Snow Express Reviews 372

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We’ve used Snow Express for 3 return journeys. The journey has gone smoothly each time, usually arriving within minutes of the timetable. The drivers are all lovely, and the seats are as comfortabl... See more

Rated 5 out of 5 stars

We used the snow express for our trip to valmorel in Feb half term. I’ve tried just about every method of transport to the alps and the snow express came out on top for me! Super comfortable co... See more

Company replied

Rated 5 out of 5 stars

I have used Snow Express many times to get to the Alps including Tignes, Val D'isere, Val Thorens and La Plagne. They and their partner firm Action Outdoors are a first class outfit. Nice coaches and... See more

Company replied

Rated 5 out of 5 stars

Travelled for the first time with snow express this year and was pleasantly surprised by how simple and stress-free the journey was. All the staff are very friendly and helpful, the bus is well equipp... See more

Company replied

Company details

  1. Ski Holidays

Information provided by various external sources

Low cost, low hassle coach travel from the UK to more than 40 top French ski resorts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

372 reviews

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Rated 5 out of 5 stars

Good low cost low hassle way to get to…

Good low cost low hassle way to get to the Alps.

January 16, 2019
Unprompted review
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Reply from Snow Express

Thank you for your 5 star review Ian! Who needs airports and their cheeky fees for this that and the other anyway! Thanks, The Snow Express Team

Rated 5 out of 5 stars

Excellent

Excellent service, everything on time and very comfortable.

January 16, 2019
Unprompted review
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Reply from Snow Express

Thank you for your 5 star review Cameron, I am glad to hear you were happy with the service. We always endeavour to be on time and make the journey as comfortable as possible! Thanks, The Snow Express Team

Rated 5 out of 5 stars

Excellent

Excellent value for money efficient service to the alps, friendly drivers, on time...
The onward transfer - as I was travelling to St. Gervais, was excellent, no waiting at the terminus, straight onto waiting minibus.
By the far the best way to travel to the alps, no hassle, no queuing...

January 16, 2019
Unprompted review
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Reply from Snow Express

Thank you so much for your review Jenny, I'm really glad to hear you had a great trip. We always try to have a smooth journey in place, especially when there are onward transfers. We look forward to welcoming you back soon! Thanks, The Snow Express Team

Rated 5 out of 5 stars

Very comfortable coach

Very comfortable coach, plenty of leg room and lovely staff. Really recommend for those looking for affordable travel to the mountains !

January 16, 2019
Unprompted review
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Reply from Snow Express

Thank you for your 5 star review! I am glad to hear you had a good journey. As you mentioned, our legroom is above average, and there are no hidden fees like some airlines! We look froward to welcoming you back soon. Thanks, The Snow Express Team

Rated 4 out of 5 stars

Pretty good for what it is

For what it is, a long haul coach service, SnowExpress are probably one of the best out there.
It tends to run on time and has polite/helpful coach drivers; it also offers more space for your luggage compared to air travel, and breaks for you to stretch your legs.
You still have the problem of lack of legroom, it being near impossible to sleep, especially if you have dodgy fellow passengers, and not all USB charging sockets work. But considering it's much cheaper than flying, it's probably as good as it gets, considering.

January 16, 2019
Unprompted review
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Reply from Snow Express

Thank you for your review Ed, we do try to make our trips as best value as they can possibly be. In terms of leg room, it is much above the average leg room of coaches and especially airlines, but we appreciate it can still be difficult to sleep. I will pass on the message about not all of the USB charging sockets working, apologies about that, it should not happen since it is a brand new coach we are running this season. Thank, The Snow Express Team

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience. I have been traveling with you for a number of years now.

One thing.. it feels like the night time drivers go very fast. Can you check they stick of safe levels??

One thing... please keep serving central London (I heard the bus station might be moving!!! Horror!!!)

January 16, 2019
Unprompted review
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Reply from Snow Express

Hi Clare, thank you for your 5 star review! Don't worry, the buses must stick to the speed limit however at night that might feel faster than it actually is. Of course, we will continue serving central London don't worry! Thanks, The Snow Express Team

Rated 5 out of 5 stars

Excellent value

January 16, 2019
Unprompted review
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Reply from Snow Express

Thank you for you 5 star review Luke! The Snow Express Team

Rated 5 out of 5 stars

Amazing

Amazing. Had the best holiday. Only thing I would say is we were all sat separately on way home, which was a shame as it’s a long journey and you want to sit with the people you came away with. Otherwise would recommend to anyone!

January 16, 2019
Unprompted review
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Reply from Snow Express

Hi Ella, thank you very much for your 5 star review. I'm sorry to hear you were split up, it is particularly difficult when the bus is quite full! We hope to see you again soon. The Snow Express Team

Rated 1 out of 5 stars

Very rude behaviour!

