SmokeyJoes Reviews 

267
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have been using this company since they opened years ago. They are always so helpful and friendly. They have even got juice in just for me and my wife. Deliver to me when I cannot get out with very... See more

Rated 5 out of 5 stars

I ordered on click & collect from the rugby warehouse. We failed to collect as we rushed off to attend a wedding, including an overnight stay 40 miles away. After returning home I was about to head o... See more

Rated 5 out of 5 stars

Always receive our orders quickly, had a few issues with lateness but down to royal mail which smokey joes corrected immediately without any fuss. Really helpful staff. We use them regularly.

Company replied

Rated 5 out of 5 stars

I am a customer who has used smoky Joe’s for a few years and been very happy with their service and expertise. Over the Covid period I have used their online service and hone delivery which has be... See more

Company replied

Company details

  1. Vaporizer Store
  2. Electronic Cigarette Store

About SmokeyJoes

Written by the company

At SmokeyJoes we offer a wide range of products from every aspect of vaping, including e-liquids from popular brands, kits, mouth-to-lung and sub-ohm tanks and all the accessories you'd ever need. All our products are supported with our highly rated customer service and support too!

If you are looking for starter kit, feel free to pop into a store, or browse on online to find something you like.

We offer a wide range of delivery and click and collect options, so you can get your e-cig goodies 7 days a week, at a time to suit you. We also offer same day delivery in areas close to our stores. Find out more about our deliveries here.

Contact info

4.9

Excellent

TrustScore 5 out of 5

267 reviews

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4.9

All reviews

(267)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good prices and prompt,quick…

Good prices and prompt,quick deliveries.thank you.

May 19, 2022
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Reply from SmokeyJoes

Thank you for the fantastic review James! We loved being of service to you and hope we can assist you again soon.

Rated 5 out of 5 stars

Good prices

Good prices, fast delivery. What's not to like.

May 18, 2022
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Reply from SmokeyJoes

Thanks so much Roger for sharing your experience with us. We hope to see you again soon.

Rated 5 out of 5 stars

I regularly use Smokey Joe's for my…

I regularly use Smokey Joe's for my concentrates and nicotine - for a fast and efficient service that is perfect each time.

May 13, 2022
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Reply from SmokeyJoes

We really appreciate you taking the time to share your rating with us Alex. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Good juice

Good juice. Quick delivery.

May 3, 2022
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Reply from SmokeyJoes

Thank you so much for your business and feedback, David If any of your friends or family need help, please let them know about us!

Rated 1 out of 5 stars

Brought the passion fruit cider liquid…

Brought the passion fruit cider liquid and can quite honestly say it is the worse flavour liquid I've ever had. I used not even a tank full of this liquid before throwing it away extremely soapy taste to it. Absolutely disgusting

April 24, 2022
Unprompted review
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Reply from SmokeyJoes

We always aim to deliver great products and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We use all feedback to make us better moving forward.

Rated 1 out of 5 stars

Thought I'd give the the energy ice bar…

Thought I'd give the the energy ice bar bottle a try as I go through so many elf bars of this flavour. Well what can I say, this liquid is unvapable and is definatly not the same flavour as the elf bar energy ice. Unfortunately this one's heading for the bin. I believe these bar bottles are copies but smokey joes themselves, shame!

April 16, 2022
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Reply from SmokeyJoes

Hi Chris We always aim to deliver great products and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We use all feedback to make us better moving forward.

Rated 5 out of 5 stars

10\10

10\10 quality, price and customer service

April 7, 2022
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Reply from SmokeyJoes

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 5 out of 5 stars

Quick and easy

March 31, 2022
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Reply from SmokeyJoes

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

Rated 5 out of 5 stars

Needed help to order

Needed help to order. Help given over the telephone. Staff are always ready to go the extra mile. Rapid delivery as always. Highly recommended.

March 16, 2022
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Reply from SmokeyJoes

Thank you so much Susan for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Rated 5 out of 5 stars

Great service and on time delivery

Great service and on time delivery.
Help and advice on products is excellent.
Unable to fault them.

March 12, 2022
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Reply from SmokeyJoes

It warms our hearts to hear such amazing feedback!” “Thank you for taking the time to share your experience with us! We're over the moon to hear that you're happy.

Rated 5 out of 5 stars

Great place

Great place, good knowledgeable people, good price.

March 8, 2022
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Reply from SmokeyJoes

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 5 out of 5 stars

No complains

No complains, order received in 30 minutes, quality as always

February 26, 2022
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Reply from SmokeyJoes

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Rated 5 out of 5 stars

Great service

February 12, 2022
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Reply from SmokeyJoes

We are incredibly grateful that you took the time out to leave us a 5-Star review.

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