I had a great experience with Snowgum. My order arrived promptly and was exactly as described. I’d spent quite a while comparing waterproof jackets before deciding on this one, so I was hoping it... See more
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See what reviewers are saying
Purchased a twin downs women's jacket but returned as too small. Speedy replacement received. New size fits great in arm and waist length as I'm a plus size petite but the tummy area a little too roo... See more
Service was friendly & knowledge of the product purchased was good. Haven't actually worn jacket yet as we haven't been iyn our trip to Europe yet, but can't wait to wear it as it ticked all the boxes... See more
I've been using using Snowgum equipment over many years including jackets, tents, boots, packs etc and have been impressed with the quality, functionality and price point. The staff at the outlet are... See more
Company details
Information provided by various external sources
Australian Travel & Adventurewear company. Travel clothing & footwear, travel accessories, tents, sleeping bags, backpacks. For travellers & outdoor adventurers. Specialising in womens fit and plus sizes for men and women. Family owned, managed and distributed from Melbourne.
Contact info
1702 Dandenong Road, 3166, Oakleigh East, Australia
- 03 8401 5907
- customer.service@snowgum.com.au
- www.snowgum.com.au
4.9
Excellent
683 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Visited to buy a Venturer shirt
Visited to buy a Venturer shirt, didn't have the right size but were told that stock would be in next week. Sure enough, when we came back were able to make our purchase.
July 4, 2020
Unprompted review
Thunder Canyon Jacket
Poor quality construction. Loose threads, feels like a cheap generic jacket from Ebay. Bought a Columbia jacket afterwards which is much warmer and far better made.
July 4, 2020
Unprompted review
Reply from Snowgum
Sorry you feel that way Anthony. Please return the jacket to us and we will be happy to refund you for it. The shell is 20 denier downproof nylon, just about as good as it gets, the down is 90/10 525 loft duck at 105gsm fill weight in that jacket. We're going to sell out so please return it to us for a refund. I'd like to see it anyway to see the poor quality you are referring to. This is a concern.
Socks
Purchased more snowgum socks after having them for camino walk back in 2016. Original socks still going strong.
Great quality.
July 4, 2020
Unprompted review
Great products
Great products, prices, delivery times and customer service. A great Australian company.
July 4, 2020
Unprompted review
Great customer service
Great customer service. The product purchased was faulty but it was taken care of efficiently and replaced.
July 4, 2020
Unprompted review
Prompt mailing of orders is a highlight.
July 4, 2020
Unprompted review
All garments were good
All garments were good, no issues with sizing or delivery. Thanks for the service
July 4, 2020
Unprompted review
Excellent products from a great dealer
Excellent products from a great dealer. Service is precise and correct. Postage is reasonable and nothing if you spend more than a $100. Return of goods is convenient and free. Make sure you sign up as a member for the discounts on products.
July 4, 2020
Unprompted review
Amazing service and delivery..and the…
Amazing service and delivery..and the price is great on sale..just I would like the option of slightly heavier grader merino products and my leggings had a scratchy tag I had to cut out...
July 4, 2020
Unprompted review
Reply from Snowgum
Thanks for your feedback Sandra. We will probably add some more weights in the future. And we'll look into those tags. Tough to lose 2 stars for a scratchy tag but we'll take that on the chin :)
Good quality merino wool tops
Good quality merino wool tops in great colours. My fiancé loves them!
July 4, 2020
Unprompted review
Store staff gave good advice over the…
Store staff gave good advice over the phone. Goods order online arrived promptly and as ordered and expected.
July 4, 2020
Unprompted review
best softshell jacket for plus size women to size 20.
as always, top quality product and value for money on members prices. love my coat and so does my girlfriend in Tassie. keep up providing size 20, some of us are natural women!!
July 4, 2020
Unprompted review
Thank you
Easy and efficient process, good product with excellent service. Thank you.
July 4, 2020
Unprompted review
The service was prompt and quality is…
The service was prompt and quality is as good as ever. I have been a loyal Snowgum customer for over 15 years, and still love it.
July 4, 2020
Unprompted review
Easy to order and prompt delivery of…
Easy to order and prompt delivery of well described item.
July 3, 2020
Unprompted review
I have been pleased with buying my travel pants from Snowgum.
I have been pleased with buying my pants on line because everything followed smoothly, then when I needed to change the size that was carried out equally as trouble free. Cheers
July 3, 2020
Unprompted review
Quick processing and delivery
Quick processing and delivery. First time ever I bought shoes online, so was a bit apprehensive, but the sizing guide was spot on. Have been wearing them nearly daily.
July 3, 2020
Unprompted review
Good product
Good product. Fast delivery, but the size didn’t reflect what I ordered.
Too small
July 3, 2020
Unprompted review
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