Perfect fit. Stays well on my back. Sufficient compartments even for carrying things around town. However, it fills it's intended purpose for ski mountaineering, perfectly
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Be careful when ordering from this webshop!! My entire order went missing and after more than three weeks, three phone calls and two emails, I still have not received a refund. Communication is s... See more
Company replied
The track and trace information from DPD was not completely reliable. My package was still supposed to be in France, but it had already been delivered to me. Other than that, I am very satisfied. The... See more
I ordered a puffer jacket and it arrived fast and in good condition. Reliable!
Company details
About SNOWLEADER
Written by the company
Snowleader, votre e-shop outdoor.
Snowleader vous propose la vente en ligne d’équipements et de vêtements techniques pour la montagne.
Découvrez toute notre offre ski, ski de randonnée, snowboard, trail-running, randonnée pédestre, camping et notre gamme lifestyle.
3 univers sont proposés sur le site :
SNOW
OUTDOOR
CITY
- Plus de 40 000 références et 500 marques
- Un service client premium à votre écoute avec des experts produits
- Un cadeau offert dès 299 euros d’achats
- Livraison express et retours possibles sous 60 jours
Nous sommes des passionnés d’outdoor et nous donnons le meilleur pour vous conseiller et pour vous proposer des produits techniques au bon prix.
Contact info
4, Allée du Parmelan, 74370, Epagny Metz-Tessy, France
- 078150674
- www.snowleader.be
3.9
Great
5K reviews
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Stay away from this webshop
Order was not prepared. Requested to cancel more then a week ago and still nobody did nothing. It’s a fraud, not a online shop!
January 18, 2020
Unprompted review
Reply from SNOWLEADER
Hello,
We have received a lot of requests due to the sales period and have accumulated delays which we are trying to resolve as quickly as possible. We sincerely apologize for the inconvenience caused and invite you to contact us by phone during urgent situations.
We have canceled your order today and have refunded your bank account.
Regards,
The Snwoleader team
Great skigear website
I wanted this ski suit but in the sports shop not the right size nor color...on Snowleader great choice, speedy delivery, honest advertising and a sharp price!
January 14, 2020
Unprompted review
1 month waiting foir skis
1 month waiting foir skis, terrible customer service
Only giving them a 1 star because 0 stars isn't available. Terrible company. terrible customer service. if im honest think they are trying to rip me off. I order skis at the start of December. First they took ages to dispatch the product, didn't even email to say there would be a delay. Now i still haven't received my order a month later and they refuse to refund even though I am going skiing and will have to pay for rental skis due to there late delivery. They also wont accept a refund if the skis do arrive while we are skiing meaning we run the risk of paying for the skis and rental.
terrible company will just throw company policy at you,will do the minimum to help you and try to accept no responsibility for their orders. very upset with them would not recommend using them.
January 3, 2020
Unprompted review
Reply from SNOWLEADER
Hi Abbes,
We are doing our best to find your parcel back. We have open an investigation to located your order 3 weeks ago and we have raised the post services many times to speed up the process.
Unfortunately your skis has been drilled and custom and we need to wait for the transporteur to declare them lost. We will not miss to come back to you in the beginning of the week to find a solution or refund your skis before your holidays.
This is an exceptional situation beyond our control and we deeply apologize for the inconvenience.
Remaining at your disposal, we wish you a good day.
Best regards,
The Snowleader team
Perfect service
December 7, 2019
Unprompted review
No delivery
I placed a order on the 21/9/19 ( 4 weeks )and still have not received it. I have call customer services numerous time and all they say is they do not know where the order is. I am in the process of trying to receive a refund but they are been very reluctant to refund me.
October 17, 2019
Unprompted review
Reply from SNOWLEADER
Hi Kieran,
We apologize for the inconvenience due to the delivery problems with your order.
As discussed by E-mail, we have opened several investigations with the post services to find your parcel.
It takes around 4 weeks to the post services to report the parcel as officially lost. After their answer we will proceed to the refund, please don't feel worried about it.
And as it has been lost since the 21th, you will be refund during this coming days.
Remaining at your disposal, we wish you a good day.
Best regards
The Snowleader Team
Very good and fast service for an…
Very good and fast service for an amazing price!
October 9, 2019
Unprompted review
you guys rock!
October 8, 2019
Unprompted review
excellent service and super fast…
excellent service and super fast delivery even we expected to have it 5 days later and surprise surprise two days after ordering the package was there. Life can be beautifull
October 2, 2019
Unprompted review
Fast delivery
Fast delivery, perfect fitting snowboard pants (thanks to the clear sizing guide)
March 7, 2019
Unprompted review
Super parka from the north face at a…
Super parka from the north face at a super good price! Shipping was excellent it arrived 3 days earlier!
February 26, 2019
Unprompted review
I bought a snowboard
I bought a snowboard, bindings and a snowboard bag. They all came very well protected and in pristine condition. It took longer than expected, but that was the fault of the carrier (TNT), who for some reason kept the package in the same place for a few days. The only thing I didn't like was that I had to spend 400 Euros for the shipping to be free, otherwise I'd have to pay 25 euros just for the shipping! But I guess that pays for good condition...
February 5, 2019
Unprompted review
Good response
Good response, fast , no problems at all to send larger packages to Belgium.
February 1, 2019
Unprompted review
The box was broken and missing one…
The box was broken and missing one object (gift). Maybe is not your fault,but is good for you to know this
January 28, 2019
Unprompted review
Jacket at a good price and fast delivery !
Ordered a jacket that was hard to find in my size on sale, only at full retail price (which was expensive). Found it at snowleader. Ordered on sunday, received it on thursday, so given the distance (France to Belgium) this was very good. Received a notification of shipping, not of delivery, I just checked the track and trace, In my opinion that was the only downside. Received a gift with my order (an opinel knife), so not only dit I saven 155 euro on the jacket, I also got a knife :-) Will keep an eye on their site and probably order more in the future.
January 21, 2019
Unprompted review
Excellent
Excellent, no problems with my order, right on time, thank you !
January 20, 2019
Unprompted review
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