This is one of the worst companies for drivers! I'm working with them with very bad experience. If you are a privet hire vehicle driver and you respect yourself and your time, don't accept to work wit... See more
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See what reviewers are saying
Driving with Smartzi is brilliant! The app is super easy to use, bookings come in steadily (love the consistent DSA student runs – nice, polite passengers and fixed routes), and the team is quick... See more
Customer service is really down,the persons who work in there are from Srilanka and they don't have any idea about how works taxi business in UK,in London.so after accepting the job that they keep cal... See more
As driver perspective and so rider. My bad experience started from their customer service They are stealer, taking cancellations fees from rider in order to pay driver Cz of the wait. They don’t pay... See more
Company details
Information provided by various external sources
Smartzi technology connects drivers with riders in real time, and our game-changing service policies are fair, flexible and transparent for both parties.
Contact info
Elm Road 14, KT9 1AW, Chessington, United Kingdom
- www.smartzi.com
2.5
Poor
44 reviews
Replied to 14% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really good and smart app with local…
Really good and smart app with local drivers serving Heathrow and the neighbourhood. Easy to use and book with the convenience to pay cash or card. Polite and professional drivers every single time.
June 6, 2020
Unprompted review
Great for drivers and passengers
Great for drivers and passengers
Good drivers and ethical people
Not like UBER,OLA , BOLT etc
February 28, 2020
Unprompted review
Great Ride!!!
Thanks to Smartzi I had a great vacation in London. The drivers are good and its really comfortable. I would definitely recommend them to anyone who wants a pleasant ride in London.
December 4, 2019
Unprompted review
Great app for Pre booking a ride which really saves time
Great app for pre-booking a ride. I was travelling to the UK from Singapore last week. My colleague suggested this app. On my way to the airport, I made a pre-booking through this app and which saved me a lot of time in getting a taxi outside the airport. The driver was a very nice person and the car was very clean and comfortable. Thank you Smartzi in choosing your drivers and for the great app.
September 27, 2019
Unprompted review
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