I (and a few other passengers) were asked very rudely to change seats to make space for a group of 16 people who were not even a single group. Felt being treated like a second class citizen - honestly if we had paid any lesser amount, maybe the behaviour could still have been justified, but right now it was purely outrageous!

January 16, 2019
Unprompted review
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Reply from Snow Express

Hi Anirudh, sorry to hear about this. Please can you email us with some more information to info@snowexpress.co.uk as I would like to investigate this further. Thank you, The Snow Express Team

Rated 4 out of 5 stars

Comfortable coach

Comfortable coach, friendly drivers. No wifi though which would be welcome on a 16 hour journey.

January 16, 2019
Unprompted review
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Reply from Snow Express

Hi Christie, thank you for your review. Please may I ask you to send us a message at info@snowexpress.co.uk to explain where you were going so we can investigate why there was no WiFi. Thank you, Snow Express

Rated 5 out of 5 stars

5 stars

Fab experience - the coach took us straight to the resort and everything ran super smoothly. Was great to be able to take skis without an extra fee. Long journey didn't feel too bad due to overnight travel, meaning that we could sleep! Would 100% recommend as an alternative to flying.

January 16, 2019
Unprompted review
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Reply from Snow Express

Thank you for your review Victoria! Yes we pride ourselves on not having any extra fees for things like skis and bags, unlike most airlines who use it as an opportunity to rip you off! I'm glad to hear you had a great trip, hopefully we get to see you again soon! Thanks, Snow Express

Rated 5 out of 5 stars

Very good

Very good. I was really happy with this and am planning to use Snow Express next time.
Pros:
It was calm and quiet (I had been worried it might be rowdy); everyone seemed to be trying to sleep overnight.
Really liked the USB charging sockets and the reclining seats.
It ran amazingly well to time on both the outward and return journeys.
Cons:
Wifi would have been great but I couldn't get it to work with either my phone or laptop (Windows 10) - it connected but couldn't find the internet.
Would have appreciated more info before the trip about the schedule (loo stops, food stops etc), so I could have planned better what to bring.

Overall though I was rather dreading a 21-hr coach trip ("i'm too old for this..."), and it turned out to be way better than I was expecting.

January 16, 2019
Unprompted review
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Reply from Snow Express

Hi Jenny, thank you so much for your detailed review! I'm glad to hear you had a good trip overall. Apologies about the WiFi, it should have been working for you but I will have a look to see if there were any particular issues for your trip. Thank you for the suggestion on how we can improve, I will pass on your comments so we can make these changes for next season. Looking forward to welcoming you back next season! Thanks, The Snow Express Team

Rated 5 out of 5 stars

Good value

Good value, well organised

January 16, 2019
Unprompted review
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Reply from Snow Express

Thank you for your review Pat, I'm glad to hear you think it was good value! We look forward to welcoming you back on board in the near future. Thanks, Snow Express

Rated 5 out of 5 stars

Great service

I have used this service several times to get to Tignes and love it because I get on in London with my Skis and luggage and do not have to worry about it until we get to Tignes as we do not have to change buses it just goes straight to Tignes so I sleep most of the way. When I fly I have to contend with flight delays, weather the transfer bus will still be there and massive ques at the airport on return both Chambery and Geneva.
Unfortunately my wife cannot sleep on the bus so I can only take advantage of this service if I travel on my own or with my son and then I save £100 each by not having to pay for my skis his snow board and cases.
Thinking of going out to Meribel in Feb with the son so will use this service but will have to change bus at Moutiers which is a shame but still better than flying.

November 23, 2018
Unprompted review
Rated 5 out of 5 stars

Heard lots of whinging about journey…

Heard lots of whinging about journey times but you will not travel 600 Miles to a destination cheaper, and I found the coach perfectly comfortable. I would definitely travel with snow express again it was very well organised and we arrived ahead of schedule.

April 28, 2018
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, so much better than flying in our opinion. The coaches had everything we needed and the drivers were good-spirited and kept us informed of when we were going to stop and for how long. We were taken care of really well and it didn't feel like we'd spent almost a full day on a bus! Thanks guys!

April 27, 2018
Unprompted review
Rated 5 out of 5 stars

Well organised

Well organised , comfortable coaches made the Journeys a breeze. Great to be able to take your skis/boots etc at no extra charge . We managed to be on the slopes Sat pm on arrival and all day on the last Saturday so 7 full days on the slopes , brilliant .

April 27, 2018
Unprompted review
Rated 4 out of 5 stars

Very good service

Very good service, organised and efficient. Makes getting across France tolerable and affordable. We will be using this service again.

April 27, 2018
Unprompted review

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