Snooker and Pool Table Company Ltd Reviews 346

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolutely delighted with this pool/boardroom table. The craftsmanship and attention to detail are outstanding, and the design looks fantastic. From start to finish, the communication and custome... See more

Company replied

Rated 5 out of 5 stars

Extremely happy with the whole experience when selecting and purchasing our pool table, Darren was really helpful to explain everything properly to make life easier when choosing options. Also fa... See more

Company replied

Rated 5 out of 5 stars

Fantastic all round experience. Darren was extremely helpful when I visited the showroom / workshop. Our pool table was crafted on site in Essex and we are thrilled with the quality of the craftsman... See more

Company replied

Rated 5 out of 5 stars

Darren and his team were fantastic, our 12ft custom snooker table was delivered yesterday exactly as ordered and looks fantastic in our space! Would 100% recommend the company to anyone.

Company replied

Company details

  1. Billiards Supply Store
  2. Manufacturer

Information provided by various external sources

UK manufacturers of the finest pool tables and snooker tables since 1978. In addition, we sell a range of complementary games room equipment and home bars.


Contact info

5.0

Excellent

TrustScore 5 out of 5

346 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Brilliant company - very efficient and a wonderful work - we love our pool table

March 22, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Pool table arrived on time and on…

Pool table arrived on time and on budget with excellent installation completed. Would recommend this company.

October 14, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

We love our table!

We love our table!! It is not only stylish and beautiful but also a joy to play on. Darren and his team have done a brilliant job and we couldn't be more thrilled.

October 13, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. From agreeing dates for production, discussions on features, delivery and assembly everything was smooth and efficient. The table itself is magnificent, beautifully made and stunning to look at. Exceeded all our expectations and great to see traditional craftsmanship still exists in the UK.

September 29, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Big Thankyou to Darren and team at…

Big Thankyou to Darren and team at snooker & pool table LTD.
Received my new table and plays like a dream.
🎱🎱 made me a very happy man.
Thanks again

October 7, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Darren and his team were great

Darren and his team were great. Excellent customer service and communication. Very friendly and accommodating. Great table and am very happy. Will definitely use again.

September 26, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

I ordered a 6x3 wood snooker table

I ordered a 6x3 wood snooker table. It was delivered and installed in good time and the quality of the table is way better than the 'engineered wood' crap that other vendors sell. The installer set the table up exactly as I asked for and tidied up after removing all packaging and removing it. Overall a top notch experience.

September 12, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Darren was extremely helpful with…

Darren was extremely helpful with advice on our purchase. We had a very speedy delivery and installation the guys were very efficient. Would recommend 100%

September 7, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Many thanks to Darren and the team

Many thanks to Darren and the team, both customer service and quality of product are fantastic. Couldn’t recommend them enough.

August 9, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Very happy with the service we received…

Very happy with the service we received and how quick and helpful the guys were.

Definitely would be recommending them.

August 8, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

New table

Ordered a table took 10 weeks which is what was stated to myself on lead time it came within the time frame stated. Table is beautiful and polished lovely solid oak. Darren and his colleague took a hour to install it also going out of there way to get the table to me on time as I live a long way away from their location. Would 100% recommend brilliant product and service.

July 15, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Snooker table delivery

Very happy with the timely and clean delivery / installation. The follow up queries were also dealt with swiftly

July 15, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Top Blokes got everything I wanted all…

Top Blokes got everything I wanted all installed no issues highly recommend

June 28, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

I have had a very good experience

I have had a very good experience with Darren and his team.

They were patient and installed my table with care and dedication.

I am very happy.

Rav

June 22, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

An awesome table and great team to deal with.

The Snooker and Pool Table Company are terrific, I cannot praise them highly enough.
The care and attention to detail is excellent, their communication is perfect and they are easy and pleasant to deal with. Most importantly, the table itself is superb, it looks fantastic and plays perfectly.
It was also delivered ahead of schedule.
I highly recommend.

June 21, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Excellent service

Excellent service, couldn't fault anything from start to finish, Darren was a joy to have in my home delivering & setting up the table.
Highly recommended

Dave

June 2, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Great service ,very easy to deal with

Great service ,very easy to deal with. Darren was very patient with a build delay ourside and good quality table.

May 30, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Extremely professional

Extremely professional, very happy with the service - would highly recommend Darren and his team. We have already lost hours playing pool, since getting it! The best money we have spent. The pool table has exceeded our expectations. 5 star!

May 25, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

Rated 5 out of 5 stars

Fantastic!!

Amazing service and so pleased with our pool table -it exceeded our expectations!! Would highly recommend…

May 23, 2022
Snooker and Pool Table Company Ltd logo

Reply from Snooker and Pool Table Company Ltd

We thank you and appreciate you taking the time to answer our review. It is paramount for us to get customer satisfaction and a great feedback on our quality products and the service we provide.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look