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SNO ski holidays Reviews 553

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and friendly demeanor, making the booking process smooth and stress-free. Many people highlight the excellent service received, noting the efficiency and ease of organizing their holidays. Reviewers frequently mention the quick response times and clear communication, which contribute to a seamless experience from initial inquiry to departure. Consumers are particularly impressed with how the company handles all aspects of the holiday booking, from finding suitable options to managing complex arrangements, often resulting in holidays that exceed expectations. The personalized approach and willingness of the staff to go above and beyond are frequently cited as key reasons for repeat business and strong recommendations.

What people talk about most

Staff

Customers consistently express high satisfaction with the staff, highlighting their helpfulness, knowledge,... See more

Holidays

Customers had positive experiences with holidays. Many reviewers praise the ease and efficiency of booking,... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently praising its ease and efficiency.... See more

Service

Clients share positive opinions on service, consistently highlighting the team's knowledge, efficiency, and... See more

Response time

Consumers find response times to be excellent. Reviewers consistently praise the quick and prompt responses... See more

Based on these reviews

Rated 5 out of 5 stars

We've organised our ski holidays through Richard Tasker @sno (and Greg) for a few years now and have been very happy. We didn't always know what we wanted and have been supported with patience all alo... See more

Company replied

Rated 5 out of 5 stars

5 stars and well deserved. 2nd time I've booked with Sno ski holidays. Dealt with Jack on both occasions, Alpe d'Huez Club Med in 2024, and our recent booking for January 2026 in Meribel. Fast,... See more

Company replied

Rated 5 out of 5 stars

We have been booking our ski holidays with SNO for the past four years and always go through Greg. He really understands what we’re looking for and consistently provides excellent customer service. Gr... See more

Company replied

Rated 5 out of 5 stars

We have used Jack for three chalet holidays for groups from 8 to 16 people. He has made the process so easy and each holiday has been exceptional from the quality of the chalets, food and staff to the... See more

Company replied


Company details

  1. Ski Holidays
  2. Tour Operator
  3. Travel Agency

Written by the company

SNO ski holidays and snowboarding package deals in the world's top ski resorts. Browse and book the best ski hotels and catered ski chalet holidays, ATOL protected with departures from all UK airports. Friendly, attentive service, seamless booking and the best prices from the UK's favourite ski holiday experts. The SNO team are experts in family skiing, group ski holidays, luxury ski hotels and chalets, and all-inclusive ski holidays. With the biggest selection of skiing packages from early-bird offers to last minute ski deals, www.sno.co.uk has the best ski deals, loved by British skiers and snowboarders.

ATOL protected

Your holiday money is safe

Your holiday money is safe
All ski holidays, catered chalets and ski hotels booked with flights benefit from ATOL protection administered by the government's Civil Aviation Authority. This is the gold standard of consumer travel financial protection.

Contact info

4.9

Excellent

TrustScore 5 out of 5

553 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A team

Richard was fantastic! He found a brilliant deal for our family ski holiday and was incredibly quick to respond to all my questions. We had a super week—thank you so much!

March 28, 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

That's really great to hear Andrea - thank you for your review and huge thanks from Richard especially!

Rated 5 out of 5 stars

Richard and Greg @ SNO

We've organised our ski holidays through Richard Tasker @sno (and Greg) for a few years now and have been very happy. We didn't always know what we wanted and have been supported with patience all along. They have access to a good variety of deals and happy to complement with the add-ons we needed.

April 6, 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you for your terrific review Francesca and a big thanks too from Richard and Greg!

Rated 5 out of 5 stars

Fantastically helpful company

Fantastically helpful company. I dealt with Calvin he couldn’t do more for me and to get me the best price highly recommend this company.

March 5, 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you so much Sophie from us all. Calvin says a big thank you too!

Rated 5 out of 5 stars

Ask for Greg….

We have been booking our ski holidays with SNO for the past four years and always go through Greg. He really understands what we’re looking for and consistently provides excellent customer service. Greg keeps us informed about upcoming deals, is quick to respond to any queries, and makes the whole booking process smooth and stress-free. On the rare occasion we’ve had a small issue, it’s always been resolved quickly and efficiently. We highly recommend booking with SNO—and if you can, ask for Greg!

December 28, 2025
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

That's terrific to hear Natalie and thank you for trusting us to look after your ski holidays each year. Huge thanks from us all and especially Greg!

Rated 5 out of 5 stars

Booked a catered chalet trip with…

Booked a catered chalet trip with Richard in April, booking experience was fantastic, Richard found what we needed and where we needed it due to being so late in the season. Only ever been on one catered chalet holiday which was so long ago I don't really remember it, usually go Airbnb and drive. Nothing was too much trouble for Richard even the multitude of questions, some stupid some not so. Taking 3 adult sons so catered was key for us. I'll update again after the trip. Thanks Richard, great job so far.

February 20, 2026
Unprompted review
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Reply from SNO ski holidays

Thank you so much for your terrific review Jon. A big thanks from Richard especially!

