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Bad service and mailing. Take the smile off 'smile'print.
Reply from Smileprint
Dear K Elders,
Sorry we were unable to resolve your problems for you. After doing everything to help, unfortunately there was nothing more we could do. We regret on this occasion some factors were outside of our control and other solutions were not satisfactory.
Kindest Regards
The GoodPrint Team
to deliver my order takes a very long time.
till now I have not received any delivery however my order is placed about 12 days ago.
Reply from Smileprint
Someone from our customer service team is now looking in to this for you. We will be in touch with you shortly once we have conducted our investigations. - The Smileprint Team
I'm sorry, but I still haven't received anything
Best regards,
diny Liebregt
Reply from Smileprint
Hello Diny,
Our customer service team are looking in to this and will be in contact with you shortly.
Best Wishes,
The Smile Print Team
As a photographer I find the quality of printed material of the utmost importance. I often get remarks from other photographers on my card as it just looks so much better as their own usually printed by vistaprint or a similar more budget oriented printing company.
Smileprint helps me stand out with other features like laminated sides and rounded edges. This also ensures people can keep a hold of my card for ages.
If you are purely focussed on budget then wait for one of Smileprints discounts and you will be amazed by the differences with most similar priced printing services.
Love working with them, never had a problem, website is easy to get around and no strange additional fees.
A week after i ordered some business cards i still haven't receive anything yet. Ordering was easy, getting the package takes time. Hope it evetually comes, but i guess something went wrong.
Reply from Smileprint
Dear Rik,
We are sorry to hear you are unhappy with the delivery time. Our free standard delivery service can take up to 9 working days. Our express delivery is a good option if you desire a fast turn around with a delivery time of 1-2 working days.
Best Wishes,
The Smile Print Team
The delivery time is too long. It is better to order business cards by a Dutch printing company if you do not accept delivery time of more than 2 or 3 days.
Reply from Smileprint
I am sorry that you have not received your business cards yet. Please be aware that as stated on our website it can take up to 9 working days for parcels to arrive on our standard free delivery service. Alternatively you could use our express delivery service which will arrive within 1-2 working days.
Best Wishes,
The Smile Print Team
The time between ordering and recieving products is too long (almost 2 weeks!)
Reply from Smileprint
Dear Tineke,
Sorry to hear you expected your products earlier than they arrived. Please know that as stated on the website it can take up to 9 working days for parcels to arrive on our standard free delivery service. We also have an express delivery service which will ensure delivery within 1-2 days depending on when the order is placed.
Let me know if you would like to have a phone call from us then I will arrange this for you.
Kind regards,
The Smileprint team.
I had one particular question. I asked it on the phone and it was solved immediately. I remain your customer!
If you need business cards Smileprint is your partner. From ordering untill the fulfilment (the cards in your mailbox) it all goes as if in a flow. Within a week everything was settled and done with according to the promise.
Hi,
I have to make a review although my order is not delivered yet...
Reply from Smileprint
Hi there, just double checked for you and it looks like your cards were delivered on the 9th of July according to our system. If you still haven't received them email theteam@goodprint and we'll look into the problem for you.
from the first time i have used smileprint till now i have been fully satisfied. no complains and only compliments !
I think the quality is great, but the shipping is very slow, it actually comes from the UK, although the website is in Dutch.
I googled and your ad came along. While trying different sellers your interface was the cleanest in my opinion. I ordered a test card first, and was enthousiastic about the quality. As I live in the Netherlands and the cards are printed overseas it took a while before the cards arrived. However, the quality of the paper and the colors was so good that I decided to take this for granted. I now plan to order more cards.
The colors of the print are less bright than what I expected, but in general, the cards look great.
both in quality and service smileprint is among the best. I've bought more than 100 of different things from internet non of them are comparable with smileprint in service .
Smileprint is a great service provider, which offers hundreds of great templates, colors, editing possibilities, several types of papers and finishing as well as an helpful and dedicated Team.
Paper and printing quality is above expectations.
Theirs service is as quick as it is professional.
Smileprint is my partner of choice and I will continue counting on Smileprint for as long as my business lives!
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