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Company details

  1. Telecommunications Service Provider

Information provided by various external sources

SMS Broadcast is a bulk SMS provider and an easy way to use SMS Marketing in your business. Our UK SMS Gateway can dramatically reduce your marketing and communication costs.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 2 out of 5 stars

Dramatic decline in service

I used this service for several years very successfully. However have seen a dramatic decline in service with recent acquisition, and arbitrary changes in fee structure so that credits expire after a short time. No response to tech or account queries. Have had to move on to another provider.

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service with a Heart

The interface is extremely simple to use - intuitive.

Great customer service with quick come-back.

In addition, this company deserves a shout-out for putting themselves out for my organisation which has been using them to provide a Covid-19 related service.

April 29, 2020
Unprompted review
Rated 2 out of 5 stars

No International SMS

We were going to replace Esendex with this. unfortuantely we have clients in Europe and it does not seem to support SMS outside the UK?

If you are UK only then fine. otherwise, not so much

April 20, 2020
Unprompted review
Rated 5 out of 5 stars

Definitely Consider SMS Broadcast

I have been with SMS Broadcast for a few years and I find their service and pricing excellent, If you're looking for a reliable texting company then definitely consider these guys and if you need a little extra help their telephone and email support is 2nd to none.

October 29, 2019
Unprompted review
Rated 2 out of 5 stars

Terrible interface / Poor Customer Service.

Terrible interface. Does not remember message if you need to alter and resend to a number that you typoed. Doesn't do international either at least not the countries I have tried. Really basic unintuitive out of date design. Probably designed when windows 3.1 came out....

FollowUp (1)
Yes a real client. Its a shame that smsbroadcasts approach isn't to make direct contact asking for feedback, but to try and have an uncomfortable review blocked.

FollowUp(2)
Again smsbroadcast attempt to have an uncomfortable review blocked.
Why not spend that time improving the product or engaging with clients? it would be better for us all.

January 3, 2018
Rated 5 out of 5 stars

Great service

I love this SMS service it is great value for money, easy to use, and I like having the convenience of use of a full keyboard.

October 19, 2016
Unprompted review
Rated 5 out of 5 stars

Simple but efficient

I am still on my free trial but will sign up soon. I have used this service because it is easier for me to send business SMS from my computer rather than my phone. Although the user-interface doesn't look too spectacular, the functional design is excellent and includes SMS-merge with name and number database, progress reports etc.
I can highly recommend!

August 10, 2016
Unprompted review
Rated 5 out of 5 stars

Its a great start...

Just started using this service.

It just couldn't be easier, its cheap, works well, and takes you through the process very swiftly indeed.

Looks like i have landed on a really winner here, no problems so far and i can't see there be any.

Great Job !!!

February 19, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic

I have just started using this service for my business and am thrilled. It is so easy to use and the costs are infinitesimal. Couldn't do without it now.
Saves so much typing time not doing it on my phone.
Highly recommended.
Glenn

February 10, 2016
Unprompted review
Rated 5 out of 5 stars

Brilliant so far!

So far so good, although they don't have a UK based telephone number they responded to my email the next day and sorted the problem straight away for me. I even got a nice surprise discount on my first purchase! Will continue using and will definitely recommend. I would be nice to have a UK office though.

February 4, 2016
Unprompted review
Rated 5 out of 5 stars

Faultless service

I ditched fishtext as 10% of messages just disappeared. After sending over 200 messages with sms broadcast, every one delivered instantaneously. The website is free of rubbish and operates instantly at all times. No spam no adverts just instant delivery every time.

November 28, 2015
Unprompted review
Rated 5 out of 5 stars

Great service and product, at a very reasonable cost!

Were now sending 3 times the amount of SMS messages, basically because of the SMSBroadcast pricing levels.
Very simple, and easy to use. Great communication from Support. I especially like the fact that Undelivered messages as re-credited. Great idea.

November 23, 2015
Unprompted review

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