Snus Down Under Reviews 

296
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the well-designed website, which offers an extensive range of genuine products and popular brands. People frequently praise the fast, discreet shipping service, noting that orders arrive securely and reliably to their final destination. However, some reviewers were not happy with order issues, mentioning severely delayed shipments and difficulties obtaining refunds. A few other people also felt that communication fell short when dealing with lost packages, cancellation requests, or missing items. Consumers noted that resolving these complicated delivery delays took a very long time and required additional follow-up efforts.

What people talk about most

Order

Reviewers mention ambiguous feedback about order experiences, as many customers praise fast shipping, easy... See more

Product

Customers had positive experiences with product, noting fast delivery, reliable shipping, and genuine items... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast shipping and... See more

Service

Consumers find service to be positive, highlighting quick, reliable, and prompt delivery alongside a... See more

Website

Users describe positive interactions with website, highlighting a quick, well laid out interface and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order came in really fast and they are experts in communication. The facts that they give you extra boxes when ordering just shows how much they care about their costumers. Have recommended to all... See more

Rated 5 out of 5 stars

Really fast discreet delivery! One of the only international sites that still ship to australia without any issue! Good range at great prices! Excellent communication as well! My new go to store for p... See more

Rated 5 out of 5 stars

The website is easy to use and search what I needed, I was extremely happy with the value, great prices and everything ordered smoothly. I was given tracking very soon after ordering, and was very imp... See more

Rated 5 out of 5 stars

Reliable merchant, discreet and prompt delivery. Products are as described and always packed with care. Coupons and sales are always available. Previous orders have always left me feeling confident in... See more


Company details

  1. Online Marketplace

Written by the company

Swedish Goods Online is a global e-commerce store dedicated to bringing authentic Swedish products to customers worldwide. We specialise in sourcing high-quality goods directly from Sweden, ensuring every product reflects the nation’s craftsmanship, tradition, and innovation. From household favourites to unique Scandinavian finds, Swedish Goods Online makes it simple and secure to shop for Swedish products online with fast international delivery and reliable customer support. Our mission is to make Sweden’s best-loved products accessible to everyone. We work closely with trusted suppliers and brands to guarantee authenticity, transparency, and satisfaction in every order—delivering the essence of Sweden right to your doorstep.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

296 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(296)

286 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company cares about you.

Firstly, I'm impressed with the competitive prices. I find it very good value. Secondly, the range of products mean I can always try something new but also order some old favourites. Thirdly, ordering is easy. But most importantly, if ever I've encountered an issue (be it stock or shipping related) I've found the response and customer service to be honest, transparent, forthright and proactive. I live in a country that has made acquiring this product very difficult and snusdownunder has gone above and beyond to circumnavigate these issues and ultimately deliver my orders. I couldn't ask for more and I'm so grateful for their hard work. Highly recommend.

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

These guys are worth the money

These guys are worth the money. Every order I've placed has been fulfilled exactly as requested—no fake products. It's a great way to get what you need with a guarantee.

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great website, very well layed out. Very good variety of zyns too. Good shipping times and very good pricing. Have recommended to friends and will continue to recommend

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

The SDU team have been excellent to me…

The SDU team have been excellent to me in Australia over a very challenging period, being a regular user of Snus. Australia has decided, against all logic, to make importation of Snus tricky. Despite nicotine being completely legal to use? However, through an upgraded courier system, I now receive my orders in roughly 1 week after order. Excellent service

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

Easy

Easy, affordable so just waiting to see if they arrive. So far so good

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

I LOVE SDU

I LOVE SDU, the boys here always look after me and truely care about your individual order. I seriously could not recommend SDU more!! It’s the best. Your order will always always arrive and they bend over backwards to make sure of it!! These are the only blokes I trust with snus!!

November 5, 2026
Unprompted review
Rated 5 out of 5 stars

I have been so thoroughly impressed by…

I have been so thoroughly impressed by the SDU team’s transparency and commitment to delivering a quality service in the face of steep regulatory challenges and rising fuel costs. They’re consistent communication with customers over the last few months regarding these challenges has been sincerely appreciated

November 5, 2026
Unprompted review
Rated 1 out of 5 stars

not sure what happened to these guys…

not sure what happened to these guys but now its a scam, they're going to take your money and send you tracking info but you're never getting your stuff.

call your bank because they wont refund

October 19, 2026
Unprompted review
Rated 5 out of 5 stars

Really fast discreet delivery

Really fast discreet delivery! One of the only international sites that still ship to australia without any issue! Good range at great prices! Excellent communication as well! My new go to store for pouches!

October 23, 2026
Unprompted review
Rated 1 out of 5 stars

Do not order

Do not order !
I placed an order over 3 months ago. Have been told multiple times my order was ready to be sent that week. Never happened.
They claim next day dispatching on their website, absolute lie.
Refuse refunds when asked.
Scam company, do not waste your money or time.

October 30, 2026
Unprompted review

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