Smooth Radio Reviews 

157
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This station has gone from the best to one of the worst. The music is still great but you cannot hear much of it due to certain individuals. Adil Ray states his name all the time which is so arrogant... See more

Rated 1 out of 5 stars

Giving this dismal station one star would be a bonus, for the turgid drivel they turn out on a daily basis. Hell isn’t Satan looking down at his prisoners burning in raging fires, it is an... See more

Rated 2 out of 5 stars

To all the Djs at Smooth Radio and especially Kate Garraway - as great as the songs are you play the same songs every single day over and over again !!! Please earn your salaries by spending time prep... See more

Rated 2 out of 5 stars

Love the minimal commercials and constant music but I have one question-there are millions of songs even mainstream ones. For God sake why do they play the same boring ones over and over and over. I'v... See more

Company details

  1. Radio Broadcaster
  2. Music Store

Information provided by various external sources

Smooth Radio is a network of adult contemporary local radio stations broadcasting on FM and MW stations in the United Kingdom.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

157 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(157)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

So many great songs but ffs

So many great songs but ffs, how many times can you play John Waite - Missing You, She's Like The Wind - Patrick Swayze, Man In Motion - John Parr etc?? There's millions of songs to choose from. What is this fecking playlist all about? Mainly positive though cos plenty of great songs but please sort this weird shit out.

June 29, 2025
Unprompted review
Rated 1 out of 5 stars

Lousy Choices

Mind numbing with same songs played every day it seems. I turn off as quickly as I turn it on. No imagination or thinking past the time warp it appears to be in
How about some good old rock n roll or the likes of B52, Ava Cassidy, Tom Jones, Dusty Springfield etc, etc. Come on please.

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

Boring repetition

Everyone to their own, but I found the playlist repetitively boring and interspersed with (thankfully only a few) adverts that are mind-numbing in their crassness.

May 22, 2025
Unprompted review
Rated 1 out of 5 stars

Music that spoils your breakfast

I’m staying in a Premier Inn and unfortunately they put this station on whilst I’m trying to have breakfast. It’s just too much, their music is absolute garbage and it just wrecks breakfast. If they were to play decent music then things would be different….

It would be lovely to hear them play my all-time favourite track: Suppers Ready by Genesis…25 minutes of pure genius.

The best thing this radio station can do is close down.

February 2, 2025
Unprompted review
Rated 1 out of 5 stars

Depressing at best

Depressing at best. You can be in a good mood and this drags you down. The same cringe worthy tracks like Madonna Crazy for you, when she has made much better music and Cyndi Lauper Time after Time. Are these seriously supposed to be romantic? Imagine having some personal tragedy and having to listen to this, you'd be wanting to run in front of a bus. Maybe if there were more upbeat songs, beside motown and 70s disco then that would be a start. Adele's be easy on me is like Chinese water torture as is the repetition of Chicago's depressing songs.

January 20, 2025
Unprompted review
Rated 1 out of 5 stars

"AOI" calling irritation

They play way to many repetitive and annoying advertisements. All you hear all day long is “Aoi”…. I really enjoy their music but really cannot stand the “Aoi” any more

December 13, 2024
Unprompted review
Rated 1 out of 5 stars

Better in Portugal

I listen to smooth radio in Portugal. The music selection is so much better and really is 'smooth' rather than just the same as many other UK radio stations. Use old songs not smooth.....

December 9, 2024
Unprompted review
Rated 1 out of 5 stars

What's happened to it?

What's happened to it? I loved it, now it's the same songs daily. Also the amount of ads are ridiculous. Seems to be ads inbetween every song. Think I'll look for a different channel. Shame, it was my go to station. Just boring now.

December 5, 2024
Unprompted review
Rated 2 out of 5 stars

SAME SONGS, DAY IN, DAY OUT!

I like the station but it's like being on a rollercoaster of 'round robin' songs which don't change from day-to-day, week-to-week or even month-to-month! To coin a phrase, will you PLEASE change the record(s)!

October 4, 2024
Unprompted review
Rated 1 out of 5 stars

Repeat, repeat, repeat, repeat

Wasn't intentional to write a "repeat, repeat, repeat, repeat" review, as outlined by the reviewer, 4 reviews ahead of mine !!!

But must have started to listen to Smooth Radio again "has anyone got a dry mouth, cough" to "has anyone got a dry mouth" y "has anyone got a dry mouth", well, "has anyone got a dry mouth, we sell t"

Can't have listened to Smooth Radio since a previous, May review, it's taken about 22 Hr's to remember why - endless stream of low grade adverts, but seems I'm achieving Smooth Radios repeat output ! & I'm not being paid for it !

September 11, 2024
Unprompted review
Rated 1 out of 5 stars

Repeat repeat repeat

This station needs to be taken off the air and have a long hard look at its playlist. It’s always the same 20 songs every single day. It’s enough to make you insane and the adverts drive you up the wall. I wish there’s a way to contact them directly so we can let them know how much we hate their playlist

September 5, 2024
Unprompted review
Rated 1 out of 5 stars

Stop lying, it's never the best music!

Awful monotone dreary Smooth FM.
I realise we've all got different tastes but this is just dull awful slow lovey dovey heartbreak songs. Please stop. This station was chosen by our 60yr old manager. We are not allowed to change it and we are not allowed earphones. Ear plugs do NOTHING. I hate it. This will be mentioned when handing in my notice.

August 14, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look