SmartyMe App Reviews 4,935

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 4,699 reviews, reviewers had a great experience with this company. Customers consistently praise the app for its engaging content, ease of use, and effectiveness in skill development. Many highlight the detailed explanations, practical applications, and the overall seamless user experience. The customer service team receives frequent commendation for their quick responses, helpfulness, and understanding approach to resolving issues. However, some customers also noted that the app's content could be too basic for their learning needs or that it occasionally experienced glitches, such as forgetting completed sections. A few other people also felt that having human-led lessons would enhance the learning experience, especially for certain communication topics.

What people talk about most

User experience

People report positive experiences with user experience, finding the app easy to use, well-designed, and... See more

Application

Users describe positive interactions with the app, praising its effectiveness, ease of use, and informative... See more

Customer service

Customers had positive experiences with customer service, often describing it as amazing, excellent, and... See more

Response time

Customers consistently note positive experiences with response time, with many praising the promptness and... See more

Staff

Reviewers highlight positive aspects of staff, often praising their politeness, professionalism, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My interest in this app keeps growing. Improvements are needed. I mentioned in an earlier assessment that audio vs. read is unbalanced. Smartme replied that I need to contact them to direct me where a... See more

Company replied

Rated 4 out of 5 stars

I was confused and angry about how I had ended up in a repeat subscription situation for 3 months out of the blue. I cancelled the subscription immediately and contacted via their help email. Nikki wa... See more

Company replied

Rated 4 out of 5 stars

Interesting concept! Would love humans to do the teaching is the only thing. If you have spare moments in your day, I’d highly recommend you upskill yourself and get on the app. Customer service tea... See more

Company replied

Rated 4 out of 5 stars

The content is great! The biggest improvement would be to have an actual person lead the lessons—especially the ones on eloquent speaking or communication. Listening to AI voice loses the punch.

Company replied


Company details

Written by the company

Introducing SmartyMe: a comprehensive knowledge app featuring interactive lessons that last just 15 minutes. Achieve your goals and broaden your understanding of subjects that spark your curiosity. Our app combines various learning methods to help you acquire knowledge more efficiently. Tackle real-world problems, exercise your mind, and enjoy the process!


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A lot of construction meaning and…ice breaking

A lot of construction meaning and different people help to start a conversation with all different Acacian involved

May 27, 2026
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Reply from SmartyMe App

We’re glad to hear you’re finding value in fostering meaningful conversations and connections among diverse individuals! It’s great to know our platform supports these enriching interactions. Thanks for sharing your experience!

Rated 5 out of 5 stars

Nikki provided amazing customer…

Nikki provided amazing customer service. She turned a stressful situation into a much better experience. Her kindness, professionalism, and willingness to help truly made my day and made me feel so much better. People like her are the reason great customer service still exists. Thank you again, Nikki!

May 27, 2026
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Reply from SmartyMe App

It's wonderful to know that Nikki's exceptional service had such a positive impact on your experience! Her kindness and professionalism truly embody the values we strive for. We're glad to hear she made your day better!

Rated 5 out of 5 stars

I find that these lessons not only…

I find that these lessons not only inform but delight me.

May 27, 2026
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Reply from SmartyMe App

It's wonderful to hear that the lessons are both informative and delightful! We’re glad you’re enjoying the experience and look forward to bringing you more engaging content.

Rated 4 out of 5 stars

Good stuff- interactive part a little…

Good stuff- interactive part a little clumsy pulling target word over target

May 27, 2026
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Reply from SmartyMe App

It's great to know you're enjoying the app! We hear you about the interactive feature and will take your thoughts into consideration as we work on enhancing it. Thanks for sharing!

Rated 5 out of 5 stars

Super helpful team

Super helpful team, sorted the APP issues promptly and professionally.

Enjoyed the 4 week mini starter session, great insight and help for business and social gatherings

May 27, 2026
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Reply from SmartyMe App

We’re glad to hear you found our team helpful and that the mini starter session offered great insights for your business and social gatherings. Your experience means a lot to us!

Rated 5 out of 5 stars

Unfortunately after learning so much…

Unfortunately after learning so much from SmartyMe, I had to cancel my subscription. I was worried that I would have to jump thru ropes and dance with a beer belly to get this canceled BUT Nikki was quick and fast!
She reassured me that everything had been canceled and I could still access the app until the renewal date.