Rated 5 out of 5 stars

Calvin was very responsive and helpful

Calvin was very responsive and helpful in sorting a last minute skiing holiday for my dad and I, sending over a few different options and helping me find a package that worked for me. Would use again.

February 27, 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you for your kind review Nick and a big thanks from Calvin too!

Rated 5 out of 5 stars

Great value & trusted service!

Great value & trusted service!
SNO are my Go-Too agent for every ski holiday. Calvin and the team reliably get the best deals on the market, are knowledgeable about the mountains and overall provide a great service and value for money.
I've been booking with them for years and have never been disappointed.

February 14, 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you so much Amanda it really means a lot to us all! Huge thanks from Calvin especially - he says "hello!"

Rated 5 out of 5 stars

Sno Holidays

I’ve been booking my ski holidays through Sno for around five years now and have dealt with Calvin each time. The service has been fantastic every year.
All of the staff are extremely knowledgeable and always go above and beyond to help. They’re very easy to reach by both email and phone, and are always happy to assist with any questions or issues.
I would definitely recommend booking with Sno, and especially working with Calvin, if you’re planning a ski holiday.

January 17, 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you so much for your terrific review Joseph! Thank you for trusting us to look after your ski holiday every year and big thanks especially from Calvin.

Rated 5 out of 5 stars

Booked our last 3 trips with Calvin

Booked our last 3 trips with Calvin. Always very responsive, and gets us a better deal than going direct with ClubMed

February 1, 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you for your kind review Chris from us all and especially from Calvin!

Rated 5 out of 5 stars

Great delas and great service

Sno has been great over the past few years. Calvin has been our contact and he has always delivered with a great deal and equally great service.

March 6, 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you for your kind review David and thanks from Calvin especially!

Rated 5 out of 5 stars

Richard made everything so easy

Richard made everything so easy, I would 100% recommend using SNO to book your holiday.

February 15, 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you for your review Lisa and thanks from Richard too!

Rated 5 out of 5 stars

Been using these guys for years and…

Been using these guys for years and years! Calvin has been my go to and he's great. Always finds us great deals and knows exactly what we like...and also deals with my constant changing of group size and rooming problems! I've tried countless times to find a better deal by doing things solo but it's honestly not doable, and not even worth the effort. Use Sno!

March 5, 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thanks so much Gareth! Calvin says a big thank you and from us all!

Rated 5 out of 5 stars

Helpful and responsive company

Helpful and responsive company. Calvin was really fab - answered questions very promptly and got us a great deal on our holiday
Would definitely use SNO again

March 1, 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you for your review Helen and especially from Calvin!

Rated 5 out of 5 stars

Excellent service from SNO...

We have been using SNO and agent Calvin for many years. Our group for skiing ranges from 30 to 40 + and each year the service is fantastic. From the deals, the support provided and ongoing support each year is second to none. Excellent service highly recommended. Already locked in 2027 and due to go on 26 ski family trip. Brilliant

March 2, 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Amazing - thanks so much Nicola! Calvin says have a terrific ski holiday!

Rated 5 out of 5 stars

Brilliant service

Off in a couple of weeks to
Mayrhofen. I have booked via Richard now for years , mostly Val desire .
Every year as if by magic Richard emails me asking if I have booked , how he times this email is a mystery as it’s normally exactly when I am thinking . I reply , he then sends me a list of suggestions based on my quite exacting requirements… high resort , a high end sport hotel , big pool , sauna , good food , a general budget ( half board ) decent room etc etc .
I deliberate , ask his advice on the area , location etc add the odd extra and then book. He knows all my details , I pay and everything is sorted . Bloody fantastic service and never in all the trips he has sorted is anything amiss . If you want a hassle free one point of contact service look no further . Highly recommended and more than helpful. Recon I have another 7 years of skiing left in me which will take me to 70 years old when I think I might if global warming hasn’t beaten me to it , retire from skiing . Just hope Richard doesn’t retire before that 🤣

March 5, 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Wow that's a really kind review Paul - Richard is blushing. Thanks so much from us all and a huge thankyou from Richard!

Rated 5 out of 5 stars

Booked our ski holiday through SNO and…

Booked our ski holiday through SNO and Calvin was brilliant. Fast, professional and efficient service with clear expert knowledge. He made booking what can be a complex holiday to organise slick and easy. Superb experience start to finish.

March 5, 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you very much for your terrific review and a big thanks from Calvin too!

Rated 5 out of 5 stars

excellent

Calvin was excellent from start to finish with our recent Ski holiday booking. rapid responses to questions and clearly set out all the options as well as securing the rooms we wanted as soon as they became available. we wouldnt hesitate to recommend both Sno and Calvin.

March 5, 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

That's great to hear Dan - thanks so much for recommending us and a big thank you from Calvin!

Rated 5 out of 5 stars

All questions were answered promptly…

All questions were answered promptly which enabled a late booking to be made so easily. Thank you to Calvin

February 26, 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thanks Ian for your kind review - Calvin says have a great ski holiday!

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