Snow Express Reviews 372

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We’ve used Snow Express for 3 return journeys. The journey has gone smoothly each time, usually arriving within minutes of the timetable. The drivers are all lovely, and the seats are as comfortabl... See more

Rated 5 out of 5 stars

We used the snow express for our trip to valmorel in Feb half term. I’ve tried just about every method of transport to the alps and the snow express came out on top for me! Super comfortable co... See more

Company replied

Rated 5 out of 5 stars

I have used Snow Express many times to get to the Alps including Tignes, Val D'isere, Val Thorens and La Plagne. They and their partner firm Action Outdoors are a first class outfit. Nice coaches and... See more

Company replied

Rated 5 out of 5 stars

Travelled for the first time with snow express this year and was pleasantly surprised by how simple and stress-free the journey was. All the staff are very friendly and helpful, the bus is well equipp... See more

Company replied

Company details

  1. Ski Holidays

Information provided by various external sources

Low cost, low hassle coach travel from the UK to more than 40 top French ski resorts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

372 reviews

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Rated 5 out of 5 stars

Does what it says on the tin - will be back for more!

Does what it says on the tin. Great skills from the drivers who took us all the way to Argentiere.
I will be back for more!!

March 30, 2020
Unprompted review
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Reply from Snow Express

Thanks for the review! Always great to know we provide the service that we advertise.
Hopefully see you on another trip soon!

Thanks
The Snow Express Team

Rated 5 out of 5 stars

Good way to the Alps cheaply!

Good value for money ,nice coach,friendly staff well organized too.
Not too horrendous as breaks are well planned at nice locations.
They seem very well organized company.
No booze policy on the coach is an excellent idea.

March 30, 2020
Unprompted review
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Reply from Snow Express

Thanks for the great review! So glad you had a comfortable journey and found our scheduled stops, and company policies up to standard.
Looking forward to seeing you travel with us again soon.

Thanks
The Snow Express Team

Rated 5 out of 5 stars

Travelled for the first time with snow…

Travelled for the first time with snow express this year and was pleasantly surprised by how simple and stress-free the journey was. All the staff are very friendly and helpful, the bus is well equipped with USB ports and WiFi which made the journey even more enjoyable. Much easier and cheaper than flying or travelling by train and would highly recommend to anyone considering what is the best way to travel to the French Alps. Much better for the environment too!

March 24, 2020
Unprompted review
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Reply from Snow Express

Thanks for the review! We are so glad you had a comfortable journey. We aim to make travel to the French Alps as affordable and efficient as possible. It is also great that we are helping to reduce the volume of air traffic at the same time. Glad that you had a great first experience and hope to see you again soon!

Thanks
The Snow Express Team

Rated 5 out of 5 stars

A brilliant company that puts customers first

Cannot praise them highly enough. We have travelled with Snow Express once before and found that despite the long journey, it’s easier and less stressful than flying, not to mention cheaper and more eco-friendly. The drivers are great and it has felt like a very smooth operation on both occasions.

This time, however, they went above and beyond. We actually arrived in France just hours before the government announced the ski resorts were closing and Snow Express were nothing short of brilliant. Within a couple of hours of the announcement on the Saturday night, they e-mailed us to say they were sending a coach back out to get us all (at no extra cost to us) and by 5.30pm on Sunday, we were on our way home. They were so professional throughout and really put their customers first.

Thanks again Snow Express!

March 20, 2020
Unprompted review
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Reply from Snow Express

Thanks for the review Helen! During this trying time we tried our best to help all our customers to the standard that we always aim to provide. We are so glad we managed to help you get home safe.
Wishing you well from all the Snow Express Team and hope to see you again soon!

Rated 5 out of 5 stars

Just back from France

Just back from France. The first time we have travelled with Snow Express. Can't believe what a fantastic service it is. Totally reliable with an amazing on-board crew. Would highly recommend.
regards,
Peter & Ann Ayres

March 17, 2020
Unprompted review
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Reply from Snow Express

Thanks for the review Ayres Family! Always a pleasure to welcome new customers and we will hopefully see you again soon!

Thanks
The Snow Express Team

Rated 5 out of 5 stars

This is the third time I have used Snow…

This is the third time I have used Snow Express and I cant fault them.

The staff could not be more helpful. They provide regular updates if there are any delays. They are meticulous about making sure everyone is back on the coach after a break. The coach is very clean and comfortable and this year we were even able to make hot drink.

March 16, 2020
Unprompted review
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Reply from Snow Express

Thanks for the review Pamela! Glad you had a pleasant journey and that the coach and our staff where up to your standard. We always try to be as professional as possible whilst also being our usual friendly selves. Hopefully see you again soon!