May 27, 2026
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Reply from SmartyMe App

It’s great to hear that our team was responsive and helpful during your cancellation! We’re glad you could continue enjoying the app until the renewal date. Thank you for sharing your experience!

Rated 5 out of 5 stars

Easy to get information in the shortcut…

Easy to get information in the shortcut way. No heavy information needed to convey.

May 27, 2026
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Reply from SmartyMe App

We're glad you find the shortcuts convenient for accessing information effortlessly - that's what we aim for! Your thoughts help us keep the experience enjoyable for everyone. Thanks for sharing!

Rated 2 out of 5 stars

Too shallow and superficial

Too shallow and superficial. I am not challenged. Just platitudes. Sorry but I don’t learn anything from this anymore

May 27, 2026
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Reply from SmartyMe App

Hi Jonas, Ellie here, Head of Customer Care at SmartyMe. Not being challenged and feeling like you're not learning anything new is exactly the wrong outcome, and I hear the frustration. We're continuously expanding into more advanced content and I'd genuinely like to help find something that actually stretches you. Could you email me at tp.ellie@smartymeapp.com with which courses you've been through?

Rated 5 out of 5 stars

Really fast customer service response

Really fast customer service response, responded within their own short deadlines and got to the bottom of an error that wasn’t even theirs!

May 27, 2026
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Reply from SmartyMe App

It's great to know our customer service team responded quickly and got to the bottom of the error. We're glad you had a positive experience with us! Thank you for sharing your thoughts!

Rated 5 out of 5 stars

Real world examples help with…

Real world examples help with understanding

May 27, 2026
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Reply from SmartyMe App

It's great to hear that real-world examples are enhancing your understanding! We love seeing how our approach resonates with users. Keep diving into the content!

Rated 5 out of 5 stars

Great app for learning

Great app for learning

May 27, 2026
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Reply from SmartyMe App

We’re glad to hear that you’re finding the app beneficial for learning! Your support means a lot to us, and we’re excited to keep helping you on your learning journey.

Rated 3 out of 5 stars

Too many review requests

I hate that it won’t stop asking me to review it, but otherwise it’s good.

May 27, 2026
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Reply from SmartyMe App

Fair point - the in-app review prompts can get persistent, and I'll pass that along to the product team. Glad the app itself is landing well in the meantime. Thanks for flagging it!

Rated 5 out of 5 stars

Leadership communication

Learning how to communicate as a leader

May 27, 2026
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Reply from SmartyMe App

We're excited to hear that you're focused on enhancing your leadership communication skills! Learning how to communicate effectively as a leader is a great journey. Keep up the great work!

Rated 5 out of 5 stars

The lessons are easy to follow the…

The lessons are easy to follow the applications could be better in understanding wiring and what means what.

May 27, 2026
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Reply from SmartyMe App

We're glad to hear that the lessons are clear and easy to follow! We’re always looking for ways to enhance our applications for better understanding of wiring. Your thoughts are important to us!

Rated 5 out of 5 stars

Anyone can visualise things after…

Anyone can visualise things after learning! Great.

May 27, 2026
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Reply from SmartyMe App

We’re delighted by your excitement for the visualization learning experience! It’s fantastic to see how our content resonates with you! Keep enjoying the journey of learning and visualization!

Rated 4 out of 5 stars

Keeping the interest in the read

Keeping the interest in the read, will be a good option to have it in audio

May 27, 2026
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Reply from SmartyMe App

We appreciate your insights on enhancing the reading experience - it's great to know you're engaged, and your suggestion for an audio option is noted. We're always looking for ways to improve, so stay tuned for future updates!

Rated 5 out of 5 stars

So far, so very good!

It’s early, but running through the electricity training for beginners is impressive. The explanations work extremely well for the laymen, but the interactive, cognitive sandbox used to create simple closed/open circuits is priceless. It really increases retention in a way that helps you troubleshoot issues in the field working in the trades. Nothing runs with out power, electricity is gigantic and always will be. This is a tool I can train with, but also reference in the field using courses completed and the dictionary tool on each topic and units at work. Appreciate this app very much so far!
Thanks guys! Truly. From an old dog learning new tricks!!

May 27, 2026
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Reply from SmartyMe App

It's fantastic to hear how well the training is working for you! We're delighted that the interactive circuit tools and clear explanations are enhancing your learning journey and practical application in the field. Your thoughts mean a lot, and it’s great to support you as you tackle new challenges!

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