Smile Computers Reviews 

87
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I rang Chris having come across Smile Computers following a google search. My daughters laptop had a damaged charging port. Chris assessed the damage and a new charging port was sourced. On opening up... See more

Rated 5 out of 5 stars

Chris offers excellent customer service. He was very timely in helping me build a PC desktop system the size of a shoebox. Not something you would come across everyday, but nonetheless he tackled the... See more

Rated 5 out of 5 stars

Chris was helpful, efficient and seemed to know exactly what he was doing. He sorted our issues straight away and offered other helpful suggestions beyond our original problem. all of this at a fair... See more

Company replied

Rated 5 out of 5 stars

In my experience - one very rarely comes across an individual who is able to solve any problem associated with computers as well as Chris.. Highly professional, scrupulously efficient, reliable and... See more

Company details

  1. Computer Repair Service

Written by the company

Computer or Technology problems? Home or Business. We provide expert local repairs and services in Halifax, Sowerby Bridge, Hebden Bridge and Brighouse


Contact info

4.9

Excellent

TrustScore 5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(87)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Yet again Chris as rescued us
Sorted our playstation
As well as the laptop
Great service and always a fast turnaround
Cheers

November 18, 2020
Unprompted review
Rated 5 out of 5 stars

Very quick service

Very quick service and sorted my laptop out for me so I can work from no time. Would definitely recommend to anyone who has computer issues.

November 17, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent IT work & support

Chris at Smile Computers goes above & beyond. Excellent service, ongoing support & provides a friendly service. Thankyou Smile Computers. Kinny & Simon @ SM Electric & Inspection services ( not mum lol)

November 15, 2020
Unprompted review
Smile Computers logo

Reply from Smile Computers

Thank you for the great review. To clarify for other readers. This is not my Mum, the reviewer has set their name on Trustpilot as 'mum' :-)

Rated 5 out of 5 stars

Computer refurb

Chris couldn't have been any more helpful. After our computer 'death' he fixed us back up with a refurb, faster more modern machine for an excellent price. Would recommend him to anyone..brilliant.

October 17, 2020
Unprompted review
Rated 5 out of 5 stars

An excellent service

We had what we thought was a major problem with our laptop losing all our data and couldn't access the Bit Locker recovery key so took it to Smile Computers. We dealt with Chris who is a lovely genuine and very talented person. Did he manage to fix it? Of course he did. He knows his craft. We highly recommend anyone with a PC problem to use Smile. Thanks Chris

June 19, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service. 100% would recommend.

My Macbook started to show a black screen and malfunction past the point of reasonable repair. Regardless Chris took the time to test it in every way possible to try figure out the issue, his customer service was superb and went beyond what i expected of any business. I found that it would be cheaper to just replace my computer, but chris refused to charge me for his services based on this even though he spent a considerable amount of time troubleshooting the issue, as well as teaching me how it was done at the same time in case i wanted to continue to attempt things myself. 5 stars! 100% will recommend, the only person i will use from now on for repairs.

May 28, 2020
Unprompted review
Rated 5 out of 5 stars

Great service from Chris

Great service from Chris, brought an my old Toshiba laptop back to life instead of replacing it at a cost of £400,repairs a fraction of that price. Happy days, (wish I could have celebrated with a beer)

May 4, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Chris offers excellent customer service. He was very timely in helping me build a PC desktop system the size of a shoebox. Not something you would come across everyday, but nonetheless he tackled the problem like a breeze. Can't recommend him enough. Very reasonably priced as well 👌

May 1, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Fantastic service from Chris. My laptop stopped working half way a university dissertation... absolutely nightmare! Phoned Chris, within an hour I’d dropped it off and received a call to say he had fixed the problem! Highly recommend!

April 29, 2020
Unprompted review
Rated 5 out of 5 stars

In my experience

In my experience - one very rarely comes across an individual who is able to solve any problem associated with computers as well as Chris.. Highly professional, scrupulously efficient, reliable and totally trustworthy.. Not being the worlds most 'savvy' computer user - Chris has saved the day for me and my late husband on many occasions. His recommendations always work brilliantly - his charges are very reasonable.
Thank you Chris.
Teresa Mace

April 12, 2020
Unprompted review
Rated 5 out of 5 stars

Chris to the rescue

I had been very foolish and not backed up my files. They had precious photos, videos and part of a book I had been writing in them. So when my elderly computer decided to break down I was desperate. Chris calmly and professionally sorted it all out for me within a few hours. I cannot thank him enough.

April 2, 2020
Unprompted review
Rated 5 out of 5 stars

This is the second time Chris has…

This is the second time Chris has helped me with what, to me, is very complicated setting up of new Broadband/mobile connections etc.
He is very professional, efficient, and very customer friendly. Five stars to a top guy!!!!

October 5, 2019
Unprompted review
Rated 5 out of 5 stars

Computer repair

We gave Chris the task of repairing one of our VERY old computers which we used to run one of our embroidery machines. As we suspected, he found that the hard drive had failed. He managed to source a new one (somehow) and had us up and running in no time as well as doing a full back up of our programmes and files to keep safe.

Chris is extremely efficient, polite, knows his stuff and we were very satisfied with this charges. I would highly recommend him to any business, and would not hesitate to use him again.

September 3, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Brilliant service provided with a very quick turnaround. Resolved an issue with my laptop battery which saved me unnecessarily buying a new one.
Highly recommended and Smile Computers will now always be my "go to" for any PC issues.

August 9, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look