Thanks
The Snow Express Team

Rated 5 out of 5 stars

Fantastic Professional Service

Easy to book online. I have been using the Bus for many years. Never a problem. I just get on at Victoria off at Tignes no carrying cases or skis through Airports. Cheaper and greener than flying or self drive.
I usually sleep most of the way after the ferry, and have a film on my iPad for the morning.
Great drivers.

March 5, 2020
Unprompted review
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Reply from Snow Express

Thanks for the amazing review Kevin! Good inside tips from a regular client about sleeping and using devices on board to keep yourself entertained. We always recommend bringing anything you may need (ear plugs, eye mask, blanket) and there are USB charging ports on each seat which hopefully makes it easier for all the film watching to be enjoyed.

Hopefully see you again soon!
Thanks
The Snow Express Team

Rated 5 out of 5 stars

We travelled with Snow Express for two…

We travelled with Snow Express for two years 2019 and 2020 . Nice experience so far. Yuo can get on board decent size of luggage.The journey is long but most of the time you sleep. There is toilet on board. It is clean. we will use them next year again. Thank you Snow Express

March 5, 2020
Unprompted review
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Reply from Snow Express

Thanks for the detailed review Elena! Glad you had a pleasant journey with us and found the amenities on board and luggage allowance suitable for your needs. We always try to do the best we can whilst keeping Snow Express as an affordable travel option.

Hopefully see you again soon!
Thanks
The Snow Express Team

Rated 5 out of 5 stars

A great service

A great service. Very helpful and reliable staff that want the journey to work for you. Used them before and will use them again. Many thanks.

March 5, 2020
Unprompted review
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Reply from Snow Express

Thanks for the review! Glad you had a good journey with us and we aim to keep up the high standards for all our clients.

Hopefully see you again soon,
Thanks
The Snow Express Team

Rated 5 out of 5 stars

Hassle free travelling

I used the snow express last jan and this year jan, and my experience was excellent. Friendly drivers, simple travelling with 2 long stops, maybe the seats little bit small but i am little bit big :) 6ft2 all over, by the way I am very satisfied, I am sure I will use again.

March 4, 2020
Unprompted review
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Reply from Snow Express

Thanks for the review Robert! Glad you have had a good experience even if it was a bit of a squeeze. Dave our director usually meets the bus in London, so if you arrive on time always worth asking if an aisle seat is possible.

Hopefully see you again soon!
Thanks
The Snow Express Team.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Comfy bus, very good price, great luggage allowance, fantastic drivers and admin team, very friendly, delivered me to the centre of Tignes, stress free. We were delayed getting home due to Storm Ciara. The team were amazing, keeping us informed and even helping me find a hotel due to very late arrival. Couldn't be better.

March 3, 2020
Unprompted review
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Reply from Snow Express

Thanks for the great review Clare! We aim to be an affordable, stress free and comfortable way to travel to the Alps. In times of disruptions such as Storm Ciara we always aim to keep our customers updated via text and email with a friendly voice at the end of the phone when it is required.

Thanks for the encouragement and hopefully see you in the future!

The Snow Express Team

Rated 5 out of 5 stars

over 10 years a customer

I have been using snow express for over 10 years now. I have always found it a great way to get to the french alps at a reasonable price (also gives you an extra days skiing).
both sets of Drivers are professional and helpful.
Any delays ( generally on the return journey) are down to either the passengers not having passports ready are ferries being cancelled.
The coach is well equipped seats are OK and makes sufficient stops to catch a coffee etc
but be aware you are in the coach overnight and sleeping can be hit or miss .
overall its agood way ( for me to get to the alps .). wish they did it for the Austrian resorts as well


I

March 3, 2020
Unprompted review
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Reply from Snow Express

Great to hear from a loyal and returning customer Joe. Hopefully the service continues to be up to standard for yourself and we see you in future years.
It is always going to be difficult for some to fall asleep when on a coach but we always try to make it as comfortable as we can. We recommend clients bring anything they think may help such as eye masks, ear plugs, blankets etc.

For now our coaches run weekly to France, but who knows as more people opt for coach travel over plane travel there may be an opportunity for expansion.

Thanks
The Snow Express Team

Rated 5 out of 5 stars

Very friendly and professional

March 3, 2020
Unprompted review
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Reply from Snow Express

Thanks for the review! We always try to conduct ourselves a sprofessionally as we can for all our clients whilst keeping a friendly atmosphere.

Looking forward to seeing you in the future!

Thanks

The Snow Express Team

Rated 5 out of 5 stars

Simplest way to the Alps

Simplest way to the Alps. Coaches always clean, new and more comfortable that an aeroplane. Sufficient rest stops. Helpful and friendly drivers. Greener than flying or driving yourself.

