Terrible customer service. Their marketing states it's a £75 deposit per person, yet Snowboxx decided to charge me the full £4K in one go. I've been trying to get a refund for over 5 weeks and sti... See more
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See what reviewers are saying
Awful customer service. I have been trying to contact Snowboxx for nearly five days regarding a booking and have not had a single response. There also appears to be no working contact number,... See more
Absolutely awful. Staff have no clue what's going on so when there is an issue noone takes accountability. Don't book this. They threatened to kick us out of our accommodation midway though for not pa... See more
Fantastic company! Travel with them every year for their ski festival. Sadly 2020 festival was unable to go ahead due to Covid19 but the team posted updates as when they were needed. Customers giv... See more
Company details
Information provided by various external sources
Snowboxx Festival - Music. Mountains. Beyond. Tickets on sale now at - www.snowboxx.com
Contact info
Gaunt Street 103, SE1 6DP, London, United Kingdom
- www.snowboxx.com
Scammers don’t going anywhere near them…
Scammers don’t going anywhere near them , appalling customer service and change terms and conditions on bookings once you have booked. Appalling company can never get hold of. If you want to go to a festival I’d avoid and go snow bombing or elsewhere
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