Snap Finance Reviews 10,165

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,234 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and user experience, noting the quick and easy process for obtaining financing. Many appreciate the helpful and professional staff, who are often praised for their kindness and efficiency in answering questions. The ability to pay off loans within a 90 or 100-day period to avoid interest charges is a significant benefit for many. However, some customers also noted issues with payment clarity, specifically that the total amount shown in their account for the 100-day payment option did not always match the amount later stated in the contract, leading to unexpected additional charges. A few other people also felt that customer service was unhelpful in resolving these discrepancies and that the interest rates could be very high if the balance wasn't paid off within the interest-free period.

What people talk about most

Payment

People report ambiguous experiences with payment. Many customers appreciate the flexible payment options,... See more

Service

Customers had positive experiences with service. Many reviewers appreciate the quick and efficient service,... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting its ease and convenience.... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting experiences that were quick,... See more

Staff

Users describe positive interactions with staff. Many customers report that staff members are helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Being able to pay off the loan within 90 days to avoid interest charges was extremely helpful. Also calling customer service to set up the payment plan to pay off the load within the 90 days went very... See more

Company replied

Rated 5 out of 5 stars

The name of this company says it all. I had a great experience. From Application to Approval to Actual Repair of my car. Everything was as quick as a "SNAP" of the finger. I would recommen... See more

Company replied

Rated 5 out of 5 stars

I ordered my tires and had them 2 days later. It was quick approval and quick delivery with excellent quality new tires. The only thing I can complain about is the delivery company dropped in the midd... See more

Company replied

Rated 5 out of 5 stars

Pristene Tire on advised me of this program as I needed emergency tires and this worked for me as I did not plan for $1000 worth of tires made it very simple very easy thank you so much great experien... See more

Company replied


Company details

  1. Financial Institution
  2. Alternative Financial Service
  3. Leasing Service
  4. Payment Service

Written by the company

Snap Finance harnesses the power of data to empower consumers of all credit types to get what they need. Launched in 2012, Snap’s technology utilizes more than a decade of data, machine learning, and nontraditional risk variables to create a proprietary platform that looks at each customer through a more holistic lens. Snap’s lease-to-own and credit solutions are changing the face and pace of consumer retail finance. For more information, visit snapfinance.com.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Easy request for credit

Easy request for credit. Interest rate too high, but I needed the appliance and didn't have the cash. Quick and easy process

March 27, 2026
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Reply from Snap Finance

We're happy to hear that the credit request process was easy. We recognize that the interest rate was not ideal, but we're glad we could help you get your appliance.

Rated 4 out of 5 stars

I was in need of furniture and I apply…

I was in need of furniture and I apply with snap and got accepted. Thank again, now I have manageable payments and new furniture!

April 2, 2026
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Reply from Snap Finance

We're happy to hear that you were approved and got the furniture you needed! It's great to know our manageable payment options worked for you. Thanks for your feedback!

Rated 5 out of 5 stars

Easy to do

Easy to do, quick and affordable

March 21, 2026
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Reply from Snap Finance

Thanks for sharing your experience! We're glad to know the process was simple, fast, and fit your budget. Snap Finance is here to help make things easier whenever you need it.

Rated 1 out of 5 stars

It's not letting me log on

It's not letting me log on

April 9, 2026
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Reply from Snap Finance

Kim, we would like to work with you to see how we can help. We tried to reach out to you to discuss your concerns, but unfortunately, we were unable to connect. Can you please contact our team for assistance. You can send us a direct message or call us at (877) 557-3769. We are available from 7am to 7pm M-F (MST) We look forward to assisting you.

Rated 5 out of 5 stars

The best

This company is one of the best I have ever met, kind and easy to help and they got me out of a big trouble, thank you for your help.

April 1, 2026
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Reply from Snap Finance

Thank you for your kind words! We're happy to know you had such a positive experience and that everything was simple and helpful when you needed it most. Snap Finance is always here to support you along the way.