March 3, 2020
Unprompted review
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Reply from Snow Express

Thank you for such a great review! Making it simple for our clients to go on holiday is exactly what it's all about. Glad to hear you had such a great trip, and think it is as good as other forms of travel!

Looking forward to seeing you in the future.

Thanks,

The Snow Express Team

Rated 5 out of 5 stars

I cannot recommend this service enough

I cannot recommend this service enough. No other travel service from London to the Alps comes close.

I travel frequently to La Plagne ski resort and I normally fly to Geneva with a coach transfer from the airport to Aime. With ski equipment, this normally costs around £250, with about 10 hours of travel, will all aspects considered, with lots of stop overs and changes.

Snowexpress on the other hand, cost me £80 for the same journey, same luggage, at 19 hours of travel with no change overs, which means I could easily sleep without worry for around 8/9 hours of the journey - very comfortably too!

Staff are friendly, the coaches themselves are luxury (charging ports for each seat, free WiFi, toilets, reclining plush chairs, good leg room), and the price is simply unmatched!

I WILL NEVER FLY TO THE ALPS AGAIN!

February 15, 2020
Unprompted review
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Reply from Snow Express

Dan,

Thank you for such a great review! This breakdown is exactly what it's all about. Glad to hear you had such a great trip, and won't be flying again! The Snow Express revolution some may say...

Looking forward to seeing you in the future.

Thanks,

The Snow Express Team

Rated 4 out of 5 stars

Seats are comfortable

Seats are comfortable, stops in the middle of the night are kept to a minimum, all drivers were helpful and friendly. I would give 5 stars if blankets were provided and seats were allocated so that people who book together can sit together without having to ask single passengers if they would mind moving.

February 12, 2020
Unprompted review
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Reply from Snow Express

Thank you for your review Amanda. I will pass on your comments regarding the seat allocation. We will not be providing blankets due to the environmental factor of having to wash and repackage them every time, as well as the cost element since we try to keep our prices low for our customers.

Hope to see you again soon.

Thanks,

The Snow Express Team

Rated 4 out of 5 stars

Trip was pretty smooth

Trip was pretty smooth, all timings hit. My seat had a broken arm rest which affected sleep. I would stongly advise taking airplane style neck pillow. Will use Snow Express again.

February 12, 2020
Unprompted review
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Reply from Snow Express

Thanks for your review!

Yes a neck pillow is definitely recommended, and perhaps even an eye mask!

Looking forward to seeing you again in the future.

Thanks,

The Snow Express Team

Rated 5 out of 5 stars

Cheap n easy trip straight to the resort

Recently took the bus to tignes le lac in January and journey out was alright. Would recommended tiring yourself out the during the day so you can sleep on the bus. Dinner on the ferry was as expected but kept me full until breakfast at The 8am stop. The stop has a paul Cafe so can get a half decent coffee and pastry. Arrived at tignes around 3:00pm

Journey back was soul destroying, was sat in front of some gap yah kids chatting the entire trip back. Would recommended eating an early dinner before hand as the food stop is a service station around 11:00pm Where you can buy a meal deal crisps etc, next stop after is the ferry at around 8:00am and arriving in london around 12:00pm.

Other than the long journey it is the cheapest and easiest way to get to and back from tignes with a large board bag. Will definitely travel again!

February 11, 2020
Unprompted review
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Reply from Snow Express

Hi Tom,

Thank you for your review! Looking forward to seeing you again in the future.

The Snow Express Team

Rated 5 out of 5 stars

Great cost effective travel and better…

Great cost effective travel and better for the environment .... seats are more comfortable than economy flight seating... will use snow exspress again for sure .

February 11, 2020
Unprompted review
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Reply from Snow Express

Thanks Kiet! Looking forward to seeing you again in the future!

Best,

The Snow Express Team

Rated 5 out of 5 stars

Better for the environment and a good way to make new friends

Although the week that I went was full, the coach had a relaxed atmosphere and people were quiet at night so you could get plenty of sleep. The journey was smooth and there were enough stops to get out and stretch your legs and get something to eat. The coach also reserved seats for those who would be getting on last so that there was always somewhere for you sit. You could also make friends with those getting off at the same resort as you so it wasn't as nerve-wracking going by yourself. I would choose this over flying as you can take all your ski gear with you without booking extra bags, which you would do at an airport and it has less CO2 emissions so a win all round!

February 11, 2020
Unprompted review
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Reply from Snow Express

Thank you for your kind words Ellie. Reviews like this really help people in a similar position make the move to switch to coach travel!

Hope to see you again next winter.

The Snow Express Team

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