacramento Self Storage
Celeste was amazing! She’s very kind and goes above and beyond! I appreciate her affective communication and her go getter personality!

Reply from Smart Self Storage - West Sacramento Self Storage
The manager and assistant manager were not great!
This location is clean and seems to be safe. Plus the folks in the office are helpful and professional. Good job!

Reply from Smart Self Storage - West Sacramento Self Storage
I'm a new customer in a nearly building. The staff is helpful and pleasant. Building and grounds are clean. Security looks good. I like that the office conforms with mask mandates too.

Reply from Smart Self Storage - West Sacramento Self Storage
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