Rated 5 out of 5 stars
Snap Finance logo

Reply from Snap Finance

Thank you for your feedback! We're glad you had a great experience and that the shipping was fast. Snap Finance is here to keep things simple and convenient for you.

Rated 5 out of 5 stars

Approved quickly

Approved quickly. Choices for financing available great!

March 28, 2026
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Reply from Snap Finance

Thank you for your feedback! We're glad the approval was quick and that you found the financing options helpful. Snap Finance is here to make things simple and flexible for you.

Rated 5 out of 5 stars

I appreciate snap for allowing me the…

I appreciate snap for allowing me the privilege of owning a bedroom set and a dining table set I super appreciate the company and their team ♥️

February 7, 2026
Unprompted review
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Reply from Snap Finance

We're happy to hear that you are enjoying your bedroom and dining table sets. We appreciate you and your kind words about our team!

Rated 5 out of 5 stars

Good good good

April 9, 2026
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Reply from Snap Finance

Thank you for the 5-star review! 🌟
We love the enthusiasm—so glad to hear you had a great experience!
We truly appreciate your feedback and your support!

Rated 5 out of 5 stars

I was able to get finance through Midas…

I was able to get finance through Midas on N Green River Rd, Evansville, IN. It was an easy application to sign up for. I needed work done on my car and I thank snap finance for helping me do that when I didn’t have the money.

March 27, 2026
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Reply from Snap Finance

We're happy to hear that the application process was easy and that we could assist you with your car repairs. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Excellent company

I ordered my tires and had them 2 days later. It was quick approval and quick delivery with excellent quality new tires. The only thing I can complain about is the delivery company dropped in the middle of my driveway instead of on my porch. Overall, I would use again if I needed too!

April 3, 2026
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Reply from Snap Finance

We're happy to hear that you received your tires quickly and appreciate the excellent quality. We apologize that the delivery wasn't ideal. Thank you for the feedback; we'll address this with the delivery company. We appreciate your business!

Rated 5 out of 5 stars

Power Appliance Twinsburg provides superb service

Power Appliance in Twinsburg offers exceptional pricing, excellent customer service and delivery team, quality products with a knowledgeable staff. The entire team is enthusiastic, personable and professional. The prices are very affordable with various payment and financing options. I used SNAP Finance to purchase a washing machine in an emergency situation; I am very satisfied with my overall experience.

March 31, 2026
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Reply from Snap Finance

We're happy to hear that you had an excellent experience with our team! We appreciate you mentioning our affordable prices, payment options, and quality products. Thank you for your positive feedback and for choosing us during your emergency situation.

Rated 5 out of 5 stars
Snap Finance logo

Reply from Snap Finance

Thank you for the 5-star review! 🌟
We’re glad to hear you felt listened to and supported. Providing attentive and helpful service is very important to us.
We truly appreciate your feedback and your support!

Rated 1 out of 5 stars

I had a phone appointment on 4/9/26 at…

I had a phone appointment on 4/9/26 at 9am but they never called.

April 9, 2026
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Reply from Snap Finance

Stephen, we would like to work with you to see how we can help. We tried to reach out to you to discuss your concerns, but unfortunately, we were unable to connect. Can you please share your experience with us? You can send us a direct message or call us at (877) 557-3769.

Rated 5 out of 5 stars

Good job job and great service

Good job job and great service

April 8, 2026
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Reply from Snap Finance

We appreciate your kind words! It’s great to know you had a positive experience with the service provided. Thanks for choosing Snap Finance!

Rated 5 out of 5 stars

Easy to apply

Easy to apply

March 27, 2026
Snap Finance logo

Reply from Snap Finance

We appreciate you sharing your experience! It’s great to know the application process was simple and convenient for you. Thanks for choosing Snap Finance!

Rated 5 out of 5 stars

Excellent helpful

Very helpful. I love it. Get customer service

March 13, 2026
Snap Finance logo

Reply from Snap Finance

We're happy to hear that our customer service was helpful to you and that you love it. Thank you for your feedback!

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